service desk jobs in cape town western cape

IT Support Desk AnalystOur client, an International Managed Service Provider, is growing their existing team based in the Cape Town CBD. They are looking for experienced IT Service Desk Analysts. This is an exciting position where new employees can expand their careers in IT, including substantial training and certifications over the first year of employment. IMPORTANT: Candidate must reside in C...

As a Central Reservation Agent for our client, you will be responsible for managing the centralized booking system to efficiently handle reservations, inquiries, and customer service requests. You will serve as the primary point of contact for guests, travel agents, and internal stakeholders, ensuring a seamless reservation process and exceptional customer experience. DescriptionReservation Manag...

From 25,000 ZAR per month plus amazing monthly bonus where you can boost your salary!Unlock your potential:Are you a motivated and target-driven individual? Do you enjoy managing and driving teams to achieve KPIs?We have an exciting opportunity to join our team as a Bookings Team Leader, responsible for driving KPIs amongst a team of Bookings Consultants and Business Support Officers. In this rol...

REF10981P Receptionist / Front Desk Agent ( Saudi Citizen Only ) "Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possi...

ROLE PURPOSE A Service Desk Lv3 Engineer is responsible for remote support and ensuring the request is resolved within the agreed SLA as well as ensuring customer satisfaction. A Lv3 should also be highly skilled and equipped in resolving all escalated queries from L1 or L2 agents via the desk. It is also a key component for a Lv3 to handle, track until closure all high-level VIP user queries. In...

ROLE PURPOSE The Service desk Engineer L2 (is the first point of contact for Vodacomexio users and customers in request of support via Telephone/email or Automation. While providing the highest customer service, the engineer answers incoming calls, tracks all information on the Remedy system along with their expertise to resolve the customers request in a timely fashion. The engineer provides des...

Well known Inbound DMC is looking for a Destination and MICE Specialist to successfully quote profitable itineraries, manage and execute all meetings, incentives and events for existing as well as new clients. Sales Secure business and effectively cost products. Understand the market and margin control. Build up and maintain agent / supplier relationships. Source new products. Develop own sales s...

MSP Service Desk Technician - Cape TownFull job descriptionJob descriptionWho Are We?Libra Information Technologies is a full-service IT outsourcing firm and has been supporting small- to medium-sized businesses for the past 18 years. As an IT consulting firm based in Mississauga, Ontario, our in-house Canadian team delivers industry leading Managed IT Services, IT Support Services, IT Outsourcin...

Kibo Technical stands at the forefront of technological advancement, offering innovative solutions to businesses across various sectors. Committed to excellence, we are currently seeking a driven individual to join our esteemed IT Helpdesk team. If you're passionate about delivering exceptional customer service and technical support, this could be the perfect fit for you. First-Class Support: Pro...

REF10981P Receptionist / Front Desk Agent ( Saudi Citizen Only ) "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless poss...

Kibo Technical stands at the forefront of technological advancement, offering innovative solutions to businesses across various sectors. Committed to excellence, we are currently seeking a driven individual to join our esteemed IT Helpdesk team. If you're passionate about delivering exceptional customer service and technical support, this could be the perfect fit for you. First-Class Support: Pro...

Multidisciplinary role incorporating various tasks and duties related to Office Administration, Helpdesk (processing work orders on Forcelink) and Reception (receiving of clients guests, answering telephone calls for switchboard). PRIMARY DUTIESMaintain administrative servicesAssist with basic HR functions, liaising directly with HR department at Head OfficeHelp DeskControl and maintain stockInvo...

ROLE PURPOSEA Service Desk Lv3 Engineer is responsible for remote support and ensuring the request is resolved within the agreed SLA as well as ensuring customer satisfaction. A Lv3 should also be highly skilled and equipped in resolving all escalated queries from L1 or L2 agents via the desk. It is also a key component for a Lv3 to handle, track until closure all high-level VIP user queries. In ...

Our client, a leading software and solutions developing company, specifically catering to the hospitality sector, seeks to employ a qualified and experienced Programme/Project Manager to join this progressive and expanding professional team. Please note that this role is fully remote and the ideal candidate will reside in either Johannesburg or Cape Town, and be able to self-manage, collaborate o...

ROLE PURPOSE The Service desk Engineer L2 (is the first point of contact for Vodacomexio users and customers in request of support via Telephone/email or Automation. While providing the highest customer service, the engineer answers incoming calls, tracks all information on the Remedy system along with their expertise to resolve the customers request in a timely fashion. The engineer provides des...

ROLE PURPOSE A Service Desk Lv3 Engineer is responsible for remote support and ensuring the request is resolved within the agreed SLA as well as ensuring customer satisfaction. A Lv3 should also be highly skilled and equipped in resolving all escalated queries from L1 or L2 agents via the desk. It is also a key component for a Lv3 to handle, track until closure all high-level VIP user queries. In...

Our client, a leading software and solutions developing company, specifically catering to the hospitality, retail and tourism sector, seeks to employ a Junior Project Manager to join this progressive and expanding professional team. Please note that this role is fully remote, and the ideal candidate will reside in either Johannesburg or Cape Town, and be able to self-manage, collaborate online wi...

Our client, a leading software and solutions developing company, specifically catering to the hospitality sector, seeks to employ a qualified and experienced Programme/Project Manager to join this progressive and expanding professional team. Please note that this role is fully remote and the ideal candidate will reside in either Johannesburg or Cape Town, and be able to self-manage, collaborate o...

Large Hotel in Bantry Bay requires Receptionist to assist with Front Desk Operations on a day-to-day basis, ensuring guest satisfaction and a seamless arrival & departure process. Check-in of guests: ensuring that this integral step in the guest experience is smooth and adheres to the hotel standards. Check-out of guests: ensuring that we leave a lasting positive impression on guests and continue...

Requirements / Must Have:Minimum of 3 years' experience in contract management/service level agreements.Minimum experience should be at least 3 years in a facilities management environment.Relevant 3 to 4 year degree/NQF Level 5/6 in Business or Administration.5-6 years' experience in industry knowledge / Financial Services Environment Experience NeededCommunication - strong written and verbal.Ou...

Multidisciplinary role incorporating various tasks and duties related to Office Administration, Helpdesk (processing work orders on Forcelink) and Reception (receiving of clients guests, answering telephone calls for switchboard). PRIMARY DUTIES Maintain administrative servicesAssist with basic HR functions, liaising directly with HR department at Head OfficeHelp DeskControl and maintain stockInv...

Requirements / Must Have: Minimum of 3 years' experience in contract management/service level agreements. Minimum experience should be at least 3 years in a facilities management environment. Relevant 3 to 4 year degree/NQF Level 5/6 in Business or Administration. 5-6 years' experience in industry knowledge / Financial Services Environment Experience Needed Communication - strong written and verb...

Registered office address: 9 Appold Street, London, EC2A 2AP. Registered in England and Wales ICSG Ltd trading as Acacium Group Company registration number 7268397 Modern Slavery Act Gender Pay Gap Application Analyst Acacium Group Woodstock, Cape Town Permanent, Full Time Competitive Salary, plus excellent benefits, and bonus Unlock your potential: Are you an Application Analyst looking for a ne...

Job Number 24084497 Job Category Rooms & Guest Services Operations Location Protea Hotel Cape Town Waterfront Breakwater Lodge, Portswood Road, Cape Town, South Africa, South Africa VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build an exp...