Vodacom customer service jobs

. When it comes to putting people first, we're number 1. The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2024. Role Purpose/Business Unit: Responsible for Commercial & Product strategy and support to Vodacom Group EBU and the 8 African operating companies by providing domain specialty for Fixed, Cloud, Hosting, Security, SD-WAN, Platforms (e.g. Marketplace) and ...

.When it comes to putting people first, we're number 1. The number 1 Top Employer in South Africa.Certified by the Top Employer Institute 2024Role Purpose/Business Unit:Provide support for the Converged Charging System and other IN Telecoms systems and services Provide input to solution architecture, strategy and design for the Converged Charging System and other IN Telecoms systems and services ...

.When it comes to putting people first, we're number 1. The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2024.Your responsibilities will include:Performing routine maintenance tasks to ensure the stability and security of the Retail servers and systems by installing software updates, applying patches, and monitoring system performance.Assist in maintaining of sec...

OVERALL PURPOSE OF JOB: The position of the Team Coach is to lead an inbound/outbound team within the Operations environment to ensure that all targets are met accordingly, to maintain quality of the service from the agents and to ensure that it gets delivered in conjunction with IsonXperiences customer goals and objectives. The Team Coaches are also expected to work within all teams of the Conta...

.When it comes to putting people first, we're number 1. The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2024.Role Purpose/Business Unit:Do you have a vision for how technology can empower businesses and individuals alike? If so, we have an exciting opportunity for you! In this role you will be part of a team that will shape the future of Vodacom's technology lan...

Technical Trainer: Banking clientWork from homeMust have excellent MTN or Vodacom connectivity in your areaLaptop, 3 G, headsets will be provided to youTraining provided 2-4 weeks'R 20 000 monthly salary Job Purpose Delivery of customer support by installing and providing training on electronic banking products on client computers and cash vault devices, and integrating electronic banking with th...

.When it comes to putting people first, we're number 1. The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2024.Role Purpose/Business Unit:Responsible for Commercial & Product strategy and support to Vodacom Group EBU and the 8 African operating companies by providing domain specialty for Fixed, Cloud, Hosting, Security, SD-WAN, Platforms ( Marketplace) and IoT sol...

Outbound sales agent (Vodacom Funeral) The purpose of the sales agent is to sell funeral cover policies to the clients. We are looking for energetic money- hungry sales agents to sell funeral policies Sales agents are responsible for identifying sales opportunities for insurance plans (Policy/funeral cover) and overseeing a portfolio of clients, these professionals are responsible for identifying...

.When it comes to putting people first, we're number 1. The number 1 Top Employer in South Africa.Certified by the Top Employer Institute 2024.Role Purpose/Business Unit:Responsible for Commercial & Product strategy and support to Vodacom Group EBU and the 8 African operating companies by providing domain specialty for Fixed, Cloud, Hosting, Security, SD-WAN, Platforms (e.g. Marketplace) and IoT ...

Overall Purpose: The Customer Service Agent is responsible to effectively assist customers with general and specific queries and providing them with excellent service. It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to correct stakeholders. Main Responsibilities: Answering inbound calls timeously. Be professional and pol...

FTTH Technical Contact Centre Agent Based in Cape Town Permanent Are you looking to join a company with great values and great teams? We are currently looking for technical contact centre agents who have experience in IT or have worked with FTTH ( Fiber to the Home ) and reside in Port Elizabeth. Previous ISP experience is highly advantageous Responsibilities: Process FTTH customer service and te...

JOB PURPOSE The Agent is responsible to effectively convert data leads to successful sales per campaign , focusing on upselling and cross selling of the requisite products per campaign and to deliver a consistent standard of service and compliance and to troubleshoot any issue relating to the service offering. The Agent is required to provide accurate information to the customer by speaking to cu...

Technical Trainer: Banking client Work from home Must have excellent MTN or Vodacom connectivity in your area Laptop, 3 G, headsets will be provided to you Training provided 2-4 weeks' R 20 000 monthly salary Job Purpose Delivery of customer support by installing and providing training on electronic banking products on client computers and cash vault devices, and integrating electronic banking wi...

.When it comes to putting people first, we're number 1. The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2024.Role Purpose/Business Unit:Be accountable to manage the team accountable for managing fraud identification, fraud investigations fraud monitoring and fraud reporting for VodaPay Payment Services as well as the VodaPay Card Chargebacks process. Your respon...

Technical Trainer: Banking client Work from home Must have excellent MTN or Vodacom connectivity in your area Laptop, 3 G, headsets will be provided to you Training provided 2-4 weeks R 20 000 monthly salary Job Purpose Delivery of customer support by installing and providing training on electronic banking products on client computers and cash vault devices, and integrating electronic banking wit...

Technical Trainer: Banking clientWork from homeMust have excellent MTN or Vodacom connectivity in your areaLaptop, 3 G, headsets will be provided to youTraining provided 2-4 weeks R 20 000 monthly salary Job Purpose Delivery of customer support by installing and providing training on electronic banking products on client computers and cash vault devices, and integrating electronic banking with th...

Technical Trainer: Banking clientWork from homeMust have excellent MTN or Vodacom connectivity in your areaLaptop, 3 G, headsets will be provided to youTraining provided 2-4 weeks R 20 000 monthly salary Job Purpose Delivery of customer support by installing and providing training on electronic banking products on client computers and cash vault devices, and integrating electronic banking with th...

Are you tech-savvy with a passion for training? We're seeking a dynamic Technical Trainer to work with our banking client. This is a remote position, and we're looking for individuals with excellent MTN or Vodacom connectivity in their area. We provide all the necessary tools, including a laptop, 3G, and headsets. Training will be provided over 2-4 weeks.Key Responsibilities:Contribute to Busines...

Are you tech-savvy with a passion for training? We're seeking a dynamic Technical Trainer to work with our banking client. This is a remote position, and we're looking for individuals with excellent MTN or Vodacom connectivity in their area. We provide all the necessary tools, including a laptop, 3G, and headsets. Training will be provided over 2-4 weeks. Key Responsibilities: Contribute to Busin...

Technical Trainer: Banking client Work from home Must have excellent MTN or Vodacom connectivity in your area Laptop, 3 G, headsets will be provided to you Training provided 2-4 weeks R 20 000 monthly salary Job Purpose Delivery of customer support by installing and providing training on electronic banking products on client computers and cash vault devices, and integrating electronic banking wit...

FTTH Technical Contact Centre Agent Based in Cape Town Permanent Are you looking to join a company with great values and great teams? We are currently looking for technical contact centre agents who have experience in IT or have worked with FTTH ( Fiber to the Home ) and reside in Port Elizabeth. Previous ISP experience is highly advantageous Responsibilities: Process  FTTH customer  service an...

Role Purpose:The VodaPay Customer Care Close Loop Consultant is responsible for recovering poor service experiences for Vodapay customers that rate Vodapay service surveys on the App, Tobi and also live chat. These consultants will be responsible for initiating contact with all Vodapay TNPS detractors, passives and not limited to these, by contacting them to recover the service experience and res...

We're looking for a Tech Support Team Leader to join our professional team of technical support agents for Vodacom FTTH in Cape Twon CBD.The objective of this role is to provide guidance and support to the team with regards to setting up, measuring and meeting performance targets.We are aiming for speed, efficiency, increase in quality service delivery that makes a positive impact on our customer...

A vacancy exists within the Future Toyota Department, reporting to the Systems Manager, based on-site in Johannesburg. The position is a technical advisory role providing capacity analytics and planning, infrastructure and network advice to the Future Toyota team.The successful candidate will be required to work closely with the TSAM Infrastructure team who supports the current and future growth ...