service desk jobs in cape town western cape

We are looking for a competent Help desk technician for our Cape Town Office to provide fast and useful technical assistance on computer systems. The successful candidate will answer queries on basic technical issues and offer advice to solve them. The candidate must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. Must be cu...

ROLE PURPOSEThe Service desk Engineer L2 (is the first point of contact for Vodacomexio users and customers in request of support via Telephone/email or Automation.While providing the highest customer service, the engineer answers incoming calls, tracks all information on the Remedy system along with their expertise to resolve the customers request in a timely fashion.The engineer provides deskto...

ROLE PURPOSEA Service Desk Lv3 Engineer is responsible for remote support and ensuring the request is resolved within the agreed SLA as well as ensuring customer satisfaction. A Lv3 should also be highly skilled and equipped in resolving all escalated queries from L1 or L2 agents via the desk. It is also a key component for a Lv3 to handle, track until closure all high-level VIP user queries. In ...

MSP Service Desk Technician - Cape TownFull job descriptionJob descriptionWho Are We?Libra Information Technologies is a full-service IT outsourcing firm and has been supporting small- to medium-sized businesses for the past 18 years. As an IT consulting firm based in Mississauga, Ontario, our in-house Canadian team delivers industry leading Managed IT Services, IT Support Services, IT Outsourcin...

Kibo Technical stands at the forefront of technological advancement, offering innovative solutions to businesses across various sectors. Committed to excellence, we are currently seeking a driven individual to join our esteemed IT Helpdesk team. If you're passionate about delivering exceptional customer service and technical support, this could be the perfect fit for you. First-Class Support: Pro...

Kibo Technical stands at the forefront of technological advancement, offering innovative solutions to businesses across various sectors. Committed to excellence, we are currently seeking a driven individual to join our esteemed IT Helpdesk team. If you're passionate about delivering exceptional customer service and technical support, this could be the perfect fit for you. First-Class Support: Pro...

REF10981P Receptionist / Front Desk Agent ( Saudi Citizen Only ) "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless poss...

ROLE PURPOSE A Service Desk Lv3 Engineer is responsible for remote support and ensuring the request is resolved within the agreed SLA as well as ensuring customer satisfaction. A Lv3 should also be highly skilled and equipped in resolving all escalated queries from L1 or L2 agents via the desk. It is also a key component for a Lv3 to handle, track until closure all high-level VIP user queries. In...

ROLE PURPOSE The Service desk Engineer L2 (is the first point of contact for Vodacomexio users and customers in request of support via Telephone/email or Automation. While providing the highest customer service, the engineer answers incoming calls, tracks all information on the Remedy system along with their expertise to resolve the customers request in a timely fashion. The engineer provides des...

Multidisciplinary role incorporating various tasks and duties related to Office Administration, Helpdesk (processing work orders on Forcelink) and Reception (receiving of clients guests, answering telephone calls for switchboard). PRIMARY DUTIESMaintain administrative servicesAssist with basic HR functions, liaising directly with HR department at Head OfficeHelp DeskControl and maintain stockInvo...

Multidisciplinary role incorporating various tasks and duties related to Office Administration, Helpdesk (processing work orders on Forcelink) and Reception (receiving of clients guests, answering telephone calls for switchboard). PRIMARY DUTIES Maintain administrative servicesAssist with basic HR functions, liaising directly with HR department at Head OfficeHelp DeskControl and maintain stockInv...

ROLE PURPOSEA Service Desk Lv3 Engineer is responsible for remote support and ensuring the request is resolved within the agreed SLA as well as ensuring customer satisfaction. A Lv3 should also be highly skilled and equipped in resolving all escalated queries from L1 or L2 agents via the desk. It is also a key component for a Lv3 to handle, track until closure all high-level VIP user queries. In ...

ROLE PURPOSE The Service desk Engineer L2 (is the first point of contact for Vodacomexio users and customers in request of support via Telephone/email or Automation. While providing the highest customer service, the engineer answers incoming calls, tracks all information on the Remedy system along with their expertise to resolve the customers request in a timely fashion. The engineer provides des...

ROLE PURPOSE A Service Desk Lv3 Engineer is responsible for remote support and ensuring the request is resolved within the agreed SLA as well as ensuring customer satisfaction. A Lv3 should also be highly skilled and equipped in resolving all escalated queries from L1 or L2 agents via the desk. It is also a key component for a Lv3 to handle, track until closure all high-level VIP user queries. In...

We are looking for a competent Help desk technician for our Cape Town Office to provide fast and useful technical assistance on computer systems. The successful candidate will answer queries on basic technical issues and offer advice to solve them. The candidate must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. Must be cu...

The team is growing, and we are hiring another Field Service Engineer for our client in Southern Suburbs, Cape Town. If you have experience within the ICT Industry providing support assistance with hardware and software, then give me a call to discuss This role offers the flexibility of a hybrid set up, making it an ideal opportunity for someone in the ICT industry looking for work-life balance. ...

POSITION SUMMARY Our jobs aren t just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational ne...

JOB SUMMARY Responsible for soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Reservations Sales staff. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Responsible for driving customer loyalty by delivering service excellence throughout each custo...

Job Number 24059836 Job Category Reservations Location AC Hotel Cape Town Waterfront, Dockrail Road Foreshore, Cape Town, The Western Cape, South Africa VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Responsible for soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Reser...

Job Number 24059836Job Category ReservationsLocation AC Hotel Cape Town Waterfront, Dockrail Road Foreshore, Cape Town, The Western Cape, South Africa VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Management JOB SUMMARY Responsible for soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Reservation...

Service Desk Engineer - 2nd Line - Cape TownFull job descriptionAbout Us:We are the tech company with people at heart.At Advania, we believe in empowering people to create sustainable value through the clever use of technology. As one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365, and Microsoft 365, we have a proven track record of success in delivering ...

Currently seeking a Hire Desk Controller for a leading Heavy Lifting company based in Cape Town. Sales and Client Liaison. Capture of data on the Hire and Workshop modules of the NAV System. Assist Branch Manager with administration related to cranes on hire. General Administration. KPA: Sales and Client Liaison Tasks within KPA: Field queries from clients related to the hire of cranes. (Candidat...

IT Operations Manager/Service Desk Manager - Cape TownFull job descriptionIT Operations Manager/Service Desk ManagerCape Town, Remote R43 000- R50 000pmUK based MSP (managed service provider) that is passionate about its people and doing good in the community and genuinely reducing their environmental impact seeks a like-minded, client-centric IT Operations Manager/Service Desk Managerto manage t...

Our IT department currently seeks a reliable, flexible and responsible individual to field all calls to our IT Service Desk. The successful candidate will be a quick and logical thinker who is able to converse eloquently and professionally. A strong interest in Information Technology is critical. Responsibilities: Field and Prioritize Calls: Receive, log, and prioritize incoming calls from users ...