team leader call centre jobs in johannesburg gauteng

Job DescriptionTo oversee the management Call Centre based claims area nationally, and to ensure that the set key deliverables such as cost containment and customer service levels are met. To ensure that the Claims Fulfilment team remains dynamic and continues to share a common goal of exceeding customer expectations by keeping them informed and timeously settling claims, whilst applying risk man...

To oversee the day-to-day utilities administration of the managed properties. Provide business expertise on the BMS (building management system) and provide guidance and advice to centre, relevant parties, and service providers involved in the utilities meter reading, maintenance, and billing. The key objective is to reduce the utility consumption through implementation of Sustainability initiati...

Momentum Centurion, Gauteng, South Africa Role PurposeAs a Service Account Manager your aim will be to increase client loyalty through effective and efficient service to our top supporting clients. By building sound relationships with clients you will encourage them to choose Momentum Wealth as their preferred service provider.RequirementsGrade 12 or Equivalent (With Math/Accounting)Relevant indu...

Our client is recruiting for a Call Centre Manager | Outbound Short Term Insurance.The purpose of this role is to ensure staff are performing against targets, while reviewing their performance and coaching them to do so to assist in achieving the required operational resultsQualification:Grade 12/Standard 10/NQF 4Completed FAIS creditsRegulatory Exam (RE 5)Relevant tertiary qualification (3 years...

These jobs were popular with other job seekers 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193 MH Solutions Call Centre Manager - (must have Technical and ISP experience) Roodepoort Permanent Full Time Published: 6 days ago R66000 pm EE/AA, Non EE/AA Easy apply Introduction To lead and enhance the operations of the Contact Centre, en...

These jobs were popular with other job seekers Genpact South Africa Proprietary Limited Genpact South Africa Proprietary Limited Reference: PE002318-LS-1Our client in the Manufacturing industry is currently looking to employ a Call Centre Manager based in Elandsfontein, Gauteng.A wonderful career opportunity awaits you. Duties & Responsibilities Requirements:Degree or Diploma in Business Manageme...

These jobs were popular with other job seekers Genpact South Africa Proprietary Limited 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193 Genpact South Africa Proprietary Limited 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193 5 years management experience in a Call Centre environmentProficiency in three or more of the 11 official SA languages will be beneficialComputer Literacy (MS...

Reporting to the Engineering & Maintenance Manager. The incumbent must; Be passionate about electrical and instrumentation engineering field. Strong analytical andproblem-solving abilities with the flexibility to effectively respond to continually changinginternal and external business conditions. Proven track record of managing E&I teams, Objective driven, KPI (OEE, Availability, MTBF,MTTR, Safe...

Manager ( Pre-Auth and Claims Department) 2024-03-22 - 2024-08-28 Permanent BEN000143 Admin, Office, Support & Call Centre Gauteng , JHB - Eastern Suburbs A Medical Insurance company based in Benoni is looking for a Manager to Manage the Pre-Auth and Claims department. The Manager will manage the accurate and timely processing of claims within established legal and company compliance guidelines. ...

Manager ( Pre-Auth and Claims Department) 2024-03-22 - 2024-08-28 Permanent BEN000143 Admin, Office, Support & Call Centre Gauteng , JHB - Eastern Suburbs A Medical Insurance company based in Benoni is looking for a Manager to Manage the Pre-Auth and Claims department. The Manager will manage the accurate and timely processing of claims within established legal and company compliance guidelines. ...

Job DescriptionTo provide a positive customer experience by being helpful and sensitive to customer needs and aspirations. Offering value adding solutions within a dynamic environment, whilst adhering to policy and process.Continuously identifying new business opportunities.Actively grow the merchant base by targeting quality, profitable business as well as cross selling.Enter all Qualified leads...

Reporting to the Engineering & Maintenance Manager. The incumbent must; Be passionate about electrical and instrumentation engineering field. Strong analytical andproblem-solving abilities with the flexibility to effectively respond to continually changinginternal and external business conditions. Proven track record of managing E&I teams, Objective driven, KPI (OEE, Availability, MTBF,MTTR, Safe...

A member of the primary contact team reporting to the Manger Member Services. This role will be responsible for providing a professional service to PPS members and associated parties via an Omni-channel contact centre model. The purpose of the role is to create a client experience that feels convenient, effortless, and personal. It must feel bespoke to the client, , giving the full-suite service ...

Duties will include but not be limited to: Performance management Staff development Change management Effective management of Call Centre & Assessing functions Effective submission of reports Submission and management of departments budget Effective management of clients Effective management of relationships and service delivery to all stakeholders Ensure that recognition is given for excellent p...

Duties will include but not be limited to:Performance managementStaff developmentChange managementEffective management of Call Centre & Assessing functionsEffective submission of reportsSubmission and management of departments budgetEffective management of clientsEffective management of relationships and service delivery to all stakeholdersEnsure that recognition is given for excellent performanc...

Compliance Program Management - Records Management Consultant - GCCA Remote page is loaded Compliance Program Management - Records Management Consultant - GCCA Remote Apply locations Johannesburg time type Full time posted on Posted Yesterday job requisition id 19027196 TransUnion's Job Applicant Privacy Notice What We'll Bring: Dynamics of the Role As part of the Enterprise Compliance - Program ...

Job DescriptionTo provide a positive customer experience by being helpful and sensitive to customer needs and aspirations.Offering value adding solutions within a dynamic environment, whilst adhering to policy and process.Continuously identifying new business opportunities.Actively grow the merchant base by targeting quality, profitable business as well as cross selling.Enter all Qualified leads ...

What you'll be doing if you get the job: As a member of our team, the primary focus of your role will include assessing policies for clients who qualify for extra cover, calculate premiums for ECBU policies, send acceptance and rejection mails to relevant candidates. Your role may change over time, depending on your performance, your needs and the business's needs. Who'll you report to: You'll be...

What you'll be doing if you get the job: As a member of our team, the primary focus of your role will include assessing policies for clients who qualify for extra cover, calculate premiums for ECBU policies, send acceptance and rejection mails to relevant candidates. Your role may change over time, depending on your performance, your needs and the business's needs. Who'll you report to: You'll be...

A member of the primary contact team reporting to the Manger Member Services. This role will be responsible for providing a professional service to PPS members and associated parties via an Omni-channel contact centre model. The purpose of the role is to create a client experience that feels convenient, effortless, and personal. It must feel bespoke to the client, , giving the full-suite service ...

Reporting to the Engineering & Maintenance Manager. The incumbent must; Be passionate about electrical and instrumentation engineering field. Strong analytical andproblem-solving abilities with the flexibility to effectively respond to continually changinginternal and external business conditions. Proven track record of managing E&I teams, Objective driven, KPI (OEE, Availability, MTBF,MTTR, Safe...

Responsible for the online Casino product, its customers and overall ROI.Own the monthly and quarterly Casino communication plan and ensure impeccable planning and end to end execution of campaigns (this includes campaign briefing, defining customer segments, brainstorming with copywriters and designers, signing off assets and marketing materials and reporting on and evaluating results)Manage mar...

Location Recruitment Agency / Vacancy in Johannesburg We have an amazing opportunity for a Call Centre Manager in Johannesburg We require a candidate with: 3-4 years' call centre experience Excel skills Report drafting skills Should you meet the requirements for this position, please email your CV to ******. You can also contact Paige on 031 350 4019 or alternatively you can visit our website Sho...

Description Our client in the Manufacturing industry is currently looking to employ a Call Centre Manager based in Elandsfontein, Gauteng. A wonderful career opportunity awaits you. Requirements: Degree or Diploma in Business Management or related field.5 Years' management experience in a Call Centre environment.Computer Literacy (MS Office Suite).Knowledge of SAP ERP System beneficial.Knowledge ...