Service Support Manager jobs

Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. We are recruiting for experienced Customer Service Team Leader - Night Shift to join our office ...

Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. We are recruiting for experienced Customer Service Team Leader - Night Shift to join our office ...

A heating solution specialist company is seeking for a Personal Assistant to act as right-hand man / woman / person to the Business Owner.The right person for the job should have quite strong analytical abilities, combined with very good Excel knowledge and financial acumen (profits, markups, product costing, etc)DUTIES & RESPONSIBILITIES, NOT LIMITED TO:ProcurementEmailing suppliers following ex...

We are looking to recruit a Service Centre Analyst to work within the IT department of Clicks Group Services. The role will be based at Clicks Head Office in Cape Town and will report to the Service Centre Supervisor/ Manager (IT). Job Purpose The purpose of the job will be to ensure the cost effective management of IT Incidents and service requests from end to end point of view and to provide dy...

The iKhokha brand is by essence brave, honest, cheeky, innovative and customer-centric. We believe every entrepreneur should be included and able to thrive in the South African economy. Our mission is to continue to build mobile centric tools that make commerce easier, cheaper and more accessible. So, what will you do? You will oversee and monitor call centre employees. Provide training and feedb...

We're Lula. We build innovative fintech products to help SMEs make cash flow. From instant access to funding to all-in-one business banking accounts and cutting-edge financial analysis tools, we're on it!Our purpose is to help SMEs manage their business better, faster, simpler, Lula, so they can spend more time doing what they love.Speaking of love, we're looking for Lulas who love to make a diff...

We're Lula. We build innovative fintech products to help SMEs make cash flow. From instant access to funding to all-in-one business banking accounts and cutting-edge financial analysis tools, we're on it! Our purpose is to help SMEs manage their business better, faster, simpler, Lula, so they can spend more time doing what they love. Speaking of love, we're looking for Lulas who love to make a di...

Office Manager / Support - Paardeneiland, Western CapeFull job descriptionA heating solution specialist company is seeking for a Personal Assistant to act as right-hand man / woman / person to the Business Owner.The right person for the job should have quite strong analytical abilities, combined with very good Excel knowledge and financial acumen (profits, markups, product costing, etc)DUTIES & R...

RedCat Recruitment is seeking a suitably qualified and experienced BUSINESS APPLICATIONS & PROCESS SUPPORT MANAGER for a well-established concern based along the outskirts of Pietermaritzburg, KwaZulu-Natal. REQUIREMENTS Grade 12. Degree in Information Systems or Computer Science. Project Management qualification. Azure certification. Valid Code 08 drivers license / own reliable vehicle. 5yrs pre...

ROLE PURPOSE The VIP Support Engineer (is the first point of contact for VIPs in request of support via Telephone/email or Automation. The VIP Support Engineer will proactively check the health status of VIP hardware, software and network environment, while providing the highest customer service. The engineer answers incoming calls, tracks all information on the Remedy system along with their exp...

We are looking for a Customer Support Manager, who will lead a dedicated group of support analysts to ensure seamless customer experiences. Your role involves overseeing day-to-day operations, fostering a collaborative environment, and implementing strategies to enhance customer satisfaction. As a key player in our organization, your leadership will contribute to the company's growth and success....

BDO helps a diverse range of clients with different needs. This is especially true of our Advisory Practice, which provides transaction, risk, wealth advisory, company secretarial, and HR services to clients navigating a range of challenges, changes, and opportunities. Our professionals are from a variety of multidisciplinary backgrounds, allowing us to deliver insightful, innovative solutions - ...

Are you passionate about health and beauty products and helping people look and feel good? Are you confident to control the operational activities at the point of sale to deliver service excellence? We have an exciting opportunity at a Clicks Store for a Service Advisor who will report to the Store Manager. Job Purpose: To ensure service excellence at the point of sale by ensuring fast and effici...

Are you passionate about health and beauty products and helping people look and feel good? Are you confident to control the operational activities at the point of sale to deliver service excellence? We have an exciting opportunity at a Clicks Store for a Service Advisor who will report to the Store Manager. Job Purpose: To ensure service excellence at the point of sale by ensuring fast and effici...

Our client, a leading software and solutions developing company, specifically catering to the hospitality sector, seeks to employ a Support Desk Manager to join this progressive and expanding professional team. Please note that this role is fully remote and the ideal candidate will reside in either Johannesburg or Cape Town, and be able to self-manage, collaborate online with the team and be effe...

Our client, a leading software and solutions developing company, specifically catering to the hospitality sector, seeks to employ a Support Desk Manager to join this progressive and expanding professional team. Please note that this role is fully remote and the ideal candidate will reside in either Johannesburg or Cape Town, and be able to self-manage, collaborate online with the team and be effe...

Business Segment: Business & Commercial Banking Location: ZA, GP, Johannesburg, Simmonds Street 5 Proactively drives all lifecycle activities relating to business IT services in the portfolio in consultation with the Product Owner, supported by Feature and Component teams and the Release Train Engineer. Formally defining the service (understanding all applications, systems, vendors etc. that form...

Our client, a leading software and solutions developing company, specifically catering to the hospitality sector, seeks to employ a Support Desk Manager to join this progressive and expanding professional team.Please note that this role is fully remote and the ideal candidate will reside in either Johannesburg or Cape Town, and be able to self-manage, collaborate online with the team and be effec...

Category & Shopper Manager FMCG (retail)Premium FMCG brand is hiring. Position PurposeThe vision for the Category & Shopper Marketing Team is to be a trusted team of Shopper & Category experts in confectionery that is central to providing strategic and short-term solutions to deliver Category growth, internally and externally. The Category team is living a category growth mindset, to grow faster ...

Technical Support Administrator Capital International Group is looking for a hardworking professional to join the team and provide high quality services to our clients and internal investment operational teams. Our Technical Support Department work collaboratively with our colleagues in all areas of the business to ensure our processes meet all relevant internal and international regulatory polic...

Job & Company Description:A continuously growing company within the Banking industry is looking for a Head Service Manager who can; but not limited to; develop support service management, develop new ITSM tool requirements and ensuring Capacity Management Plans and Capacity Monitoring are in place, and also ensure that operational recoverability and Disaster Recovery plans are in place and tested...

Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations.We help people grow their savings, protect what matters to them and invest for the future. We help...

Purpose of the Role: :A liaison between a customer and the relevant internal departments within the company efficiently to customer orders and queries in order to maintain high levels of customer satisfaction Position : Customer Sales Representative Roles & Responsibilities: Managing incoming calls and customer service enquiries Capture Customer orders and follow through from start to end to ensu...

Job & Company Description: A continuously growing company within the Banking industry is looking for a Head Service Manager who can; but not limited to; develop support service management, develop new ITSM tool requirements and ensuring Capacity Management Plans and Capacity Monitoring are in place, and also ensure that operational recoverability and Disaster Recovery plans are in place and teste...