customer service call centre agents jobs

The primary objective for appointing a Skills Coach in the Contact Centre includes providing,monitoring, evaluating and recording effective training activities. To design training material tohelp develop or improve job-related skills. The successful incumbent will be responsible forsystem, product, sales; customer service and soft skills as well as standard operating procedurestraining. They will...

Team Leader - Johannesburg Are you ready to take the next step in your career?The purpose of this role is to ensure the day-to-day management of a team of Agents, in a manner that is in line with excellent service delivery to meet the client's contractual obligations. What would make you a good fit for this role? Must be willing and able to work in a shifted environment. Requirements 1 year Call ...

Outbound Consultant - InsuranceTo support the goals and objectives of the campaign by ensuring that individual sales targets are achieved/exceeded, whilst also contributing towards overall team performance in a consistent, professional and ethical manner.Responsibility Area Outbound calls - Sales of services and products Administration - Processing of sales agreement Internal/External customer co...

Outbound Consultant - Insurance To support the goals and objectives of the campaign by ensuring that individual sales targets are achieved/exceeded, whilst also contributing towards overall team performance in a consistent, professional and ethical manner. Responsibility Area Outbound calls - Sales of services and products Administration - Processing of sales agreement Internal/External customer ...

Outbound Consultant - InsuranceTo support the goals and objectives of the campaign by ensuring that individual sales targets are achieved/exceeded, whilst also contributing towards overall team performance in a consistent, professional and ethical manner.Responsibility Area Outbound calls - Sales of services and products Administration - Processing of sales agreement Internal/External customer co...

Main Purpose of Position: Ensuring established quality standards through continuous evaluation and reporting of employee performance. Verify adherence and compliance to stated quality, customer and compliance standards. Aim to identify areas for employee development and training needs. Responsibilities: Validate information captured by the Agents are correct. Validate sales are compliant. Validat...

Main Purpose of Position: Ensuring established quality standards through continuous evaluation and reporting of employee performance. Verify adherence and compliance to stated quality, customer and compliance standards. Aim to identify areas for employee development and training needs. Responsibilities: Validate information captured by the Agents are correct. Validate sales are compliant. Validat...

Leading Tour Company is looking for energetic, well-travelled, passionate individuals who love everything about travel and who have a passion for turning holiday dreams into reality. The travel consultants provide world-class service by effectively managing and coordinating the selling and booking of holiday packages to the Travel Agent, to achieve personal and company sales targets, in line with...

Leading Tour Company is looking for energetic, well-travelled, passionate individuals who love everything about travel and who have a passion for turning holiday dreams into reality. The travel consultants provide world-class service by effectively managing and coordinating the selling and booking of holiday packages to the Travel Agent, to achieve personal and company sales targets, in line with...

Job purpose: The sales supervisor will be responsible for assisting the sales manager to ensure the optimal functioning of the business, its procedures and its systems. Operationally responsible for selected sales agents, coordinates the shift-based activities of these agents to ensure an adequate output of work is maintained. Handles the more complex queries in relation to for example sales orde...

Team Leader - Johannesburg Are you ready to take the next step in your career?The purpose of this role is to ensure the day-to-day management of a team of Agents, in a manner that is in line with excellent service delivery to meet the client s contractual obligations. What would make you a good fit for this role? Must be willing and able to work in a shifted environment. Requirements 1 year Call ...

Job Purpose: To actively prospect potential home loan clients, through lead providers (agents and originators) and through personal marketing and people engagement opportunities, then by using the appropriate needs analysis based selling techniques, either switches them from other financial institutions or to offer them a new home finance packages that is tailor made and accompanied by our amazin...

Leading Tour Company is looking for energetic, well-travelled, passionate individuals who love everything about travel and who have a passion for turning holiday dreams into reality. The travel consultants provide world-class service by effectively managing and coordinating the selling and booking of holiday packages to the Travel Agent, to achieve personal and company sales targets, in line with...

Leading Tour Company is looking for energetic, well-travelled, passionate individuals who love everything about travel and who have a passion for turning holiday dreams into reality. The travel consultants provide world-class service by effectively managing and coordinating the selling and booking of holiday packages to the Travel Agent, to achieve personal and company sales targets, in line with...

Leading Tour Company is looking for energetic, well-travelled, passionate individuals who love everything about travel and who have a passion for turning holiday dreams into reality. The travel consultants provide world-class service by effectively managing and coordinating the selling and booking of holiday packages to the Travel Agent, to achieve personal and company sales targets, in line with...

Leading Tour Company is looking for energetic, well-travelled, passionate individuals who love everything about travel and who have a passion for turning holiday dreams into reality. The travel consultants provide world-class service by effectively managing and coordinating the selling and booking of holiday packages to the Travel Agent, to achieve personal and company sales targets, in line with...

NCR Management Centre, an outbound Call Centre has an exciting opportunity for dynamic and energetic individuals to assume the responsibility as a Call Centre Agent - reporting to the Floor Manager. The successful candidates are required to have excellent verbal and written communication skills in English. A second and third language would be advantageous in order to service existing and potentia...

Randburg, South Africa | Posted on 01/18/2024 Alinta Tech Solutions (also known as Alinta Tech) is a Managed IT Support Services and Technology Solutions Provider. Our services include comprehensive IT support functions, Recruitment / Outsourced IT staffing and technology solutions designed to support the success and growth of small and medium-sized businesses. Alinta Tech is owned by Alintacorp ...

Leading Tour Company is looking for energetic, well-travelled, passionate individuals who love everything about travel and who have a passion for turning holiday dreams into reality. The travel consultants provide world-class service by effectively managing and coordinating the selling and booking of holiday packages to the Travel Agent, to achieve personal and company sales targets, in line with...

POSITION OVERVIEW MCI's mission is to create an environment and culture that empowers our agents and management team to passionately represent our client's brands. Candidates for this role should be experienced, highly organized, enjoy working with people, and possess a strong work ethic. A background in call center customer service, technical support, or back-office experience is preferred. As p...

Outbound Consultant - Insurance To support the goals and objectives of the campaign by ensuring that individual sales targets are achieved/exceeded, whilst also contributing towards overall team performance in a consistent, professional and ethical manner. Responsibility Area Outbound calls - Sales of services and products Administration - Processing of sales agreement Internal/External customer ...

Outbound Consultant - InsuranceTo support the goals and objectives of the campaign by ensuring that individual sales targets are achieved/exceeded, whilst also contributing towards overall team performance in a consistent, professional and ethical manner.Responsibility Area Outbound calls - Sales of services and products Administration - Processing of sales agreement Internal/External customer co...

Pretoria East Permanent R20 000 per month Customer Relationship Manager Location: Pretoria EastSalary: R20 000 p/m (negotiable)Key Purpose Statement:To ensure that the customer services agents are deployed and managed effectively in order to have the appropriate mix of skill and availability of staff to support the business processes that will effectively meet customer requirements at all times.K...

Description Outbound Consultant - Insurance To support the goals and objectives of the campaign by ensuring that individual sales targets are achieved/exceeded, whilst also contributing towards overall team performance in a consistent, professional and ethical manner. Responsibility Area Outbound calls - Sales of services and products Administration - Processing of sales agreement Internal/Extern...