Business unit, Department, Reporting Business Unit Cloud Platform Solutions Department Field Services Job grade OP1 Core Description To provide technical support for incidents arising from the hardware deployed in the stores. Key Deliverables / Primary Functions For Maintenance resources, timeously attend to Severity Level 1 type incidents and ensure resolution 'first time' without 'return trips'...
Business unit, Department, Reporting Business Unit Cloud Platform Solutions Department Field Services Job grade OP1 Core Description To provide technical support for incidents arising from the hardware deployed in the stores. Key Deliverables / Primary Functions For Maintenance resources, timeously attend to Severity Level 1 type incidents and ensure resolution 'first time' without 'return trips'...
We are looking for a Customer Engagement Coordinator to join the team. Duties & ResponsibilitiesSuccessful Client Programme Setup and Administration on platform Accurate and timely setup of all client programmes on the adumo Engage platform, in line with the client requirements (Programme Setup) Works with Product Specialist to administer and maintain client programmes to ensure programme and cli...
Customer Care Officer (JB4357) Century City Market Related To ensure customer retention by assisting on social media, cancellations and transfers. Primary function is to ensure customer retention by assisting with Social Media queries and complaints, cancellation requests and the salvaging thereof, and transferring students courses to another course of their choice as well as changing course to a...
Remote IT Support Technician (Level 1)(4pm-12am/3pm-11pm)Join our client's MSP team as a Level 1/2 Remote IT Support Technician.Your role involves delivering top-tier customer support, resolving technical issues, and ensuring smooth IT system operations.Responsibilities:Provide Level 1-2 technical support via phone, email, and remote access.Diagnose and resolve hardware, software, and network pro...
Customer Care Officer (JB4357) Century City Market Related To ensure customer retention by assisting on social media, cancellations and transfers. Primary function is to ensure customer retention by assisting with Social Media queries and complaints, cancellation requests and the salvaging thereof, and transferring student s courses to another course of their choice as well as changing course to ...
Our client helps eCommerce brands and online stores manage their merchandising like retail pros, by leveraging our advanced AI-powered technology. Till date, they've helped our customers to optimize their sales and inventory worth more than 1$ Billion (yup, that's right), increase profit and fulfill business goals.Who are we looking for:This position is a perfect fit for candidates who are intere...
GAAP Point of Sale is recruiting an On-Site Support Technician . The position is based at our offices in Midrand, Johannesburg, and the successful applicant will be reporting to the Assistant Service Delivery Manager (JHB) or their nominees at GAAP where applicable. Installation of new computer systems and solutions for the hospitality industry Training of customers on installed computer systems ...
Carrol Boyes is a renowned South African designer and manufacturer of functional art pieces, specializing in homeware and lifestyle products. With creativity, craftsmanship, and innovation being the core values of the brand, Carrol Boyes has become a leading homeware retailer both locally and internationally. We are committed to delivering exceptional quality and design excellence to our customer...
Bringing smiles is what we do at TTEC for you and the customer. As a Customer Service Representative - Brand Support working on-site in Cape Town, South Africa, you'll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.What You'll be DoingDo you have a passion for helping others and giving th...
Lovisa is fast-fashion Retail Lovisa is global, and its growth is infectiously energetic See us at careers.lovisa.com Are you a wonderful communicator? Someone who can put people at ease because of your naturally patient and attentive character. Easily phrase a conversation positively at all times. Calm, goal-oriented and can handle surprises, coupled with excellent product knowledge. ROLE OVERVI...
Customer Service Representative page is loaded Customer Service Representative Apply locations Johannesburg, South Africa time type Full time posted on Posted 30 Days Ago job requisition id R-013146 Main Purpose: Responsible to provide customer support excellence to external business partners and the sales field staff by acting as a primary contact point for information requests and business enqu...
At Core Group, were proud to offer innovative products that meet the needs of our customers. The Core Group is a group of companies that represent the world's leading personal technology products and services in SubSaharan Africa. We believe in bringing products and services to people thatll empower, enable, inspire and grow achieved through supply chain management, marketing management, channel ...
Business Segment: Personal & Private Banking To provide appropriate support, advice and guidance pertaining to infrastructure optimisation for the allocated regions within a province for the fulfilment of their daily operational needs as well as manage infrastructure requirements and co- ordinate projects. Qualifications Minimum Qualifications Type of Qualification: Secondary/High school/A levels...
Business Segment: Personal & Private Banking To provide appropriate support, advice and guidance pertaining to infrastructure optimisation for the allocated regions within a province for the fulfilment of their daily operational needs as well as manage infrastructure requirements and co- ordinate projects. Qualifications Minimum QualificationsType of Qualification: Secondary/High school/A levels/...
Customer Service Representative page is loaded Customer Service Representative Apply locations Johannesburg, South Africa time type Full time posted on Posted 30 Days Ago job requisition id R-013146 Main Purpose: Responsible to provide customer support excellence to external business partners and the sales field staff by acting as a primary contact point for information requests and business enqu...
Requirements: Gr 12 (Matric), Experience in Short Term Insurance / Call Centre. FAIS Compliance Call Centre qualification will be advantageous Must have training skills Must be able to supervise 10 AgentsSkills: Excellent verbal communication skills, Energetic, Confident, Excellent skills in SalesThe post Call Centre Supervisor appeared first on freerecruit.co.za.
Supervisor: Call Centre | Europcar | Bruma Details Closing Date 2024/05/02 Reference Number MOT240426-7 Job Title Supervisor: Call Centre | Europcar | Bruma Branch/Department Call Centre, Zulberg Close Job Type Classification Permanent Location - Town / City Bruma Location - Province/Area Gauteng Location - Country South Africa Job Description Europcar has a permanent opportunity available for a ...
Financial Services Call Centre Agent Financial Services Call CentrePosition Overview:As an International Call Centre Agent (Customer Service Representative), you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering excepti...
Pretoria Call Centre Team Leader 13000 to 23000 Call Centre Team Leader (Media and Printing) Our client in the Media and Printing industry has an opening for a team leader in their call centre department. They offer an exciting opportunity to be part of a company that has cutting edge technology and that delivers bespoke printing solutions. They strive to deliver excellent customer services. Duti...
*THIS POSITION REQUIRES OUTBOUND CALL CENTRE EXPERIENCE*Make a family's year and ensure they have a comfortable road trip, by joining a leisure vehicle rental company as a Customer Service Agent. We are looking for a professional and dedicated individual with excellent customer service, organizational, sales and communication skills to join the team. To apply is absolutely essential that you have...
Job description The Call Centre Supervisor is responsible for overseeing the daily operations of the call centre, ensuring efficient and effective performance, and providing leadership and support to call centre agents. The supervisor will manage a team, monitor metrics, handle escalated calls, quality control and contribute to the development of strategies to improve customer service and product...
Do you possess a strong aptitude for technology coupled with a keen interest in e-learning? Are you someone who excels at problem-solving and client engagement? Whether you're at the start of your career or have some years of experience, this position offers an excellent opportunity to advance your career in technology. RESPONSIBILITIES: In this role of E-Learning Support Technician, covering bot...
E.P.X Courier Services, a national courier company, is looking for an enthusiastic, well-presented candidate to fill a position in their Call Centre in KLERKSDORP. Call Centre - booking of collections and following up on collections placed at various branches Resolve Customers requests via calls and emails Handling escalated queries from branches, agents, and clients Capturing, scanning, and anal...