Provide Network and Telephone Support Replace faulty devices. Provide 1st line support of telephone infrastructure. Asset Management Undertake audits of hardware and software assets. Conduct Bi-annual asset verification. AV Support Attend to AV requests. Attend to 1st line AV problems and escalate matters to Lead: Business Support. Reporting Provide input to IT Operations reports. Qualifications ...
Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user i...
Requirements: Matric certificate Tertiary qualification Drivers license Ability to speak multiple languages an advantage Willing to travel across SA/ In Export markets for technical and commercial support activities. Get to know the range of products and its application. Assisting with production requirements from time to time. About the role: Product Support: Assisting with product knowledge & t...
Provide Network and Telephone SupportReplace faulty devices.Provide 1st line support of telephone infrastructure.Asset ManagementUndertake audits of hardware and software assets.Conduct Bi-annual asset verification.AV SupportAttend to AV requests.Attend to 1st line AV problems and escalate matters to Lead: Business Support.ReportingProvide input to IT Operations reports.Qualifications and Experie...
New plastic Company based in Cape Town needs the above staff to start working on Monday on permanent basis.Immediate start.Salary R 13200 to 16500pmTo apply WhatsApp 074 579 4143
New plastic Company based in Bloemfontein needs the above staff to start working on Monday on permanent basis.Immediate start.Salary R 13200 to 16500pmTo apply WhatsApp 081 371 8292
Key Responsibilities: Initiate outbound calls to prospective clients who have shown interest in the company's products through social media advertisements. Engage with clients in a friendly and professional manner, building rapport and trust. Conduct a needs assessment by asking qualifying questions to determine the client's level of interest and potential fit for the product. Transfer interested...
IMPORTANT: Applicants are strongly encouraged to complete ALL employment, education, licenses/certifications, and skills fields within the online application. The application is the primary record for determining your employment eligibility. You may attach a resume and cover letter to provide information in a different format, but your resume should never include information not already in the ap...
Customer Team Member Location: Gloucester Road, Malmesbury, SN16 0AL Pay: £12.00 per hour Contract: 12 hours per week regular overtime, permanent, part time Working pattern: varied shifts including early mornings (from 5.30am), afternoons, late evenings (until 10.00pm) and weekends, to be discussed at interview Full, paid training provided You can apply for this role using your mobile device (no ...
Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix Webhelp in this exciting opportunity to join our dynamic team as a Customer Service Advisor working on an internationally innovative campaign with a salary of R7166 . With game-changers in over 70 different countries, we celebrate our differences and embrace what makes yo...
Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix Webhelp in this exciting opportunity to join our dynamic team as a Customer Service Advisor working on an internationally innovative campaign with a salary of R7166 .With game-changers in over 70 different countries, we celebrate our differences and embrace what makes you...
In addition, the post holder will liaise with financial advisors, investment companies, clients, and business partners, as required, to ensure a high standard of client service is delivered at all times. Key duties & responsibilities: Manage clients questions and queries ensuring they are addressed and responded to in an efficient and timely manner. Attend to all administrative tasks, associated ...
DocFox is the leading provider of automated business account opening software, trusted by global clients, including banks, crypto platforms, fintechs, and credit unions. Expanding rapidly throughout the US, we are uniquely positioned to continue growing, having built a resilient business with an unparalleled team of individuals driving innovation in financial services in the world's biggest marke...
Have A Global Impact: Our client is dedicated to model a holistic and integrative approach for addressing stored trauma in the body. They offer online courses for individuals and a training program for practitioners around the world. They provide education through our email subscribers, and platforms like social media, youtube and a podcast. They are a leader in the health and trauma space by bri...
Reference: HQ000796-pn-2 A well-established Packaging company has a vacancy for a Customer Service Representative . Purpose of the Role: CSR will serve the purpose of a liaison between a customer and the relevant internal departments within Packaging World. The target is to ensure excellent service standards and respond efficiently to customer orders and queries in order to maintain high levels o...
The purpose of the position: Receiving calls from our clients. Obtaining information on the problem. Setting up a ticket on the software system, delegating that to an available technician. Ensuring the technician handles it according to a time line and that this is followed up by the Support Desk Co-Ordinator. We aim for 100% no tickets breached so the job the support desk person is to keep a tig...
Call center agents
Remote Call Centre Agents
To provide world class in-practice support to all our VeriClaim and Bureau practices within a Geographic area (KwaZulu-Natal). Ensure ultimate customer satisfaction for both internal and external clients. Prerequisites: Based in KwaZulu-Natal (Area will be discussed in interview). Reliable motor vehicle. Valid driver's license. Essential Job Functions: Provide in-practice VeriClaim support to all...
Company DescriptionNIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics...
Unique Personnel boasts over 50 years (established in 1970) of personnel and staffing experience, so it's not surprising that even though our main focus has been providing on South African Staffing Solutions, we now recruit internationally for over 5000 clients Purpose Of The Role: To provide internal administrative support, resolve customer queries timeously and render efficient after sales serv...
Unique Personnel boasts over 50 years (established in 1970) of personnel and staffing experience, so it's not surprising that even though our main focus has been providing on South African Staffing Solutions, we now recruit internationally for over 5000 clients Purpose Of The Role: To provide internal administrative support, resolve customer queries timeously and render efficient after sales serv...
An exciting opportunity is available for a Customer Support Team Lead to join Mukuru's World Class Contact Centre based in Cape Town.The purpose of this role is to maximise the productivity and performance of the assigned Customer Support team, ensuring the efficient running of the team and delivery of world class customer service.This position is responsible for supervising the day to day functi...
An exciting opportunity is available for a Customer Support Team Lead to join Mukuru's World Class Contact Centre based in Cape Town. The purpose of this role is to maximise the productivity and performance of the assigned Customer Support team, ensuring the efficient running of the team and delivery of world class customer service. This position is responsible for supervising the day to day func...