Customer service desk jobs

iOCO Infrastructure Services: Where Challengers and Innovators Thrive. We are currently hiring for the position of Service Desk Agent I to join our IT support team. As a Service Desk Agent I, you will be the first point of contact for technical issues, providing essential support to end-users. If you have excellent problem-solving skills, a customer-centric approach, and a passion for IT support,...

We are seeking a skilled and customer-focused Global Service Desk Technician to join our dynamic IT support team. As a Global Service Desk Technician, you will play a crucial role in providing efficient and timely technical assistance to our global user base. This position requires a blend of technical expertise, strong communication skills, and a commitment to delivering exceptional customer ser...

Job Purpose/ Job Summary: Apply cost effectiveness principles in everyday delivery to contribute to achievement of departmental financial targets. Ensure system related queries are resolved timeously and accurately to meet JSE Service Level Agreement Business Objectives through prioritising of logged calls on Service Now system. Financial /Business Objectives Apply cost effectiveness principles i...

We are looking for a skilled and customer-focused Service Desk Engineer to join our IT team. The Service Desk Engineer will be responsible for providing technical support and assistance to end-users, resolving IT issues, and ensuring the smooth functioning of IT systems and services. The ideal candidate will have excellent communication skills, strong technical expertise, and a passion for delive...

Our IT department currently seeks a reliable, flexible and responsible individual to field all calls to our IT Service Desk. The successful candidate will be a quick and logical thinker who is able to converse eloquently and professionally. A strong interest in Information Technology is critical. Responsibilities: Field and Prioritize Calls: Receive, log, and prioritize incoming calls from users ...

Job Purpose/ Job Summary: Apply cost effectiveness principles in everyday delivery to contribute to achievement of departmental financial targets. Ensure system related queries are resolved timeously and accurately to meet JSE Service Level Agreement Business Objectives through prioritising of logged calls on Service Now system. Financial /Business Objectives Apply cost effectiveness principles i...

Job Description We are seeking a skilled and customer-focused Global Service Desk Technician to join our dynamic IT support team. As a Global Service Desk Technician, you will play a crucial role in providing efficient and timely technical assistance to our global user base. This position requires a blend of technical expertise, strong communication skills, and a commitment to delivering exceptio...

Key Performance AreasCustomer Service- Receive calls from senior customer engineer/ help desk.- Verify/ identify problems with help desk.- Contact users to get clarity on problems and trouble shoot.- Provide telephonic support to users if possible.- Provide physical assistance to users if necessary.- Escalate problems to senior customer engineer if necessary.- Provide temporary PCs to users when ...

Reference: JHB002501-TR-1 We are recruiting for an IT Customer Engineer. Key Performance Areas Customer Service - Receive calls from senior customer engineer/ help desk. - Verify/ identify problems with help desk. - Contact users to get clarity on problems and trouble shoot. - Provide telephonic support to users if possible. - Provide physical assistance to users if necessary. - Escalate problems...

Key Performance Areas Customer Service - Receive calls from senior customer engineer/ help desk. - Verify/ identify problems with help desk. - Contact users to get clarity on problems and trouble shoot. - Provide telephonic support to users if possible. - Provide physical assistance to users if necessary. - Escalate problems to senior customer engineer if necessary. - Provide temporary PCs to use...

Key Performance AreasCustomer Service- Receive calls from senior customer engineer/ help desk.- Verify/ identify problems with help desk.- Contact users to get clarity on problems and trouble shoot.- Provide telephonic support to users if possible.- Provide physical assistance to users if necessary.- Escalate problems to senior customer engineer if necessary.- Provide temporary PCs to users when ...

iOCO Infrastructure Services Invites You to Explore Possibilities. We are looking to hire 5 Service Desk Agents I to join our team. As a Service Desk Agent, you'll play a pivotal role in ensuring the smooth operation of IT systems by delivering timely and effective technical support to users while continuously striving to improve service quality and efficiency. What youâ€ll do: Process Accountabl...

iOCO Infrastructure Services Invites You to Explore Possibilities.We are looking to hire 5 Service Desk Agents I to join our team. As a Service Desk Agent, you'll play a pivotal role in ensuring the smooth operation of IT systems by delivering timely and effective technical support to users while continuously striving to improve service quality and efficiency. What you'll do:ProcessAccountable fo...

iOCO Infrastructure Services Invites You to Explore Possibilities.We are looking to hire5Service Desk Agents Ito join our team. As a Service Desk Agent, you'llplay a pivotal role in ensuring the smooth operation of IT systems by delivering timely and effective technical support to users while continuously striving to improve service quality and efficiency. What you'll do:ProcessAccountable for ow...

We're on the lookout for a Dutch Customer Service Consultant who will take care of our customer base in the Benelux region (Belgium, Netherlands and Luxenberg).This is arguably one of the most important functions in our business! Your role will revolve around our product, providing exceptional customer service daily.This role is seen as a high growth area in our business allowing you to fully gra...

Reference: JHB002501-TR-1 We are recruiting for an IT Customer Engineer. Key Performance Areas Customer Service - Receive calls from senior customer engineer/ help desk. - Verify/ identify problems with help desk. - Contact users to get clarity on problems and trouble shoot. - Provide telephonic support to users if possible. - Provide physical assistance to users if necessary. - Escalate problems...

Job title: Front Desk HostessCompany: Time PersonnelJob description: REQUIREMENTS Matric, Relevant qualifications advantageous 1-2 years experience in a similar role Computer Literate with good typing skills Very well spoken, bilingual in English & Afrikaans Must be exceptionally well groomed and pres Expected salary:Location: Cape Town, Western CapeJob date: Wed, 02 Aug 2023 07:59:53 GMTApply fo...

Responsibilities Welcome, assist and direct guests correctly in a friendly and polite way Provide high quality customer service at all times Check the guests in / out, take payments Manage telephones, emails and reservations in a prompt and professional manner Ensure that all correspondence are recorded and filed accurately Ensure that all bookings are guaranteed and no show charges / late cancel...

iOCO Infrastructure Services Invites You to Explore Possibilities. We are looking to hire 5 Service Desk Agents I to join our team. As a Service Desk Agent, you'll play a pivotal role in ensuring the smooth operation of IT systems by delivering timely and effective technical support to users while continuously striving to improve service quality and efficiency.  What you†ll do: Process Account...

IT Service Desk Co-Ordinator - Cape TownFull job descriptionJob DescriptionJoin South Africa s leading fashion retailer and become part of a winning team. If fashion retail excites you, along with a fast-paced and innovative environment, then this position may well be for you. With over 700 stores, renowned aspirational brands and world-class systems we are regarded as front-runners in this highl...

Key Performance Area - Ensure IT Services are Accessible to Internal and External Company Customers - Attend IT incidents and requests. - Configure new equipment. - Adopt a proactive approach to prevent problems from arising. - Ensure compliance to OHS when setting up. Provide Desktop Support - Provide software and hardware configuration according to business requirements. - Conduct troubleshooti...

Key Performance Area- Ensure IT Services are Accessible to Internal and External Company Customers- Attend IT incidents and requests.- Configure new equipment.- Adopt a proactive approach to prevent problems from arising.- Ensure compliance to OHS when setting up.Provide Desktop Support- Provide software and hardware configuration according to business requirements.- Conduct troubleshooting, main...

Reference: JHB002502-TR-1 We are recruiting for an IT Associate Customer Engineer. Key Performance Area - Ensure IT Services are Accessible to Internal and External Company Customers - Attend IT incidents and requests. - Configure new equipment. - Adopt a proactive approach to prevent problems from arising. - Ensure compliance to OHS when setting up. Provide Desktop Support - Provide software and...

We're are URGENTLY seeking Information Desk Cashier. - Temporary position - Vincent Park ( East London) ONLY applicants that are currently living in Vincent ,Selborne, Nahoon, Amalinda and Central East London will be considered at this stage!!! Deal effectively with customer queries and complaints Communicate personally and telephonically with a diverse group of shoppers and clients Provide feedb...