Fri Mar 29 2024 07:30:22 GMT+0000 (Coordinated Universal Time)

customer service call centre agents jobs

Head of Quality Assurance- (Contact Centre)

Talksure - Durban, Kwazulu Natal

    At GBS Support Services, the primary objective is to guarantee a uniform brand experience across every customer interaction while ensuring agents consistently deliver quality service aligned with our organizational objectives. This involves crafting a cutting-edge Call Center quality monitoring strategy aimed at enhancing and maintaining high levels of customer satisfaction. JOB RESPONSIBILITIES ...

    6 days agoneuvoo.com
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    Head of Quality Assurance- (Contact Centre)

    Talksure - Umhlanga, Durban

      At GBS Support Services, the primary objective is to guarantee a uniform brand experience across every customer interaction while ensuring agents consistently deliver quality service aligned with our organizational objectives. This involves crafting a cutting-edge Call Center quality monitoring strategy aimed at enhancing and maintaining high levels of customer satisfaction. JOB RESPONSIBILITIES ...

      6 days agoneuvoo.com
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      Sales Agent

      Pathfinders Consulting - Cape Town, Western Cape

        Were seeking Insurance agents for our Call Centre to assist clients with their insurance needs. Position Overview: As an Insurance Agent, youll handle inbound and outbound calls, provide expert advice, and ensure customer satisfaction. Key Duties and Responsibilities: Assist clients with insurance inquiries, policy renewals, and claim processing. Assess client needs and recommend appropriate cove...

        3 days agoneuvoo.com
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        Sales Agent

        Pathfinders Consulting - Cape Town, Western Cape

          Job Description Were seeking Insurance agents for our Call Centre to assist clients with their insurance needs. Position Overview: As an Insurance Agent, youll handle inbound and outbound calls, provide expert advice, and ensure customer satisfaction. Key Duties and Responsibilities: Assist clients with insurance inquiries, policy renewals, and claim processing. Assess client needs and recommend ...

          3 days agoneuvoo.com
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          International Call Centre Agents

          Tower Group - Durban, Kwazulu Natal

            Tower Group is in search of motivated and customer-focused individuals to join our Client's team as International Call Centre Agents.Position Overview:As an International Call Centre Agent, you will play a pivotal role in ensuring a positive customer experience for our international clientele. You will be responsible for handling inbound and outbound calls, addressing customer inquiries, resolvin...

            21 days agoneuvoo.com
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            Isindebele speaking Inbound Customer Service Agent

            mPower People Solutions - Cape Town, Western Cape

              IF YOU ARE NOT FLUENT/ NATIVE IN THE ISINDEBELE LANGUAGE OR STATED IN YOUR CV THEN YOU WILL AUTOMATICALLY NOT BE CONSIDEREDPrimary RoleThe key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inboun...

              18 days agoneuvoo.com
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              Insurance Call Centre Agents

              Red Ember Recruitment - Cape Town, Western Cape

                Are you a motivated and energetic individual with a passion for sales? Are you looking for an exciting opportunity to grow and succeed in a dynamic environment? Look no further! We are seeking enthusiastic Telesales Agents to join our client based in Woodstock, Cape Town. As a Telesales Agent, you will be responsible for: Sell insurance products telephonically to potential policyholders by readin...

                29 days agoneuvoo.com
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                Insurance Call Centre Agents

                Red Ember Recruitment - Cape Town, Western Cape

                  Job Description Are you a motivated and energetic individual with a passion for sales? Are you looking for an exciting opportunity to grow and succeed in a dynamic environment? Look no further! We are seeking enthusiastic Telesales Agents to join our client based in Woodstock, Cape Town. As a Telesales Agent, you will be responsible for: Sell insurance products telephonically to potential policyh...

                  29 days agoneuvoo.com
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                  Operations Manager

                  Foundever -

                    Operations Manager Req ID#: 382787 ZA Job Description: We are looking for an experienced Operations Manager to support the continued growth and expansion of Foundever Cape Town! At Foundever , you will find our contact centre jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. Your working life is how you spend a large p...

                    9 days agoneuvoo.com
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                    Outbound Sales Call Centre Agents

                    JenRecruitment - Cape Town, Western Cape

                      Outbound Sales Call Centre Agents needed.You're comfortable and excellent on the phone, and you've demonstrated success selling telephonically. You're goal-oriented, and most importantly, you believe in yourself!Join our vibrant team to experience exceptional training, mentoring, and professional support!Requirements:Matric (Grade 12) Essential.Minimum of 2 years outbound sales call centre experi...

                      30+ days agoneuvoo.com
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                      German Call Centre Agent: Consultations and presales.

                      ABC Worldwide - Cape Town, Western Cape

                        Our client helps people in every phase of their life to enjoy unrestricted quality of life within their own four walls. As one of the market leaders in the field of stairlifts and home lifts, it is their daily ambition to offer their customers the best advice and service. A day in your future role No Cold Calling You receive inquiries from interested parties, consult them on our products over the...

                        30+ days agoneuvoo.com
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                        Customer Service Representative

                        MindMatch Consulting - Cape Town, Western Cape

                          Are you interested in joining our client's team of call centre agents, do you have a passion for customer service?We are looking for call centre agents to join our client s team in Durban Kingsmead | UmhlangaThis is a permanent role Hours: Monday to Sunday in Rotational shifts 24/7 Salary:Basic: R5250Attendance bonus: R1000Shift Allowance: R1000 (0nly applicable if they are working evening shifts...

                          30+ days agoneuvoo.com
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                          Helpdesk Agent - Tier 1

                          Herotel -

                            Applications are invited for the Helpdesk Agent Tier 1 position to be based in Tshwane. PURPOSE OF THE ROLE: Tier 1 Helpdesk Agents provide friendly and efficient first contact support to customers through trouble shooting and timely first call resolution. Support relates to customer internet connectivity issues (WAN and customer side), emails, routers, network related queries pertaining to vario...

                            30+ days agoneuvoo.com
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                            Call Centre Agents

                            Cre8work - Benoni, East Rand

                              Ideal candidates must have experience working in a fast-paced business environment and be in possession of exceptional selling and customer service skills, excellent communication, and meticulous attention to detail. The position requires high work ethics and personal effectiveness. Proficiency with computers is a must and experience working with CRM software is an advantage and so is previous ca...

                              30+ days agoneuvoo.com
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                              Call Centre Agent

                              Salt Employee Benefits - Johannesburg, Gauteng

                                The Call Centre Agent is responsible to answer all inbound calls and attend to all walk-in visitors, identify the caller / visitor, respond to the enquiry / request either verbally or in writing and process and accurately record all information received within the set service level agreements. The Call Centre Agent is responsible to return voice messages and abandoned calls and contact members to...

                                30+ days agoneuvoo.com
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                                Team Leader: Customer Service Centre

                                Ad Talent Africa - Cape Town, Western Cape

                                  One of Africa s largest supermarket retailer has a great opportunity for a Team Leader for their Customer Service Centre.Purpose of the JobYou will be responsible for providing front line direction to the Customer Service Centre Agents and assist the Contact Centre Manager in handling the day-to-day operations of the team. You will also be accountable for leading the team to success through coach...

                                  30+ days agoneuvoo.com
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                                  Call centre agent (Outbound)

                                  Isilumko Staffing - Johannesburg, Gauteng

                                    Recruiting vibrant, bubbly, client focused, target driven, Top performing Outbound Call centre agents that have sold life policies, who want to start a new career adventure at our client located in Parktown?Uncapped Commission !!!!Duties include Sell life insurance policies to clients Always adhere to compliance framework Work towards achieving beyond targetsAlways adhere to compliance framework ...

                                    30+ days agoneuvoo.com
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                                    Team Leader: Inbound and Queries

                                    Innovation Group - Johannesburg, Gauteng

                                      We have an exciting opportunity for an exceptional, highly motivated and target driven Team Leader to join our Customer Service team based in Sandton, Johannesburg. The main responsibility of the role is to ensure exceptional customer experiences while also driving team performance and achieving operational targets.Education A Matric certificate or Equivalent NQF Level 4 Qualification.FAIS accred...

                                      30+ days agoneuvoo.com
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                                      Call Centre Team Manager

                                      CallForce - Cape Town, Western Cape

                                        Work with an iconic international brand to lead, mentor and coach a team of Call Centre Agents to createand deliver amazing customer experiences. Support and motivate your team to ensure they re on track to meet client goals. Handle customer escalations, contribute to creating a positive work environment. Leading and managing a team of Call Centre Agents to achieve client SLA requirements Continu...

                                        30+ days agoneuvoo.com
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                                        Customer Technical Support

                                        SA Commercial - Cape Town, Western Cape

                                          Technical Support Agents Required to start ASAP! We are actively recruiting experienced call centre agents to join our dynamic team, providing customer service for retail software and equipment in a first-line tech support capacity. Responsibilities & Duties As a valued member of our elite support squad, you will: - Provide excellent customer experience through technical support. - Serve as the i...

                                          30+ days agoneuvoo.com
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                                          Sepedi speaking Inbound Customer Service Agent

                                          mPower People Solutions - Cape Town, Western Cape

                                            IF YOU ARE NOT FLUENT/ NATIVE IN THE SEPEDI LANGUAGE OR STATED IN YOUR CV THEN YOU WILL AUTOMATICALLY NOT BE CONSIDEREDPrimary RoleThe key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound li...

                                            30+ days agoneuvoo.com
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                                            Tshivenda speaking Inbound Customer Service Agent

                                            mPower People Solutions - Cape Town, Western Cape

                                              IF YOU ARE NOT FLUENT/ NATIVE IN THE TSHIVENDA LANGUAGE OR STATED IN YOUR CV THEN YOU WILL AUTOMATICALLY NOT BE CONSIDEREDPrimary RoleThe key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound...

                                              30+ days agoneuvoo.com
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                                              Isizulu speaking Inbound Customer Service Agent

                                              mPower People Solutions - Cape Town, Western Cape

                                                IF YOU ARE NOT FLUENT/ NATIVE IN THE ISIZULU LANGUAGE OR STATED IN YOUR CV THEN YOU WILL AUTOMATICALLY NOT BE CONSIDEREDPrimary RoleThe key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound l...

                                                30+ days agoneuvoo.com
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                                                Afrikaans speaking Inbound Customer Service Agent

                                                mPower People Solutions - Cape Town, Western Cape

                                                  IF YOU ARE NOT FLUENT/ NATIVE IN THE AFRIKAANS LANGUAGE OR STATED IN YOUR CV THEN YOU WILL AUTOMATICALLY NOT BE CONSIDEREDFTC: 1st APRIL 2024 - 30th APRIL 2025Primary RoleThe key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking...

                                                  30+ days agoneuvoo.com
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