Service inbound

Our client is a luxury DMC based in Westlake, Cape Town looking for a seasoned Product Manager to join their team to assist in creating awesome tour packages and deals for their local South African travel trade partners! This office-based position is in the Southern Suburbs of Cape Town. We require someone who has: Good geographic product knowledge of South Africa and neighbouring countries. Expe...

The purpose of a Transportation Clerk is to manage the movement of goods and materials between different locations. This may include ensuring that the correct paperwork is completed and that the vehicles used for transportation are in a roadworthy condition. Transportation Clerk Duties Assist at customer pick up dock as needed Create driver manifest Create Billing documents Inbound scheduling Par...

Are you an experienced Inbound Tour Consultant with experience supervising staff working for a Travel Destination Management Company looking for a position closer to home on the East Rand of Johannesburg? My client has a position available. Other possible hybrid locations available but prefer East Rand. The purpose of the role: In the role of Journey Designer Team Leader is to provide guidance, i...

As a Customer Support Representative, you are responsible for handling incoming and outgoing customer communications such as onboarding of new contractors (sales), retention of existing customers (renewals and compliance support), and providing customer support. Support will be provided via phone, email, live chat, and/or meetings. You will be required to assist customers by providing product and...

Main purpose of the job: Manage the supplier base and inventory accuracy for the Group (Approximately 10 Key Supplier, 40 secondary supplier) Preferred Requirements: Matric Diploma in Purchasing and Business Management (3-year Diploma certificate level) Leadership Management Certificate 5 Years plus with in-house training in a Food Manufacturing environment Knowledge: Knowledge and understanding ...

We are currently looking for a dynamic Customer Service Call Center Agent (Outbound) to join our team in Bellville, Western Cape. Our client, a wholesaler of pharmaceutical products, requires someone with exceptional skills to engage with customers and drive sales. Key Responsibilities: - Conduct outbound calls to customers to promote products and services - Provide exceptional customer service b...

Job DescriptionCustomer focused, results orientated individuals with sound problem-solving & inter-personal skills, to deliver effective engagements to customers.Key ResponsibilitiesCustomer service engagement via incoming calls and respond to email queries Managing reservation, special requests, and complaints from customers via the website Respond to a defined a range of customer queries or inq...

The successful candidate must possess interpersonal skills in a business environment to deal with our multiple functional teams in a rapidly scaling Support Centre.Required to work independently as well as part of various teams and take on projects in addition to the daily day job.Strong written and verbal communication skills.Provide sound customer service within a technical product environment....

Who are we?Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred on our delivery of Insurance Good and Pro...

Based in RandburgShifts between 07:00 am- 20:00 pmWorking from Monday to Monday including public holidays- 45 hours week schedule OVERALL PURPOSE OF JOB:Process customer service and technical service enquiries through inbound calls and provide end-to-end service.Main Responsibilities will include but will not be limited to :Must be able to communicate with customers professionally and articulate...

Based in RandburgShifts between 07:00 am- 20:00 pmWorking from Monday to Monday including public holidays- 45 hours week schedule OVERALL PURPOSE OF JOB:Process customer service and technical service enquiries through inbound calls and provide end-to-end service.Main Responsibilities will include but will not be limited to :Must be able to communicate with customers professionally and articulatel...

Based in Randburg Shifts between 07:00 am- 20:00 pm Working from Monday to Monday including public holidays- 45 hours week schedule  OVERALL PURPOSE OF JOB: Process customer service and technical service enquiries through inbound calls and provide end-to-end service. Main Responsibilities will include but will not be limited to : Must be able to communicate with customers professionally and art...

Based in Randburg Shifts between 07:00 am- 20:00 pm Working from Monday to Monday including public holidays- 45 hours week schedule OVERALL PURPOSE OF JOB: Process customer service and technical service enquiries through inbound calls and provide end-to-end service. Main Responsibilities will include but will not be limited to : Must be able to communicate with customers professionally and articu...

Based in Randburg Shifts between 07:00 am- 20:00 pm Working from Monday to Monday including public holidays- 45 hours week schedule OVERALL PURPOSE OF JOB: Process customer service and technical service enquiries through inbound calls and provide end-to-end service. Main Responsibilities will include but will not be limited to : Must be able to communicate with customers professionally and articu...

A vacancy exists for an Inbound Client Contact Centre and Correspondence Administrator in our Client Contact Department based in Claremont. Applicants must have a thorough understanding of medical aid operations or insurance policy administration and operations. The contact centre is responsible for the inbound telephonic servicing of the individual policyholder and brokers with the aim of provid...

Are you a young and energetic individual with a passion working with Youth then this great opportunity is for you!PURPOSE OF THE JOBTo design, quote and book and manage various inbound and outbound journeys for the Sport and Leisure division YOUTH Environment which includes schools, universities and clubs.To pro-actively assist in Product Development and ensure current product is updated, costed ...

A vacancy exists for an Inbound Client Contact Centre and Correspondence Administrator in our Client Contact Department based in Claremont (Cape Town). Applicants must have a thorough understanding of medical aid operations or insurance policy administration and operations. The contact centre is responsible for the inbound telephonic servicing of the individual policyholder and brokers with the a...

About the job Customer Service ConsultantCompany Overview: Our client is a leading provider of comprehensive bicycle insurance solutions in Australia and New Zealand, the United Kingdom, and the United States and Canada. They are dedicated to protecting cyclists and their beloved bikes. As part of their commitment to supporting the cycling community, they seek enthusiastic individuals to join the...

Contact Centre Team CoachBased in RandburgFixed term contractThe position of the Team Coach is to lead an inbound voice/messaging customer services team and to maintain quality of service delivered in conjunction with Altron People Solutions customer goals and objectives. The Team Coach is also expected to work within all teams of the Contact Centre to ensure that the Customer Experience is deliv...

Contact Centre Team Coach Based in Randburg Fixed term contractThe position of the Team Coach is to lead an inbound voice/messaging customer services team and to maintain quality of service delivered in conjunction with Altron People Solutions customer goals and objectives. The Team Coach is also expected to work within all teams of the Contact Centre to ensure that the Customer Experience is del...

Who we are?Sanlam Personal Loans (SPL) was established 23 years ago and is now part of a newly established Fintech business within the Sanlam Group on a mission to democratize financial advice and solutions for everyone across the African continent. We exist to pioneer inclusive financial confidence helping people build strong foundations to bridge the gap in generational wealth. Our culture is t...

Are you a young and energetic individual with a passion working with Youth then this great opportunity is for you! PURPOSE OF THE JOB To design, quote and book and manage various inbound and outbound journeys for the Sport and Leisure division YOUTH Environment which includes schools, universities and clubs. To pro-actively assist in Product Development and ensure current product is updated, cost...

Our client is looking for a well presentable, Inbound Sales & Showroom Assistant to join their Flooring showroom in the CBD , If you have the experience and professionalism to handle High end clients , well what are you waiting for? Requirements Well spoken , use your own initiative Matric Diploma /Degree / Certificate Work well independently Sales & Marketing experience Showroom/ Internal Sales ...

Creating purposeful careers as we build the future of contact centre solutionsThe Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor inbound and outbound call and emails responses to assess associates demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This in...