What We re Looking For:We are seeking a dedicated Customer Support Specialist to join our team. This role is integral to ensuring both instructors and learners have an outstanding experience using our platform. This role will respond to customer product inquiries via telephone or in written internet-based email or chat sessions. The ideal candidate will have a strong background in customer servic...
What We re Looking For:The Manager of Customer Support is a critical member of the 24/7 Global Support Leadership Team. This position is responsible for leading our Tier 1 Product Support team, providing high quality customer and technical support for both learners and instructors across multiple 2U products.This position will be responsible for collaborating and executing a plan, which includes ...
What We re Looking For:We are seeking a highly motivated and intellectually curious Senior Customer Support Specialist to join our dynamic team. In this pivotal role, you will provide lead support to specialists supporting incoming calls, chats, or emails from students and faculty; addressing both technical and non-technical inquiries with a white-glove service approach. Your role extends beyond ...
Brief Description Strongstudent centred, service orientated An excellent command of the English language (both written and verbal) Excellent telephone manner and good typing skills The ability to cope and work under pressure Team player At least one year s experience in a related field (e.g. Call Centre /Public Relations)Detailed DescriptionJob RequirementsAdditional Details
Our client seeks hardworking and reliable individuals to take up employment on permanent basis. salary R 9800 to 19800pmto apply whats app 071 839 8929
Job Description: Responsible for after Sale Support and Customer Satisfaction (run customer satisfaction Surveys) Responsible for rendering an efficient service to customer requests and respond to all customer queries within a reasonable time. Responsible for all customer quotations (repairs, spares, overhaul, standard exchange, Technical Assistance, CAMO). Achieve annual OP revenue target. Contr...
Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user i...
Electrical distributor looking for a Customer Support Team Leader to join their organisation. Responsible for supervising the customer support team, providing mentorship, leadership and guidance to the team. Develop relationships with customers by understanding their needs and providing excellent service by email, phone, videocon, and face-to-face from our branches. Investigating and solving cust...
At Neo Group, where passion meets purpose! As an employee-focused employer, we take pride in cultivating a dynamic workplace where your growth and well-being are our top priorities. Join us for a rewarding career journey filled with exciting challenges and endless opportunities. Elevate your career with us your success is our success! Neo Group is seeking a motivated and customer-oriented individ...
Who are we?Sanlam Fintech is a newly established digital first business within the Sanlam Group on a mission to democratize financial advice and solutions for everyone across the African continent. We exist to pioneer inclusive financial confidence helping people build strong foundations to bridge the gap in generational wealth. Our culture us that of agility and constant deployment, we believe i...
Our client seeks hardworking and reliable individuals to take up employment on permanent basis. salary R 9800 to 19800pmto apply whatsapp 060 391 8468
JOB SPECIFICATION: IT SUPPORT TECHNICIAN We are seeking a highly skilled IT Support Technician to join our team. The successful candidate will be responsible for providing technical assistance and desktop support to our internal users, ensuring that all IT systems are running smoothly and efficiently. This position is also responsible for executing planned projects, upgrades and initiatives that ...
We are hiring Call Centre Support Agents This position is responsible for providing a telephonic support function to customers, Fitment Centres and CTFM branches and to monitor and fast-track recoveries for SVS installed vehicles. To monitor and liaise recoveries for SVS Customer vehicles and to provide a support function to all our customers, Fitment Centres and CTFM Branches. Main job functions...
Our Client based in Cape Town seeks staff urgently for permanent basis. Immesdiate start. Salary R 9800 to 15400pm .To apply whatsapp 065 7068 730
Description Plan for, implement and manage the Claims Strategic Plan within designated area. Contain of claims spend. Claims settlement in accordance with SLAs. Continuously improve claims service, assist in management of claims spend and contain the increase in average cost of claimsManage and track claims service, quality control and delivery effectivelyReduce/maintain turnaround time of claims...
Sales Dutch Support Agent We are looking for Dutch Native Speakers with relevant experience as a Telesales agent having commercial conversations (retention & up/cross sales calls) selling to Dutch telecom customers and prospects in a B2C environment. Key Responsibilities: Conduct inbound & outbound sales calls to existing customers and save them from leaving and/or sell them new products and serv...
Join our team as a Customer Support Agent! Are you energetic, customer-focused, and ready to make a difference? We are seeking dynamic individuals to provide top-notch support and create positive experiences for our valued customers. Join us in delivering exceptional service and building lasting relationships. Apply now and be the frontline of our customer success journey! Job requirements:Must h...
Role DetailsType of Support: Email and phone support Required Languages: English and French Contract Duration: Full-timePosition type and schedule: Monday - Friday 9:00 am to 6:00 pm Saturday and Sunday Off Work type and Location: Hybrid in Cape Town, South AfricaExpected start date: April 4, 2024 About The RoleDo you like helping others? We are looking for a motivated Customer Support Specialist...
OverviewRole impacts: Save Environment Stakeholder satisfaction (internal & external customer)Key Relationships: Customers Any other stakeholder as may be deemed important and relevant from time to time Qualifications Grade 12 Surface Blasting Certificate (D) AXXIS Certificate will be an advantage Experience 2 years demonstrated experience in surface 2 years demonstrated experience using AXXIS sy...
I.T Support Desk Analyst:Our client, a growing Managed Service Provider company, is expanding to the Cape Town market with full-time opportunities for experienced IT Support Desk Analysts. This is an exciting position where new employees can expand their careers in IT, including substantial training and certifications over the first year of employment. Our client prepares you to work in a fast-pa...
Working pattern: night shifts to cover 10pm to 6am, Monday, Wednesday and Friday, to be discussed at interview Full training given You can now apply for this role using your mobile device You must be aged 18 or over to be a customer team member at Co-op, as it requires working before 6am or after 10pm, or involves working in one of our petrol forecourts. As a customer team member at Co-op, you ll...
Our client is one of East Africa s long-standing safari companies. They are looking to employ an Agent Sales Consultant to join their dynamic team. The lucky candidate will be responsible for safari sales and reservations. This is an office-based vacancy. POSITION OVERVIEW This position is purely an administrative function within the Sales Department and includes responsibilities that support the...
Call Center Agent - Urgently needed Description: Call Clients for New Sales Must-Have internet Remote setup Able to use Call Centre Dialer Remote training Ability to work from home Develop a growth strategy focused both on financial gain and customer satisfaction Conduct research to identify new markets and customer needs Arrange business meetings with prospective clients Promote the company s pr...
Call Center Agent - Urgently needed Description: Call Clients for New Sales Must-Have internet Remote setup Able to use Call Centre Dialer Remote training Ability to work from home Develop a growth strategy focused both on financial gain and customer satisfaction Conduct research to identify new markets and customer needs Arrange business meetings with prospective clients Promote the company s pr...
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