Service inbound

Business Segment: Personal & Private Banking Location: ZA, GP, Johannesburg, Simmonds Street 5 Answer telephone calls in a professional manner & offer assistance. Log all clients' queries within agreed timelines. Analyse all logged queries & respond to clients within stated timeframe. Escalate unresolved issues for resolution. Constantly advise clients on the status of their queries & intended re...

Business Segment: Personal & Private Banking Location: ZA, GP, Johannesburg, Simmonds Street 5 Answer telephone calls in a professional manner & offer assistance. Log all clients' queries within agreed timelines. Analyse all logged queries & respond to clients within stated timeframe. Escalate unresolved issues for resolution. Constantly advise clients on the status of their queries & intended re...

The Inbound Supervisor is responsible for overseeing all aspects of the inbound customer support channels at BetXchange. This role requires a deep understanding of the company's software, a strong knowledge of sports, and a commitment to delivering excellent customer service. The Inbound Supervisor will lead a team, ensuring that company standards are upheld, targets are met, and customer interac...

The Inbound Supervisor is responsible for overseeing all aspects of the inbound customer support channels at BetXchange. This role requires a deep understanding of the company's software, a strong knowledge of sports, and a commitment to delivering excellent customer service. The Inbound Supervisor will lead a team, ensuring that company standards are upheld, targets are met, and customer interac...

The Candidate will be responsible for supervise the Inbound Pharmacy Cluster. Ensure accurate and timeous feedback on escalated enquiries and/ or complaints within SLA requirements and agreed timelines. To deliver a high standard of customer service and to meet customer needs. Description Abandoned calls to be less than 2%Attend to XTREME Actions within 1 working dayAttend to blindchecking within...

The Candidate will be responsible for supervise the Inbound Pharmacy Cluster. Ensure accurate and timeous feedback on escalated enquiries and/ or complaints within SLA requirements and agreed timelines. To deliver a high standard of customer service and to meet customer needs. Description Abandoned calls to be less than 2%Attend to XTREME Actions within 1 working dayAttend to blindchecking within...

Business Segment: Personal & Private Banking Location: ZA, GP, Johannesburg, Simmonds Street 3 Answer telephone calls in a professional manner & offer assistance. Log all clients' queries within agreed timelines. Analyse all logged queries & respond to clients within stated timeframe. Escalate unresolved issues for resolution. Constantly advise clients on the status of their queries & intended re...

Business Segment: Personal & Private Banking Location: ZA, GP, Johannesburg, Simmonds Street 3 Answer telephone calls in a professional manner & offer assistance. Log all clients' queries within agreed timelines. Analyse all logged queries & respond to clients within stated timeframe. Escalate unresolved issues for resolution. Constantly advise clients on the status of their queries & intended re...

Inbound Business Development Representative Career Level: 09 Developing Posting Date: 3 May 2024 Inbound Business Development Representative Eworks Manager Do you have strong telephone manner and customer service skills? The Inbound BDR position is based in South Africa, and has overall responsibility for converting inbound enquiries into sales opportunities for the Business Development Managers ...

Software Company providing all-in-one property management solutions to the hospitality industry based in Claremont and Hout Bay is currently recruiting for an Inbound Sales Consultant. Acquire new clients by converting leads into sales, using a prioritised and consultative approach to ensure clients have the best product and channel mix to benefit from our service product Assess client expectatio...

Service Recovery Consultant page is loaded Service Recovery Consultant Apply locations Johannesburg time type Full time posted on Posted 3 Days Ago job requisition id R12299 Job DescriptionTo provide the customers with excellent service by ensuring that they are served promptly, understanding their needs and processing their requests.Hello Service Recovery ConsultantWelcome to FNB, the home of th...

Team Leader - Inbound - Durban - Hippo Park, South AfricaFull-timeWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, M...

Service Centre Consultant (Permanent In Office Cape Town) page is loaded Service Centre Consultant (Permanent In Office Cape Town) Apply locations Cape Town posted on Posted Yesterday job requisition id JR-53457 Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job DescriptionThis role delivers client service by tak...

Service Centre Consultant (Permanent In Office Cape Town) page is loaded Service Centre Consultant (Permanent In Office Cape Town) Apply locations Cape Town posted on Posted Yesterday job requisition id JR-53457 Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description This role delivers client service by ta...

Customer Service Representative page is loaded Customer Service Representative Apply locations Johannesburg, South Africa time type Full time posted on Posted 30 Days Ago job requisition id R-013146 Main Purpose: Responsible to provide customer support excellence to external business partners and the sales field staff by acting as a primary contact point for information requests and business enqu...

Customer Service Representative page is loaded Customer Service Representative Apply locations Johannesburg, South Africa time type Full time posted on Posted 30 Days Ago job requisition id R-013146 Main Purpose: Responsible to provide customer support excellence to external business partners and the sales field staff by acting as a primary contact point for information requests and business enqu...

takealot.com, a leading South African online retailer, is looking for a highly talented Distribution Centre Manager: Inbound to join our team in Cape Town Richmond Warehouse We are a young, dynamic, hyper growth company looking for smart, creative, hardworking people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your ne...

Lynnwood Ridge, Pretoria: JUNIOR SALES REPRESENTATIVE (INBOUND & OUTBOUND)Minimum Requirements:-Energetic, well presentable and professional-Strong English proficiency-Matric / Grade 12 a must-Tertiary Certificate/Diploma in Marketing or sales preferred-2 to 3 years recent sales experience a must, specifically in customer service orientated sales-Valid driver's license and own vehicle a must (To ...

Company DescriptionWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Good...

Description This role delivers client service by taking inbound calls and making outbound calls in adherence to procedural, productivity and quality standards. The incumbent is individually accountable for achieving results through own efforts.Deal with clients via telephone in adherence to procedural, productivity and quality standardsfrom a service Centre perspective.Provide excellent quality o...

Description We're looking for ambitious Sales Advisors who have experience working towards multiple targets in a fast-paced environment. We want target driven people to help us deliver exceptional customer experiences for our SXM client. We're offering opportunities to work in our state of the art location based in Durban - 6 The Terrace, Westway Office Park, WestvilleThis role offers a yearly sa...

Description This role delivers client service by taking inbound calls and making outbound calls in adherence to procedural, productivity and quality standards. The incumbent is individually accountable for achieving results through own efforts.This role delivers client service by taking inbound calls and making outbound calls in adherence to procedural, productivity and quality standards. The inc...

Description This role delivers client service by taking inbound calls and making outbound calls in adherence to procedural, productivity and quality standards. The incumbent is individually accountable for achieving results through own efforts.This role delivers client service by taking inbound calls and making outbound calls in adherence to procedural, productivity and quality standards. The inc...

takealot.com, a leading South African online retailer, is looking for a highly talented Distribution Centre Manager: Inbound to join our team in Cape Town Richmond WarehouseWe are a young, dynamic, hyper growth company looking for smart, creative, hardworking people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your nee...