What We re Looking For:We are seeking a dedicated Customer Support Specialist to join our team. This role is integral to ensuring both instructors and learners have an outstanding experience using our platform. This role will respond to customer product inquiries via telephone or in written internet-based email or chat sessions. The ideal candidate will have a strong background in customer servic...
What We re Looking For:The Manager of Customer Support is a critical member of the 24/7 Global Support Leadership Team. This position is responsible for leading our Tier 1 Product Support team, providing high quality customer and technical support for both learners and instructors across multiple 2U products.This position will be responsible for collaborating and executing a plan, which includes ...
What We re Looking For:We are seeking a highly motivated and intellectually curious Senior Customer Support Specialist to join our dynamic team. In this pivotal role, you will provide lead support to specialists supporting incoming calls, chats, or emails from students and faculty; addressing both technical and non-technical inquiries with a white-glove service approach. Your role extends beyond ...
Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user i...
Who are we?Sanlam Fintech is a newly established digital first business within the Sanlam Group on a mission to democratize financial advice and solutions for everyone across the African continent. We exist to pioneer inclusive financial confidence helping people build strong foundations to bridge the gap in generational wealth. Our culture us that of agility and constant deployment, we believe i...
At Neo Group, where passion meets purpose! As an employee-focused employer, we take pride in cultivating a dynamic workplace where your growth and well-being are our top priorities. Join us for a rewarding career journey filled with exciting challenges and endless opportunities. Elevate your career with us your success is our success! Neo Group is seeking a motivated and customer-oriented individ...
JOB SPECIFICATION: IT SUPPORT TECHNICIAN We are seeking a highly skilled IT Support Technician to join our team. The successful candidate will be responsible for providing technical assistance and desktop support to our internal users, ensuring that all IT systems are running smoothly and efficiently. This position is also responsible for executing planned projects, upgrades and initiatives that ...
Our Client based in Cape Town seeks staff urgently for permanent basis. Immesdiate start. Salary R 9800 to 15400pm .To apply whatsapp 065 7068 730
Sales Dutch Support Agent We are looking for Dutch Native Speakers with relevant experience as a Telesales agent having commercial conversations (retention & up/cross sales calls) selling to Dutch telecom customers and prospects in a B2C environment. Key Responsibilities: Conduct inbound & outbound sales calls to existing customers and save them from leaving and/or sell them new products and serv...
Our client is one of East Africa s long-standing safari companies. They are looking to employ an Agent Sales Consultant to join their dynamic team. The lucky candidate will be responsible for safari sales and reservations. This is an office-based vacancy. POSITION OVERVIEW This position is purely an administrative function within the Sales Department and includes responsibilities that support the...
I.T Support Desk Analyst:Our client, a growing Managed Service Provider company, is expanding to the Cape Town market with full-time opportunities for experienced IT Support Desk Analysts. This is an exciting position where new employees can expand their careers in IT, including substantial training and certifications over the first year of employment. Our client prepares you to work in a fast-pa...
Role DetailsType of Support: Email and phone support Required Languages: English and French Contract Duration: Full-timePosition type and schedule: Monday - Friday 9:00 am to 6:00 pm Saturday and Sunday Off Work type and Location: Hybrid in Cape Town, South AfricaExpected start date: April 4, 2024 About The RoleDo you like helping others? We are looking for a motivated Customer Support Specialist...
Are you a passionate sports enthusiast with exceptional French communication skills? Join the ranks of a leading operator in the gaming industry as a Sportsbook Customer Care Specialist based in Cape Town. Be part of a dynamic team dedicated to delivering top-notch customer service in the exciting world of sports betting.Responsibilities: French Language Support: Provide exceptional customer supp...
Why you should join dLocal?dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads into the world s fastest-growing, emergi...
Founded by mathematicians and cyber defense experts in 2013, Darktrace is a global leader in cyber security AI, delivering complete AI-powered solutions in its mission to free the world of cyber disruption. We protect more than 8,400 customers from the world s most complex threats, including ransomware, cloud, and SaaS attacks.Our roots lie deep in innovation. The Darktrace AI Research Centre bas...
Job Description Are you a passionate sports enthusiast with exceptional French communication skills? Join the ranks of a leading operator in the gaming industry as a Sportsbook Customer Care Specialist based in Cape Town. Be part of a dynamic team dedicated to delivering top-notch customer service in the exciting world of sports betting. Responsibilities: French Language Support: Provide exceptio...
Rentokil Initial: Rentokil Initial is a Global services company employing over 35,000 colleagues across 70 countries. The Company is at the cutting edge of technology and innovation as it strives to protect people and enhance lives, by controlling pests, improving hygiene and improving interior spaces with plants and scenting. We are experts in the fields we operate in, investing in training, sci...
Are you a passionate sports enthusiast with exceptional French communication skills? Join the ranks of a leading operator in the gaming industry as a Sportsbook Customer Care Specialist based in Cape Town. Be part of a dynamic team dedicated to delivering top-notch customer service in the exciting world of sports betting. Responsibilities: French Language Support: Provide exceptional customer sup...
If you are a technically adept individual with a passion for your work and a talent for customer support, we invite you to apply for this position and contribute to the growth of one of the largest South African distributors of sustainable energy solutions. As a Support Technician, you will play a crucial role in providing technical support and troubleshooting assistance to clients who perform so...
Join a leading gaming operator in Cape Town as a Sportsbook Call Centre Agent! This dynamic team is seeking an enthusiastic French Customer Support (Sportsbook) Agent to deliver high-quality telephone and e-mail service to customers engaging in online sports betting. If this role resonates with you, read on! Key Responsibilities as the French Customer Support (Sportsbook) Agent in Cape Town: Prov...
Job Description Join a leading gaming operator in Cape Town as a Sportsbook Call Centre Agent! This dynamic team is seeking an enthusiastic French Customer Support (Sportsbook) Agent to deliver high-quality telephone and e-mail service to customers engaging in online sports betting. If this role resonates with you, read on! Key Responsibilities as the French Customer Support (Sportsbook) Agent in...
Must have backup experience Business unit, Department, Reporting Business Unit: CPS Department: EIS Reports to: Manager - Backup and Storage Core Description Install, monitor, test and maintain backup solutions. To provide specialised technical support (technology specific) and guidance through high level analysis, diagnosis and problem solving. This includes support, installation, implementation...
Rentokil Initial:Rentokil Initial is a Global services company employing over 35,000 colleagues across 70 countries. The Company is at the cutting edge of technology and innovation as it strives to protect people and enhance lives, by controlling pests, improving hygiene and improving interior spaces with plants and scenting.We are experts in the fields we operate in, investing in training, scien...
Job Description About our client: Our client, with 15 years of experience, maintains a startups energy. They prioritise client and staff relationships, fostering innovation and collaboration in an Agile environment. As a Microsoft-aligned organisation with proven Azure capabilities, they offer flexibility and remote work options, as well as generous leave policies. Growth and learning is encourag...
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