Call Centre Advisor jobs

Job Description Key Responsibilities Areas Main purpose The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Key responsibilities: Follow clear instructions and guidelines to investigate, resolve and process high volume customer enq...

Job Description Key Responsibilities Areas Main purpose The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Key responsibilities: Follow clear instructions and guidelines to investigate, resolve and process high volume customer enq...

Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix Webhelp in this exciting opportunity to join our dynamic team as a Customer Service Advisor working on an internationally innovative campaign with a salary of R7166 .With game-changers in over 70 different countries, we celebrate our differences and embrace what makes you...

Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix Webhelp in this exciting opportunity to join our dynamic team as a Customer Service Advisor working on an internationally innovative campaign with a salary of R7166 . With game-changers in over 70 different countries, we celebrate our differences and embrace what makes yo...

JOB CARD TECHNICAL SERVICE ADVISOR JOHANNESBURG - R12000 to R14000 based on experience and qualifications. We are recruiting two motivated and detail-oriented JOB CARD TECHNICAL SERVICE ADVISOR to join a Catering Supply Company s team in Johannesburg. The primary responsibilities of this role include handling call centre duties such as logging service calls, opening job cards, generating quotatio...

Customer Service Advisor - Nightshift (Insurance)Full-timeWNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturi...

Position Purpose:To facilitate the setting of quality standards, policies, and procedures (clinical and non-clinical) for area. Ensure adherence to audit requirements, reporting and planning through evaluation, and coaching internal resources.Experience:5 years' experience in the Managed Care environment in pre-authorisation call centre/ hospital case management or hospital claims. Working experi...

Position Purpose: To facilitate the setting of quality standards, policies, and procedures (clinical and non-clinical) for area. Ensure adherence to audit requirements, reporting and planning through evaluation, and coaching internal resources. Experience: 5 years experience in the Managed Care environment in pre-authorisation call centre/ hospital case management or hospital claims. Working expe...

WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Log...

Job DescriptionTo manage and grow a portfolio of Small and Medium Enterprises with high profit generationTo conclude telephonic sales aligned to set targets via focused campaigns to further entrench and increase profitability of the existing Business Banking and Commercial Base Identifying customer needs and providing information on a broad range of the business's and groups products and services...

Job DescriptionTo manage and grow a portfolio of Small and Medium Enterprises with high profit generationTo conclude telephonic sales aligned to set targets via focused campaigns to further entrench and increase profitability of the existing Business Banking and Commercial BaseIdentifying customer needs and providing information on a broad range of the business's and groups products and servicesP...

Ignition CX City of Cape Town, Western Cape, South Africa Direct message the job poster from Ignition CXLeaving a legacy starts on day one. We believe that we only get one chance to make a great first impression with our new employees and that every interaction is an opportunity to make the world around us better.Our Team Leaders should always look the part, act the part, and treat their physical...

Support and provide superior customer care service via phones and web enquiries to handle and resolve complaints, provide information in response to inquiries, both as a receiver and caller.RequirementsPRINCIPAL DUTIES & RESPONSIBILITIES Answer calls professionally Provide personalised customer service of the highest level Respond to customer enquiries or questions Handle and resolve customer com...

Support and provide superior customer care service via phones and web enquiries to handle and resolve complaints, provide information in response to inquiries, both as a receiver and caller. Requirements PRINCIPAL DUTIES & RESPONSIBILITIES Answer calls professionally Provide personalised customer service of the highest level Respond to customer enquiries or questions Handle and resolve customer c...

Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers. Collinson is the operator of Priority Pass, the world's original and l...

Senior Compliance Officer - DurbanFull job descriptionSalary:Job Title: Senior Compliance OfficerLocation: Richefond Circle, South AfricaSalary:R360 000 - R480 000 per annum medical insuranceThis is a permanent full-time role as a Senior Compliance Officer in our Richefond Circle, South Africa office. The role is on-site.Who we are:Kura provides award-winning outsourced contact centre solutions a...

Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers. Collinson is the operator of Priority Pass, the world's original and l...

We use our expertise and products to craft customer experiences. Our range of services helps global brand acquire, engage and retain choice-rich customers. 2023 Collinson International Limited. Registered in England & Wales under registration No. 2577557 Registered address : 3 More London Riverside, London, SE1 2AQ, United Kingdom. Collinson is the global, privately-owned company dedicated to hel...

Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers. Collinson is the operator of Priority Pass, the world s original and l...

Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers. Collinson is the operator of Priority Pass, the world's original and l...

SEEKING FLUENT DUTCH AND ENGLISH SPEAKING CALL CENTRE AGENTS On-site, Foreshore, Cape TownWe are looking for Dutch and English-speaking call centre agents fluent in speaking, reading and writing.Travel Advisor - you will be required to respond to phone calls, webchat/email queries from international customers in English, making sure their bookings, re-bookings or cancellations run smoothlyShifted...

SEEKING FLUENT DUTCH AND ENGLISH SPEAKING CALL CENTRE AGENTS On-site, Foreshore, Cape TownWe are looking for Dutch and English-speaking call centre agents fluent in speaking, reading and writing.Travel Advisor - you will be required to respond to phone calls, webchat/email queries from international customers in English, making sure their bookings, re-bookings or cancellations run smoothlyShifted...

This is a Manager position that is a leader-manager role that requires the candidate to train, design and develop, and evaluate training and development initiatives to achieve all operational performance objectives (New Hire Training, Induction, Floor rollouts, tools, refreshers, Product, Process, system and soft skills). The Role of the manager is expected to also be a change agent and a knowled...

This is a Manager position that is a leader-manager role that requires the candidate to train, design and develop, and evaluate training and development initiatives to achieve all operational performance objectives (New Hire Training, Induction, Floor rollouts, tools, refreshers, Product, Process, system and soft skills). The Role of the manager is expected to also be a change agent and a knowled...