Customer Service Advisor Salary Minimum 7500 per Month Plus Medical & Pension. Location Waterfront Cape Town. Working Pattern 40 Hours per week between Monday to Sunday (you would need to be fully flexible between these days) Hours will differ dependant on campaign opening times Contract Type Permanent Your working life is how you spend a large proportion of your time. Why not spend it realising ...
Job Details:Title: Client Service ConsultantLocation: Pretoria, GautengPermanent: YesFull time: YesIndustry: Insurance Salary / CTC: R 18 000Reports to: Call Centre ManagerJob Description:The overall purpose of the Client Service Consultant is to provide exceptional customer service by ensuring all interactions with clients (making and taking calls, e-mails, faxes) are underpinned by Our Client s...
Job Family SALES AND SERVICES Career Stream CALL CENTRE (Service) Leadership Pipeline Manage Self: Technical Job Purpose To provide professional and efficient call services in order to optimise client experience for Nedbank clients and ensure continued relationships are created and maintained. Job Responsibilities Adhere to the daily schedule to ensure that targets are met by following the work p...
The position requires an experienced and suitably qualified Service and Support Agent who is accountable, well spoken, and client service driven.Support the Financial Advisors and provide them with detailed information regarding their clients portfoliosManaging the support Centre, in terms of monitoring inbound calls from participants with regards to Itransact platformAssist the Financial Advisor...
Work for a prestigious airline brand on various work streams Assistance to passengers with pre & post flight departure travel-related queries in customer relations department in Greek & English languages Work on airline reservations systems & handle outbound voice calls, written correspondence & other multimedia channels daily. Fully paid product and systems training provided. Daily interactions ...
Hyde Park, Gauteng. Fast- growing company within the Telecommunications industry seeks Customer Care Supervisor with strong leadership and coaching capabilities, and previous relevant experience in managing a team. The Customer Care Supervisor will be responsible for monitoring, managing, and upskilling the Customer Care Consultants, ensuring quality assurance standards, and actioning higher-leve...
Location: Cape Town | Job-ID: 208028 | Contract type: Permanent | Business Unit: Field & Lifecycle Services Description: Role Purpose: Roles at this level will contribute to the design and implementation of solutions. Accountabilities Requirements Gather information through relevant business systems/tools to ensure that relevant data is recorded for reporting purposes. Provide good customer servi...
The overall purpose of the Client Service Consultant is to provide exceptional customer service by ensuring all interactions with clients (making and taking calls, e-mails, faxes) are underpinned by the company's Client Service excellence ethos and are focused on resolving their issues, protecting their dreams, and servicing all their relevant needs efficiently and professionally. Duties: Provide...
Business unit, Department, Reporting Business Unit Operate Department Digital Workplace Management (DWM) Job grade OP1 Core Description To provide technical assistance and maintenance of computer systems, logistical support, audio visual equipment s etc. Provide service activities on company systems, including installation, discontinuance, relocation, diagnosis, emergency repair etc. while minimi...
Customer Care Supervisor4-- - 4--PermanentDURAdmin, Office & SupportGauteng, JHB - CentralR - R ( Provident Fund benefit)Hyde Park, Gauteng. Fast- growing company within the Telecommunications industry seeks Customer Care Supervisor with strong leadership and coaching capabilities, and previous relevant experience in managing a team.The Customer Care Supervisor will be responsible for monitoring,...
New - Emergency Call Advisor (Annualised) in GlasgowIf you are the sort of person who can remain calm in a crisis and use your communications skills to effectively manage the situation, we would love to hear from you!Bield Response 24 have a fantastic opportunity for a new Emergency Call Advisor to join our alarm receiving centre, answering incoming alarm and voice calls, understanding the reason...
GREEK CUSTOMER SERVICE & SALES REPRESENTATIVE WORK FROM HOME! Brief CSSR Job description Work for a prestigious airline brand on various work streams Assistance to passengers with pre & post flight departure travel-related queries in customer relations department in Greek & English languages Work on airline reservations systems & handle outbound voice calls, written correspondence & other multime...
To continuously improve the processes and operations that allow the Client Services teams to deliver MTN Business solutions and products to clients in line with the target costs, KPIs and defined SLAs This role will also be responsible for continuously improving the cost-to-serve and cost-to-assure though demand analysis, vendor performance analysis and process optimization. The role will be resp...
The Opportunity to join our Team and make a difference The overall purpose of the Team Leader, Client Service Centre is to provide comprehensive operational and administrative support functions within the Client Service Centre. The role also assists with the orientation of new staff; provides supervision to Client Service Advisors; coaches, mentors and guides the team; including assessment of wor...
Our client in Pretoria has a position for a Sales Representative in the Packaging IndustryGrade 12 Valid Driver s license Strong sales background, with proven work experience as a sales representative Packaging Industry experience will serve as an advantage Must be self-motivated and perform without supervision, determination, and drive to achieve targets Excellent people, communication, sales, a...
Jnr Customer Service Agent (JB4213) Cape Town Market Related Provide outstanding customer service to clients via various communication channels including phone, email, and live chat. Address customer inquiries, concerns, and complaints promptly and professionally. Assist customers with product information, troubleshooting, and issue resolution. Collaborate with other team members to ensure seamle...
Do you want to make a difference in the world and contribute to a sustainable future?We believe we can develop the technology and gain the know-how to make a difference. It s a big responsibility, and we are committed to making an impactful positive change. We need your skills, curiosity, and drive for change to fulfil our goal. Together, we enable our customers to produce the materials and techn...
Responsibilities / Tasks Processing Service CallsEnsure WIP is up to date only actual WIP on your name.Open Service call numbers for Breakdowns, Planned Work and Day to day.Load lines and create picking lists.Follow up on spares delivery.Keep Service Supervisor & client up to date with spares deliveries.Check spares with FSE.Liaise with Service Supervisor and assist in planning work schedule and ...
Our client based in Midrand requires a skilled Technical Co-Ordinator who will be responsible for all administration within the Technical Department. To ensure processes and communication are always delivered. To act as the connection between the Technicians and the Customers. Due to the nature of the role preference will be given to male candidates.COMPETENCIES:Very strong administration and co-...
New - Emergency Call Advisor in GlasgowIf you are the sort of person who can remain calm in a crisis and use your communications skills to effectively manage the situation, we would love to hear from you!Bield Response 24 have a fantastic opportunity for a new Emergency Call Advisor to join our alarm receiving centre, answering incoming alarm and voice calls, understanding the reason for the call...
We're on the lookout for a Quality Assurance Specialist to become a valued member of our team in Cape Town. The Quality Assurance Specialist will be responsible for scoring and/or assessing the quality of calls, chats and emails taken by our Payment Operations team. You will monitor and assess the quality of customer interactions across all channels. The Quality Assurance Specialist is also respo...
Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user i...
Were seeking Insurance agents for our Call Centre to assist clients with their insurance needs. Position Overview: As an Insurance Agent, youll handle inbound and outbound calls, provide expert advice, and ensure customer satisfaction. Key Duties and Responsibilities: Assist clients with insurance inquiries, policy renewals, and claim processing. Assess client needs and recommend appropriate cove...
Contact Centre NQF 3/4 - Learnership for Individuals with Disabilities (Durban)Our client is looking for individuals to participate in a Contact Centre Learnership.Qualification: Contact Centre NQF 2Potential Start Date: TBCLocation: Durban (Cornubia/Hippo Park)Stipend: R7 500Position Requirements:Matric (Grade 12/National Senior Certificate)Must have at least 6 months Customer Service experience...
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