Customer research jobs

KEY RESPONSIBILITIES: Oversees the entire research process from start to finish together with the Senior Research Executive Timing, briefs (project and interviewer / moderator), moderating (in the qualitative team), desk research, screener design, questionnaire / discussion guide design, sampling, analysis plans, tab specs, data processing, report design / templates, data analysis and insights an...

KEY RESPONSIBILITIES: Oversees the entire research process from start to finish together with the Senior Research Executive Timing, briefs (project and interviewer / moderator), moderating (in the qualitative team), desk research, screener design, questionnaire / discussion guide design, sampling, analysis plans, tab specs, data processing, report design / templates, data analysis and insights an...

Bulbshare Qualitative Research Associate DirectorRemote based in South Africa or UKAbout the company:We're on a mission to solve the world's biggest social and commercial challenges through the power of customer collaboration. Our leading-edge technology and world-class teams help some of the most iconic brands in the world (LEGO, Nestlé, L'Oréal, Samsung) by creating unique online communities th...

Nambiti Technologies is an ICT Professional Services company. The company is 100% Black Owned and Managed. The company is classified as a BWO (Black Women Owned) company. The company was founded in 1997 by Mr. Kevin Paul, the current Managing Director of the company. The company has been in operation for over 17 years and has over 100 permanent employees. The company has offices in all 9 Province...

Purpose of the Role The purpose of the Customer Engagement Manager is to deliver digital and analytical solutions that optimise Shoprite's customer engagement capabilities while delivering customer growth and profitability within the Rewards program. The role generates and translates data into meaningful insights and collaborates with a cross functional team of data scientists, analysts, product ...

Introduction:Jupidex (Pty) Ltd, which forms part of the Plennegy Group, is a market leader in Southern Africa regarding the distribution and service of high quality equipment for Soil Preparation, Seeding, Spreading, Hay & Forage and Spraying.Description:Jupidex (Pty) Ltd, which forms part of the Plennegy Group, is a market leader in Southern Africa regarding the distribution and service of high ...

Physical location of position: Olivedale, JohannesburgPosition of reporting manager: Head of Client and Marketing Company Culture Our culture is a defining characteristic of who we are. It is in our DNA and determines how we engage with each other and our Clients. It guides, motivates and inspires us and facilitates in creating a fun, happy and rewarding work environment. It is thus extremely imp...

Have A Global Impact: Our client is dedicated to model a holistic and integrative approach for addressing stored trauma in the body. They offer online courses for individuals and a training program for practitioners around the world. They provide education through our email subscribers, and platforms like social media, youtube and a podcast. They are a leader in the health and trauma space by bri...

Requisition ID 50840Position Type FT PermanentRecruiter #LI-TS1Posting Type LI About KerryKerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most value...

Become part of an innovative, forward-thinking and strategic IT architecture team. Our mature architecture team is based in Brackenfell (strategically placed close to the sea and the Cape Winelands) and includes experts in enterprise architecture, solution architecture and data architecture. We operate in an agile retail environment of Africa's largest retailer that utilizes industry-leading IT t...

With 90 years of international experience, and nearly 50 years of local expertise in the South African market, Rentokil Initial provides services that protect people and enhance lives. We protect people from the dangers of pest-borne disease and the risk of illness from cross contamination caused by poor hygiene. We enhance lives with services that protect the health and wellbeing of people, and ...

Key Performance AreasCustomer Service- Receive calls from senior customer engineer/ help desk.- Verify/ identify problems with help desk.- Contact users to get clarity on problems and trouble shoot.- Provide telephonic support to users if possible.- Provide physical assistance to users if necessary.- Escalate problems to senior customer engineer if necessary.- Provide temporary PCs to users when ...

Key Performance AreasCustomer Service- Receive calls from senior customer engineer/ help desk.- Verify/ identify problems with help desk.- Contact users to get clarity on problems and trouble shoot.- Provide telephonic support to users if possible.- Provide physical assistance to users if necessary.- Escalate problems to senior customer engineer if necessary.- Provide temporary PCs to users when ...

Have A Global Impact: Our client is dedicated to model a holistic and integrative approach for addressing stored trauma in the body. They offer online courses for individuals and a training program for practitioners around the world. They provide education through our email subscribers, and platforms like social media, youtube and a podcast. They are a leader in the health and trauma space by bri...

Our founders started DigiCert out of frustration for how time consuming and painful it was to buy a simple SSL certificate. What should have been a smooth process always seemed to become a hassle. Worst of all, the customer service agents who were supposed to ease the burden were making the experience even worse. So, in 2003, our founders started DigiCert with the belief that internet security co...

Reference: JHB002501-TR-1 We are recruiting for an IT Customer Engineer. Key Performance Areas Customer Service - Receive calls from senior customer engineer/ help desk. - Verify/ identify problems with help desk. - Contact users to get clarity on problems and trouble shoot. - Provide telephonic support to users if possible. - Provide physical assistance to users if necessary. - Escalate problems...

Key Performance Areas Customer Service - Receive calls from senior customer engineer/ help desk. - Verify/ identify problems with help desk. - Contact users to get clarity on problems and trouble shoot. - Provide telephonic support to users if possible. - Provide physical assistance to users if necessary. - Escalate problems to senior customer engineer if necessary. - Provide temporary PCs to use...

Bringing smiles is what we do at TTEC for you and the customer. As a Customer Service Representative - Brand Support working on-site in Cape Town, South Africa, you'll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.What You'll be DoingDo you have a passion for helping others and giving th...

Reference: JHB002501-TR-1 We are recruiting for an IT Customer Engineer. Key Performance Areas Customer Service - Receive calls from senior customer engineer/ help desk. - Verify/ identify problems with help desk. - Contact users to get clarity on problems and trouble shoot. - Provide telephonic support to users if possible. - Provide physical assistance to users if necessary. - Escalate problems...

Job Description:Clover SA is looking for an experienced Customer Insights Manager to join our dynamic Marketing team at Clover Head Office in Roodepoort. The successful candidate will conduct marketing research and investigations and advise brand management accordingly.(ads1)Job Responsibilities:Brief research agenciesDraw up research briefs based on Marketing's requirementsInvestigate the best r...

S&P Global (NYSE: SPGI) provides essential intelligence. We enable governments, businesses and individuals with the right data, expertise and connected technology so that they can make decisions with conviction. From helping our customers assess new investments to guiding them through ESG and energy transition across supply chains, we unlock new opportunities, solve challenges and accelerate prog...

NielsenIQ works with clients to provide insights, thought leadership to drive their business and grow their portfolios. Our work helps our clients set growth strategies and determines what products you ultimately see on the shelf. Our team members are experts across various categories and are viewed as trusted partners by our clients.Job DescriptionDrive client satisfaction by providing insights ...

Job Description Drive client satisfaction by providing insights and actionable recommendations during reporting, presentations and business reviews and also by providing value-added analyses and response to special requests. Build and maintain ongoing relationships with the identified key persons within client organization. Strong understanding of data collected to enable meaningful conversations...

In addition, the post holder will liaise with financial advisors, investment companies, clients, and business partners, as required, to ensure a high standard of client service is delivered at all times. Key duties & responsibilities: Manage clients questions and queries ensuring they are addressed and responded to in an efficient and timely manner. Attend to all administrative tasks, associated ...