helpdesk first line support jobs

WHO WE ARE Hungry Lion is a leading fast-food chain dedicated to providing high-quality meals and excellent customer service to our customers. As part of our commitment to continuous growth and expansion, we are rapidly expanding our presence and aim to operate over 600 stores within the next two years. ROLE OVERVIEW Hungry Lion is seeking an experienced IT Helpdesk/Service Desk Manager to lead t...

Network Engineer - Cape TownJob SummaryNetwork Engineer IT - SupportCape Town - Western CapeENVIRONMENT:A dynamic provider of IT Connectivity Solutions seeks an ambitious and technically skilled Network Engineer to join its team where you will be expected to travel to clients and provide exceptional support. Your role will also entail managing Data, VoIP & CCTV IP network, and routing protocols: ...

DESCRIPTION OF DUTIES: Providing first-level and second-level support. IT Infrastructure and Security Oversight: Focus on maintaining and enhancing the organization's IT infrastructure and security protocols. Ensure all systems are robust, secure, and aligned with the latest industry standards. Technical Support: Provide expert-level technical assistance for complex issues that go beyond standard...

An exciting opportunity if you enjoy working for a busy large organisation adding value to the already successful IT Department. You will assist the IT Manager with IT Infrastructure and Security Oversight, Advanced Technical Support, and helpdesk Ticket Support. Great opportunity if you are serious about your career. Requirements: Diploma/Degree in Computer Science - or 3 years tertiary qualific...

IT Helpdesk - Hillcrest, KZNGrowing IT consultancy requires a helpdesk agent to join the team. Must be able to take instructions, follow procedure, meet deadlines and work as part of a team and individually.Education:Matric non-negotiableIT-related diploma or degree highly advantageousMicrosoft / Cisco / MikroTik certificates highly advantageousExperience Required:At least 3 years in a helpdesk /...

Desktop Engineer Permanent Cape Town A medium sized prestigious financial services company is looking for a skilled Desktop Engineer for their IT team based in Cape Town. You will form part of a close-knit team who will support all the professional employees with all matters related to the business IT infrastructure. This is a great opportunity for someone who is MCSE and A certified with prefera...

We are looking for a First Line Support Technician to join our team. The suitable candidate to fill this role will be required to provide technical support services to customer on any of our solutions (VSAT, FTTB, Wireless, SD WAN, LTE, etc). Logging Support Calls on Manage Engine Service Desk (our ticketing system). Assisting Customers with First Line Support Issues on VSAT, Fibre, LTE, Wireless...

We are looking for a First Line Support Technician to join our team. The suitable candidate to fill this role will be required to provide technical support services to customer on any of our solutions (VSAT, FTTB, Wireless, SD WAN, LTE, etc). Logging Support Calls on Manage Engine Service Desk (our ticketing system). Assisting Customers with First Line Support Issues on VSAT, Fibre, LTE, Wireless...

Associate Engineer (Hybrid) - JhbTransUnion's Job Applicant Privacy NoticeWhat We'll Bring:What we ll bring:At TransUnion, a leader in the information services industry, we've made a habit of impacting our clients through creative solutions as we leverage our collaborative approach across this global firm. Our commitment to technology is second to none. We constantly encourage new ideas and new t...

ENVIRONMENT: An esteemed distributor of orthopedic, spinal, surgical, vascular, urology, and cardiology products is currently in search of a skilled Systems Administrator to join their team at their Johannesburg premises. As the Systems Administrator, your main responsibility will be to support the IT Manager in the administration and maintenance of the company s IT infrastructure. Your focus wil...

ENVIRONMENT: A dynamic provider of IT Connectivity Solutions seeks an ambitious and technically skilled Network Engineer to join its team where you will be expected to travel to clients and provide exceptional support. Your role will also entail managing Data, VoIP & CCTV IP network, and routing protocols: EIGRP, OSPF and BGP. You will also ensure virus infection on IT site is minimized and provi...

Responsibilities : Coordinate the customer service team, with the aim of resolving queries efficiently and effectively. Compile monthly customer experience management reports and provide management with a visual representation of the customer service team s performance. Drive and motivate the customer service team to achieve targets and KPIs. Enhance current customer service processes to improve ...