Customer Success Manager jobs

Electrum is an exciting B2B tech company. We partner with some of South Africa's biggest household names, enabling them to open up their customers' access to payments and digital goods and services. We love that the projects we work on touch the lives of millions of South Africans every day, making a real difference. We hire the best of the best and we offer great opportunities for both personal ...

Join our global Revtech company, Offernet, as a Customer Success Manager and become the key link between clients and our internal team. Your role will involve understanding client needs, developing and facilitate the effective implementation of digital strategies, and leveraging our Marketing Technology to drive successful campaigns, improving your clients Return on Ad Spend and Return on Investm...

The Customer Success Manager is responsible for building effective relationships with current customers and for maximising the customer lifetime value within the project life-cycle. This will be accomplished by delivering a great customer experience and maximising the use of Odoo, as well as delivering outcomes, results and value that exceed customer expectations. The CSM is responsible for manag...

Electrum is an exciting B2B tech company. We partner with some of South Africa's biggest household names, enabling them to open up their customers' access to payments and digital goods and services. We love that the projects we work on touch the lives of millions of South Africans every day, making a real difference.We hire the best of the best and we offer great opportunities for both personal g...

NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-t...

Company DescriptionNIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics...

Our client based in Cape Town is seeking to employ a Success Manager which will be responsible for managing and maintaining new and existing client relationships, loyalty, driving growth, to ensure customer satisfaction and maximize the clients' revenue retention by upselling, cross-selling, fostering long-term customer relationships and optimizing value.This position requires a persuasive, proac...

At 2U, we are all in on purpose. We are motivated by our mission to eliminate the back row in education and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX, the world's leading online learning platform, 2U powers more than 4,000 online higher education offerings from free courses to full degrees. Together with more than 230 colleges,...

As the Customer Success Manager, your role is pivotal in ensuring exceptional service for our clients by bridging the gap between them and our Technical Team. Your primary objective is to understand our clients' business needs, tailor our services accordingly, and act as an advocate to ensure retention through excellent service delivery. By ensuring a seamles s integrat ion of our services into o...

Join Jem as our Customer Success Manager. One of Jem's core principles is 'Customer Obsession'. One of the reasons our customers stay with Jem is our support teams. Customer Success Managers build and manage these relationships through proactively creating the best possible customer experience. We're looking for a dynamic, self-driven individual who will serve as the primary enabler for our clien...

BPS - Customer Experience Manager Work With The BestAt Merchants our vision is to create meaningful and sustainable futures for our people, by driving a culture of continuous learning through the many skills and development programmes we offer, which are designed to develop talent and fulfil potential.If you were born to deliver exceptional service, apply to join our professional team and be read...

Diligent Boards - Customer Success Manager Job Title and Overview The Customer Success Manager manages a portfolio of accounts and guarantees an exceptional customer experience, revenue retention and referrals across Africa. Being the primary liaison for customer relationships for the Diligent Boards product, the CSM will engage in proactive account management tasks and work closely with other te...

Join Jem as our Customer Success Manager. One of Jem s core principles is Customer Obsession . One of the reasons our customers stay with Jem is our support teams. Customer Success Managers build and manage these relationships through proactively creating the best possible customer experience. We re looking for a dynamic, self-driven individual who will serve as the primary enabler for our client...

RPO Recruitment is currently working with a reputable company in the tourism industry, who is seeking a Customer Account Manager to join their team. In this role, you will be responsible for maintaining and growing relationships with the company's key accounts in the tourism sector.You will work closely with these accounts to understand their needs and provide them with unparalleled customer serv...

The aim of the role is to retain and grow business by owning sales, support and service relationships for nominated customer accounts. The CRM will act as a "conduit" to key touch points in the business and provide long term robust solutions for customers, which enhance and deliver partnerships for growth. Requirements Provide leading edge "Proactive" & "Reactive" contact strategies that are cust...

The aim of the role is to retain and grow business by owning sales, support and service relationships for nominated customer accounts. The CRM will act as a "conduit" to key touch points in the business and provide long term robust solutions for customers, which enhance and deliver partnerships for growth.Requirements Provide leading edge "Proactive" & "Reactive" contact strategies that are custo...

We are looking for a Customer Engagement Coordinator to join the team. Duties & ResponsibilitiesSuccessful Client Programme Setup and Administration on platform Accurate and timely setup of all client programmes on the adumo Engage platform, in line with the client requirements (Programme Setup) Works with Product Specialist to administer and maintain client programmes to ensure programme and cli...

The aim of the role is to retain and grow business by owning sales, support and service relationships for nominated customer accounts. The KACRM will act as a "conduit" to key touch points in the business and provide long term robust solutions for customers, which enhance and deliver partnerships for growth. Requirements Central point of contact to a KA Customer Sector, support the KAMs with reta...

The aim of the role is to retain and grow business by owning sales, support and service relationships for nominated customer accounts. The KACRM will act as a "conduit" to key touch points in the business and provide long term robust solutions for customers, which enhance and deliver partnerships for growth.Requirements: Central point of contact to a KA Customer Sector, support the KAMs with reta...

The aim of the role is to retain and grow business by owning sales, support and service relationships for nominated customer accounts. The KACRM will act as a "conduit" to key touch points in the business and provide long term robust solutions for customers, which enhance and deliver partnerships for growth.Requirements Central point of contact to a KA Customer Sector, support the KAMs with retai...

About the role:You will be responsible for helping our existing customers in the English market to leverage the full power of RoomRaccoon by upselling a range of upgrades. These upgrades range from our own premium services including automated customer upselling and entry-level revenue management to integrations with an extensive marketplace of connectivity partners covering accounting automation,...

Black Swan Data is a leading provider of data, software and consulting services for the consumer goods industry. Our technology uses AI and social data to power the insight and innovation capabilities of brands like PepsiCo, Kraft Heinz and Heineken.We are a values-driven company that is committed to our people's wellbeing and growth. We believe that our people are our greatest asset, and we want...

As the Customer Success Manager, your role is pivotal in ensuring exceptional service for our clients by bridging the gap between them and our Technical Team.Your primary objective is to understand our clients' business needs, tailor our services accordingly, and act as an advocate to ensure retention through excellent service delivery.By ensuring a seamless integration of our services into our c...

About the role: You will be responsible for helping our existing customers in the English market to leverage the full power of RoomRaccoon by upselling a range of upgrades. These upgrades range from our own premium services including automated customer upselling and entry-level revenue management to integrations with an extensive marketplace of connectivity partners covering accounting automation...