Customer support jobs in Johannesburg

Electrical distributor looking for a Customer Support Agent to join their organisation. Develop relationships with customers by understanding their needs and providing excellent service by email, phone, videocon, and face-to-face from our branches. Responsibilities: Understand customer needs through their journey, from first contact to pre-sales to ongoing and after-sales support. Manage first co...

Darktrace is currently expanding its Enterprise Customer Success team, which will provide the successful candidate an opportunity to gain valuable experience in the rapidly evolving cyber security industry. In the Customer Success role, you will be managing accounts across our global customer base. You will be responsible for driving adoption and outcomes leading to renewals, expansion, and advoc...

We have an exciting opportunity for a young and energetic person to join our Contact Centre. Duties and Responsibilities: Customer relationship building managementProvide customers with product and service informationProblem solving tasks during shiftHandle and take full responsibility for customer related queriesKey Competencies and Skills Strong verbal and written communication skillsListening ...

Johannesburg, South Africa | Posted on 02/08/2024 Alinta Tech Solutions (also known as Alinta Tech) is a Managed IT Support Services and Technology Solutions Provider. Our services include comprehensive IT support functions, Recruitment / Outsourced IT staffing and technology solutions designed to support the success and growth of small and medium-sized businesses. Alinta Tech is owned by Alintac...

Business Segment: Personal & Private Banking Take personal customer sales demand (Lending, Retentions, Enablement, Home Loans Sales, UCount) or service enquiries for two or more of the following: Transactional, Risk, Segment (service only), Fleet, Wealth, Travel Wallet / Secure Code, and or just Secured Lending, or Biz Direct across various mediums (i.e. phone, fax, e-mail, social media etc.) acc...

Auto24 is a leading used car dealership dedicated to providing high-quality pre-owned vehicles to our valued customers. With a commitment to excellence and customer satisfaction, we are expanding our team and seeking dynamic individuals to join us. Are you passionate about cars and communication? Do you thrive in a dynamic and fast-paced environment? Auto24, a leading used car dealership in South...

Call Center Agent - Outbound

Auto24 is a leading used car dealership dedicated to providing high-quality pre-owned vehicles to our valued customers. With a commitment to excellence and customer satisfaction, we are expanding our team and seeking dynamic individuals to join us. Are you passionate about cars and communication? Do you thrive in a dynamic and fast-paced environment? Auto24, a leading used car dealership in South...

The role will involve building, maintaining and troubleshooting their rapidly expanding core and client infrastructure. It will also invole operating as a part of a talented team of technologists that demonstrate superb technical competency, delivering mission critical infrastructure and ensuring the highest levels of availability, performance and security.Duties will include but not be limited t...

PPRA Call Centre Agent

With a startup spirit and 115,000 curious and courageous minds, we have the expertise to go deep with the world's biggest brands and we have fun doing it! We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We're harnessing the power of technology and humanity to create meaningful transformation that moves us forward i...

We're looking for a hard-working, confident individual to join our awesome Customer Support Team. Johannesburg, Gauteng / Remote Information Technology Permanent The Customer Support (CS) Agent is responsible for maintaining an effective and professional support for the Cars.co.za team and users. As an ambassador of Cars.co.za, the CS Agent should take accountability for keeping Cars.co.za's clie...

Requirements: Experience as a Customer Support Specialist or similar CS role Familiarity with our industry is a plus Experience using help desk software and remote support tools Understanding of how CRM systems work Excellent communication and problem-solving skills Multi-tasking abilities Patience when handling tough cases BSc in Information Technology or relevant diplomaResponsibilities: Respon...

Support ConsultantDepartment: Professional Services Employment Type: Full Time Location: SA | Johannesburg DescriptionThe Support Consultant is responsible for assisting and supporting the partner engaging with the customer and supporting the end-user. Key ResponsibilitiesThe incumbent will be responsible to support resellers and end-users with regards to product-related queries and to provide a ...

Support ConsultantDepartment: Professional ServicesEmployment Type: Full TimeLocation: SA | JohannesburgDescriptionThe Support Consultant is responsible for assisting and supporting the partner engaging with the customer and supporting the end-user.Key ResponsibilitiesThe incumbent will be responsible to support resellers and end-users with regards to product-related queries and to provide a repo...

As the Customer Success Manager, your role is pivotal in ensuring exceptional service for our clients by bridging the gap between them and our Technical Team.Your primary objective is to understand our clients' business needs, tailor our services accordingly, and act as an advocate to ensure retention through excellent service delivery.By ensuring a seamless integration of our services into our c...

About our client: One of the top IT companies in South Africa, where innovation seamlessly intersects with reliability. Established in 1995, our client has consistently led the charge in delivering exceptional IT Support and Services across diverse business sectors in South Africa. About the role: They aim for 100% no tickets breached, and the Support Desk Coordinator is responsible for coordinat...

The employee is appointed as: Sales Agent to render services generally associated with this position. Duties will include but will not be limited to: Key Responsibilities: Calling the lead database that is provided by management and converting these leads into quality sales for the company. Managing large amounts of outbound calls in a timely manner Delivering prepared sales scripts to persuade p...

Profile : Customer Success Operations CS Ops ensures that customers have a positive experience with the software or products being developed. CS Ops ensures that the company has the resources, data, and structure necessary to effectively engage with customers, drive adoption and retention and ultimately contribute to the company's growth and success. Responsibilities: Customer Onboarding: help de...

These jobs were popular with other job seekers Genpact South Africa Proprietary Limited 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193 Genpact South Africa Proprietary Limited 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193 The Customer Success consultant engages with Pnet customers to drive & accelerate their value realization and to ensure business outcomes are being met throug...

MULTi, a communication and technology solutions company, has a permanent vacancy for a Junior Engineer based in Johannesburg, Gauteng The successful candidate will report to the Service Desk Team Leader PLEASE NOTE : Only candidates who reside in the Johannesburg and surrounding areas will be considered. Duties and Responsibilities: Resolve incidents remotely Load, s etup and c ustomize software/...

Overview Job Title: Technical Support EngineerLocation: JohannesburgJob Summary:The Technical Support Engineer will provide technical assistance to mainly support the customers with troubleshooting and resolving complex electrical and electronic system issues within the Battery Energy Storage Systems (BESS) field. The ideal candidate will have a strong background in electric and electronic engine...

If you are a highly motivated individual with a strong technical background that enjoys customer service, we encourage you to apply for this exciting opportunity. Join a diverse team and help them deliver exceptional technical support services to their valued clients while developing your skills and ex pertise i n a fast-paced and dynamic environment. What s in it for you - Salary: R6 500 R 8 000...

Job TitleSales Support Specialist (graduate programme)Job DescriptionAs a Sales Support Specialist you will support the execution of Sales activities at Philips Personal Health in South Africa.Start date: 01 April 2024Duration:12 monthsYour role: Manage all sales related activities from internal, as well as customer/ retailer requests Manage all back-end support to the sales team, involving updat...