Thu Apr 11 2024 14:00:11 GMT+0000 (Coordinated Universal Time)

Inbound call centre jobs in Johannesburg

Call Centre Manager

Boardroom Appointments - Johannesburg, Gauteng

    Job Purpose Manages and builds a high-performance call centre with a clear vision to provide world-class Inbound and Outbound CRM support to respective business areas including and not limited to internal and external stakeholders. Implement management controls to ensure that CLOs meet and sustain agreed customer service, productivity and other targets through daily monitoring, coaching & support...

    3 days agoneuvoo.com
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    Inbound Call Centre Agent Johannesburg

    Johannesburg, Gauteng

      We are urgently seeking Inbound Call Centre Agents for a Contact centre in Johannesburg. Inbound call centre Customer service Grade 12 / Matric 1 - 2 years contact centre experience Excellent communication skills Must be computer literate Salary: To be confirmed Location: Johannesburg

      7 days agopnet.co.za
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      Team Leader: Fraud Analysis (bank call centre)

      Sandton City, Sandton and Bryanston North

        Manage the day-to-day activities of the Fraud Agents (working shifts 24/7) who will detect and prevent fraud (inbound and outbound) Manage the day-to-day activities of Fraud Administration Agents who will investigate and recover losses incurred due to fraud reported on customer bank accounts (online / card fraud) Provide excellent customer service to cardholders, merchants, internal and external ...

        1 day agopnet.co.za
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        Inbound Call Centre Agents - Perm Positions - Johannesburg (Gauteng) Market Related

        Johannesburg, Gauteng

          We are urgently seeking Inbound Call Centre Agents for a Contact centre in Johannesburg. Inbound call centre Customer service Grade 12 / Matric 1 - 2 years contact centre experience Excellent communication skills Must be computer literate Salary: To be confirmed Location: Johannesburg

          7 days agopnet.co.za
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          Customer Experience Specialist Johannesburg

          Johannesburg, Gauteng

            We looking for talented individuals to join our team as Inbound Call Centre Agents. Our offices are located in Woodlands and we are looking for candidates who reside in nearby areas. Answering incoming calls from customers regarding inquiries, complaints, and product information. Providing excellent customer service by addressing customer concerns and resolving issues promptly. Upselling products...

            3 days agopnet.co.za
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            Call Centre Sales Manager

            Fidelity Services Group - Johannesburg, Gauteng

              Overall Purpose of the Job: To effectively manage the Call Centre Outbound Sales, Technical, FindU and Client retention teams as well as the Inbound sales team. Achieving CCC KPI's and Targets. Dealing with client complaints/queries and management of staff.Minimum Qualifications and Experience:Grade 12Tertiary qualification or Internal leadership qualificationRelevant experience, and proven track...

              8 days agofindojobs.co.za
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              Part Time Inbound Customer Service (Call Centre) A

              Randburg Central, Randburg and Ferndale

                Part Time Inbound Customer Service (Call Centre) A

                9 days agogumtree.co.za
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                Customer Care Call Centre Position (International Call Centre USA) 10000.00

                Parktown, Rosebank and Parktown

                  About Us We provide a variety of customer care, sales, claims, administration and office-based services to international clients across numerous different industries. Our company is owner-managed which ensures that we source only the highest quality staff able to speak English fluently with a neutral accent. Our IT infrastructure ensures that we provide our clients with 24-hour uninterrupted supp...

                  9 days agopnet.co.za
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                  Call Centre Position 3Rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193

                  Intellibpo - Johannesburg, Gauteng

                    These jobs were popular with other job seekers 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193 Intellibpo Customer Care Call Centre Position (International Call Centre USA) 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193 We provide a variety of customer care, sales, claims, administration and office-based services to internat...

                    6 days agofindojobs.co.za
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                    Part Time Inbound Customer Service (Call Centre) A

                    Randburg Central, Randburg and Ferndale

                      Part Time Inbound Customer Service (Call Centre) A

                      11 days agogumtree.co.za
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                      Sales Agent : Miwaylife (Parktown, Gauteng)

                      Sanlam - Johannesburg, Gauteng

                        MWL, is dedicated to supporting, growing and empowering clients with affordable, easy, and suitable insurance solutions, primarily through telephonic intermediary channels. We have approximately 120 tied agents, all dedicated to meeting the financial needs of our clients.Miwaylife's vision: is to establish a world-class direct financial service business that seeks to:? offer its customers excelle...

                        6 days agofindojobs.co.za
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                        Airport Inbound Call Centre / Customer Services

                        Maneshez Solutions Services - Johannesburg, Gauteng

                          Providing introductory information to new customersEnsuring that customers are satisfied with products or services.Following up with clients or customers to check that they're still satisfied with any purchasesLetting customers or clients know about additional products or servicesDetermining the quickest, most effective ways to answer a client's or customer's questionsEscalating queries and conce...

                          13 days agofindojobs.co.za
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                          Call Centre Position 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193

                          Parktown, Rosebank and Parktown

                            About Us We provide a variety of customer care, sales, claims, administration and office-based services to international clients across numerous different industries. Our company is owner-managed which ensures that we source only the highest quality staff able to speak English fluently with a neutral accent. Our IT infrastructure ensures that we provide our clients with 24-hour uninterrupted supp...

                            9 days agopnet.co.za
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                            Call Centre Recruitment Consultant

                            Isilumko Staffing - Johannesburg, Gauteng

                              The ideal candidate must have a minimum of 5years in Call Centre recruitment. Must understand the Inbound, Outbound, Cold Calling and service industries.Must have done bulk recruitment with a proven track record.Must have thorough understanding of legislation.Must be a hunter and very resourceful.Very disciplined, deadline driven and commitment to meeting and exceeding deadlines.The ability to co...

                              13 days agofindojobs.co.za
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                              Customer Experience Specialists (3 Month Contract)

                              Johannesburg, Gauteng

                                We looking for talented individuals to join our team as Inbound Call Centre Agents. Our offices are located in Woodlands and we are looking for candidates who reside in nearby areas. Answering incoming calls from customers regarding inquiries, complaints, and product information. Providing excellent customer service by addressing customer concerns and resolving issues promptly. Upselling products...

                                3 days agopnet.co.za
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                                Client Relationship Officer (Group Schemes)

                                Johannesburg, Gauteng

                                  Key Performance AreasBuild relationships with the EmployersDeal with all day to day activities that the employer may requireProvide customer care support to members/companiesConduct general administrative dutiesTasksBuild relationships with the EmployersBuild ongoing relationships with key stakeholders at clientsBe assigned and responsible for an assigned group of companies dealing with interalia...

                                  1 day agofindojobs.co.za
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                                  Call Centre Agent

                                  Salt Employee Benefits - Johannesburg, Gauteng

                                    The Call Centre Agent is responsible to answer all inbound calls and attend to all walk-in visitors, identify the caller / visitor, respond to the enquiry / request either verbally or in writing and process and accurately record all information received within the set service level agreements. The Call Centre Agent is responsible to return voice messages and abandoned calls and contact members to...

                                    13 days agofindojobs.co.za
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                                    Client Relationship Officer (Group Schemes)

                                    RecruIt - Johannesburg, Gauteng

                                      Key Performance Areas Build relationships with the EmployersDeal with all day to day activities that the employer may requireProvide customer care support to members/companiesConduct general administrative duties TasksBuild relationships with the EmployersBuild ongoing relationships with key stakeholders at clientsBe assigned and responsible for an assigned group of companies dealing with interal...

                                      1 day agofindojobs.co.za
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                                      Client Relationship Officer (Group Schemes)

                                      Johannesburg, Gauteng

                                        Key Performance Areas Build relationships with the Employers Deal with all day to day activities that the employer may require Provide customer care support to members/companies Conduct general administrative duties Tasks Build relationships with the Employers Build ongoing relationships with key stakeholders at clients Be assigned and responsible for an assigned group of companies dealing with i...

                                        3 days agoexecutiveplacements.com
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                                        Team Leader - Call Centre

                                        Recruitment Dynamix - Johannesburg, Gauteng

                                          Call Centre Team Leader, Illovo - Johannesburg Market Related plus commission Responsible for leading the call centre sales team who process Inbound sales calls. Help the team to achieve weekly and monthly sales budget/s set for the unit and optimize the unit resources as set by the sales division. Requirements: 1-3 years of experience in a similar role Previous leading managing call centre staff...

                                          16 days agofindojobs.co.za
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                                          Team Leader - Call Centre

                                          Johannesburg, Gauteng

                                            Call Centre Team Leader, Illovo - JohannesburgMarket Related plus commissionResponsible for managing the call centre sales team who process Inbound calls.Help the team to achieve weekly and monthly sales budget/s set for the unit and optimize the unit resources as set by the sales division.Requirements:1-3 years of experience in a similar rolePrevious experience managing call centre staffCall Cen...

                                            16 days agofindojobs.co.za
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                                            Call Centre Agent: Debt Collections (Credit Cards)

                                            Isilumko Staffing - Johannesburg, Gauteng

                                              Are you an experienced Collections Agent (Credit Cards) who have worked at one of the TOP 4 Banks in SA doing Credit Card Collections. If you are ready for a new career and available for a 3 month contract in Sandton, then this is for you Portfolio only consists of credit cardsPerform the full collection processCapture client information on the system and make notes after calls are conducted to d...

                                              13 days agofindojobs.co.za
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                                              Team Leader: Inbound And Queries

                                              Innovation Group - Johannesburg, Gauteng

                                                We have an exciting opportunity for an exceptional, highly motivated and target driven Team Leader to join our Customer Service team based in Sandton, Johannesburg. The main responsibility of the role is to ensure exceptional customer experiences while also driving team performance and achieving operational targets.Education A Matric certificate or Equivalent NQF Level 4 Qualification.FAIS accred...

                                                13 days agofindojobs.co.za
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                                                Manager, Demand Generation & Retention

                                                Standard Bank Group - Johannesburg, Gauteng

                                                  Job DescriptionWe are looking for a dynamic and experienced Manager, Demand Generation and Retention to join our team. The incumbent will be responsible for demand generation and retention activities (i.e. sales and service) as it relates to Voice Branch. You will be required to develop and execute strategies to generate demand for our products/services. Manage a team responsible for inbound and ...

                                                  7 days agofindojobs.co.za
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