ENVIRONMENT: JOIN the Joburg division of a dynamic provider of cutting-edge ISP seeking highly professional individuals with strong customer service skills to fill the role of Jnr-Snr Call Centre Support. Your core role will entail providing support for fibre to the home including Omni-channel Support via WhatsApp, email and other mediums. Candidates must be able to thrive in a pressured environm...
Technical Services ManagerDepartment: Support Employment Type: Full Time Location: Cape Town Reporting To: Head of SA Managed Services and Support DescriptionSabio is a Global company and the leading independent UK Contact Centre solution supplier. We work with leading brands and partners across the globe, helping them to build high quality, secure, robust platforms and solutions. Sabio provides ...
Technical Services ManagerDepartment: SupportEmployment Type: Full TimeLocation: Cape TownReporting To: Head of SA Managed Services and SupportDescriptionSabio is a Global company and the leading independent UK Contact Centre solution supplier. We work with leading brands and partners across the globe, helping them to build high quality, secure, robust platforms and solutions. Sabio provides expe...
Service Calls Log incoming service calls with all required information (date, time, customer name, contact name, telephone number, address, machine serial and model number, etc.)Verify if machine logged is on SLA.Ensure that calls being dispatched are made in a manner where our 4-hour response time is enforced.Ensure your technicians are following the Schedules for the next dayEnsure that JHB car...
Service CallsLog incoming service calls with all required information (date, time, customer name, contact name, telephone number, address, machine serial and model number, etc.)Verify if machine logged is on SLA.Ensure that calls being dispatched are made in a manner where our 4-hour response time is enforced.Ensure your technicians are following the Schedules for the next dayEnsure that JHB carr...
This role is crucial for maintaining our high standards of technical support and customer service. Respond to incoming calls and emails from clients regarding technical issues and authorization requests Provide expert advice and support on mechanical and technical matters related to fleet vehicles Review and authorize repair and maintenance work based on technical assessments Maintain accurate re...
Description To provide a positive customer experience by being helpful and sensitive to customer needs and aspirations.Offering value adding solutions within a dynamic environment, whilst adhering to policy and process.Continuously identifying new business opportunities.Actively grow the merchant base by targeting quality, profitable business as well as cross selling.Enter all Qualified leads int...
Description To provide a positive customer experience by being helpful and sensitive to customer needs and aspirations.Offering value adding solutions within a dynamic environment, whilst adhering to policy and process.Continuously identifying new business opportunities.Actively grow the merchant base by targeting quality, profitable business as well as cross selling.Enter all Qualified leads int...
Service Calls Log incoming service calls with all required information (date, time, customer name, contact name, telephone number, address, machine serial and model number, etc.) Verify if machine logged is on SLA. Ensure that calls being dispatched are made in a manner where our 4-hour response time is enforced. Ensure your technicians are following the Schedules for the next day Ensure that JHB...
Join Exhilarate's Dynamic Team in Amanzimtoti, Durban! Are you ready to supercharge your career? At Exhilarate, we specialize in selling top-tier lifestyle products and we're looking for passionate individuals to join our vibrant call centre team! Step into a world of opportunity with Exhilarate! We're on the lookout for enthusiastic and driven individuals who are ready to take their careers to n...
Primary RoleThe key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general contract & transactional inquiries.MUST SPEAK ENGLISH AND ANOTHER AFRICAN LANGUAGE ...
Join Exhilarate''s Dynamic Team in Amanzimtoti, Durban! Step into a world of opportunity with Exhilarate! We''re on the lookout for enthusiastic and driven individuals who are ready to take their careers to new heights. Located in beautiful Amanzimtoti, Durban, our call centre is buzzing with energy and excitement. Duties & Responsibilities - Engage with customers to promote and sell lifestyle pr...
Join Exhilarate's Dynamic Team in Amanzimtoti, Durban! Are you ready to supercharge your career? At Exhilarate, we specialize in selling top-tier lifestyle products and we're looking for passionate individuals to join our vibrant call centre team! Step into a world of opportunity with Exhilarate! We're on the lookout for enthusiastic and driven individuals who are ready to take their careers to n...
GERMAN CUSTOMER SERVICE & SALES REPRESENTATIVES WORK FROM HOME! Starting date: ASAPBrief CSSR Job description Work for a prestigious airline brand on various work streams Assistance to passengers with pre & post flight departure travel-related queries in customer relations department in German & English languages Work on airline reservations systems & handle voice calls in English & German may in...
GERMAN CUSTOMER SERVICE & SALES REPRESENTATIVES WORK FROM HOME! Starting date: ASAP Brief CSSR Job description Work for a prestigious airline brand on various work streams Assistance to passengers with pre & post flight departure travel-related queries in customer relations department in German & English languages Work on airline reservations systems & handle voice calls in English & German may i...
DataFin was established in 1999. We pride ourselves on the fact that we have established relationships with industry leaders and a vast majority of our business is repeat business. ENVIRONMENT: JOIN the Joburg division of a dynamic provider of cutting-edge ISP seeking highly professional individuals with strong customer service skills to fill the role of Jnr-Snr Call Centre Support. Your core rol...
Join Exhilarate's Dynamic Team in Amanzimtoti, Durban! Are you ready to supercharge your career? At Exhilarate, we specialize in selling top-tier lifestyle products and we're looking for passionate individuals to join our vibrant call centre team! Step into a world of opportunity with Exhilarate! We're on the lookout for enthusiastic and driven individuals who are ready to take their careers to n...
Looking for Exceptional Customer Service? Our Call Center Agents Deliver Excellence! Are you in need of unparalleled customer support that leaves a lasting impression? Look no further! Our team of dedicated call center agents is here to exceed your expectations and provide top-notch assistance with every interaction. Why Choose Us? Expertise: Our agents are highly trained professionals with exten...
Hi, I'm Amy Fetchko, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background. As Manager, Customer Operations you will oversee the build out of a newly developed Customer Operations team accountable to provide technical support to customers leveraging CSGs CX products. You have a passion for delivering extraordinary customer experiences and leadi...
Job Description Are you ready to lead and shape the future of customer service in the iGaming industry?Join a leading iGaming company in Johannesburg as the Head of Customer Service , where you'll drive excellence, innovation, and customer-centric strategies.You will play a crucial role in ensuring customer satisfaction and enhancing the overall user experience.If you're a dynamic and strategic l...
Logistics Sales Representative Pretoria National Market leader in Truck rental and logistics is seeking to employ an external Sales Representative at their Pretoria Branch Main focus will be new business development and Cold calling, retain and grow existing business. Achieve Sales Targets. Structured weekly call planner and call reporting detailing progress with new business development. Retain ...
The Call Centre Agent is responsible to answer all inbound calls and attend to all walk-in visitors, identify the caller / visitor, respond to the enquiry / request either verbally or in writing and process and accurately record all information received within the set service level agreements. The Call Centre Agent is responsible to return voice messages and abandoned calls and contact members to...
playTSOGO is the Online Betting and Gaming addition to the Tsogo Sun family. We have a very exciting opportunity for experienced customer service professionals. Your success in the role is important to us and as such we will provide the appropriate training to get you started in the Call Centre. If you feel you have what it takes to be a part of our team, then send in your application to us. Our ...
About Quantanite:Quantanite is a dynamic force in the business process outsourcing (BPO) and customer experience (CX) sector, recognized globally for our innovative solutions and client-centric service.With a dedicated team of professionals across four continents, we are committed to excellence in delivering transformative outcomes for our clients.Position Available:Team Leader Your Role at Quant...