customer experience jobs in johannesburg

Overview: You will play a pivotal role in shaping the collaboration between humans and machines, leading the charge toward a digital-human hybrid future with Conversational AI. With their industry-leading AI solutions, we empower companies worldwide to foster deeper human connections with their customers, employees, suppliers, and partners. Your mission will be to train their Conversational AI to...

Reference: BIT002418-Cha-2 Network Recruitment is looking for a Senior Software Developer (Python back-end) to join a successful team to meet business requirements in accordance with specifications provided. Job Experience & Skills Required: You will be responsible for development, customer service, management and project support BSC Qualification (Advantageous) Minimum 5 years Python experience ...

Qatar Airways (QR) have embarked on an exciting transformation journey to change how we interact with our customers. As part of this journey, we are now recruiting for the role of Sales Manager for Johannesburg, South Africa. Effectively lead 'best in class' and highly engaged sales teams within multiple online territories to exceed commercial targets from a portfolio of existing accounts and new...

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.Customer Service Representative Responsibilities:Mai...

Are you based in the United States? Select your country to see jobs specific to your location. Our Client a Global Tech firm is seeking a Project Manager to join their team in Johannesburg (Needs to be flexible regarding working locations) on a contract basis. They offer stability, growth, attractive rates and a great working environment. NB: PM's with website implementation experience. The Senio...

Are you passionate about retail and service excellence? Are you confident to drive sales and build customer loyalty in order to ensure a competitive advantage for the brand? An exciting and challenging opportunity has become available for an Assistant Store Manager. The successful individual will report to the Store Manager. Job Purpose: To support the Store Manager in ensuring the efficient oper...

We're accepting applications for the position of Senior Power Performance Specialist. The purpose of this position will be to take responsibility for the end to end management of the Remote Management System (RMS), including site power supply, site power generation, electricity storage and all related solution requirements. This role will lead and realise the Power-as-a Service (PaaS) energy perf...

Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs). Job Objectives: High standards of customer service and care Efficient stock control and administration, including repacking of medicine Efficient dispensary administration Accurate compounding Provision of gen...

Our client in the building industry has a position available for an Export Sales Manager. Qualifications & Experience Bachelor's Degree in Sales/Marketing/Business Administration/Supply chain Management 5 Years' experience in traveling to SADC Countries promoting products and brands to the construction industry. Sound knowledge of export documentation, cross-border duties, and regulations Proven ...

Senior Manager: Customer Experience AVAF page is loaded Senior Manager: Customer Experience AVAF Apply locations Johannesburg time type Full time posted on Posted Yesterday job requisition id R-15964245 Empowering Africa's tomorrow, together one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our...

Our client is an international IPP, based in Johannesburg. They're looking for a strong HR Manager specializing in Talent and OD at country level. They will be responsible for country wise design, governance, and delivery of: Managing a diverse talent pool of Employees and support them to grow to their full potential and contribute to the HR strategy of the company. Drive implementation of effect...

Employer DescriptionOur client is a manufacturer of machinery and associated consumables. Job DescriptionMaintain and service machines such as light metal & wire formingInstall, QC, service and troubleshoot machines on customer sites (electro/mechanical)Use milling machine, surface grinder, & lathe machinesQualificationsTrade Tested Fitter & Turner / MillwrightSkillsMinimum of 10 years' experienc...

Employer Description Our client is a manufacturer of machinery and associated consumables. Job Description Maintain and service machines such as light metal & wire formingInstall, QC, service and troubleshoot machines on customer sites (electro/mechanical)Use milling machine, surface grinder, & lathe machines Qualifications Trade Tested Fitter & Turner / Millwright Skills Minimum of 10 years' exp...

Job Description - Technical Support Customer Care Agent - Electrical Distribution (008PR3) Technical Support Customer Care Agent - Electrical Distribution - 008PR3 Improve customer satisfaction by providing a high quality professional Primary Technical Support to SE customers, particularly regarding technical information on products (including prices and discounts), application information during...

A bank with a dominant market position in finance and is ideally positioned to offer bespoke funding solutions to set the business up for success has an is searching for a Quantitative Analyst to use statistical and quantitative analysis to improve entrenchment, cross sell and retention of the consumer banking base. Understand customer behaviour by analysing existing marketing campaigns and provi...

Reference: CAW005606-LH-1 Parts Sales Representative - Sandton - Johannesburg Our client within the Automotive Industry based in JHB North, Gauteng is looking to employ an experienced Parts Sales Representative to join their team. Requirements: Vehicle Parts knowledge essential Sales experience Effective verbal and written communication skills. Clear criminal record Friendly and polite individual...

Minimum Requirement:Grade 12 certification essential.Min 2 - 3 years experience in a similar role.Min 1-year experience in fleet leasing/fleet management.Must be well presented as this position is client facing.Excellent communication and writing abilities in both Afrikaans and English.Strong problem solving skills.Commitment to delivering excellent customer service.Responsibilities:Build and mai...

Description Position duties: Gather and analyse customer experience data with the goal to better understand customer needs, viewpoints and experiences. Review and design operational processes, on-line documents and communication templates to achieve better customer outcomes. Provide insight on customer feedback from complaints, escalations, and surveys (internal and external) for product and proc...

Essential Requirements : Grade 12 certificate At least 2 years Call Centre experience is an advantage Completely fluent in both English and Afrikaans both written and spoken Call Centre/Customer Service qualification preferred Be able to work flexible hours between January and April annually Must be Computer literate: Microsoft; Syspro an advantage Duties and Responsibilities : Manage the opening...

A vacancy exists in the Security Services Department for a Client Experience Manager reporting to the Security Services Executive. Purpose of Position: Manage the service delivery to customers in a seamless manner to meet and exceed customer expectation in an efficient and cost-effective manner, achieving SLA targets and meet contractual obligations. Oversee projects and standards to ensure a uni...

These jobs were popular with other job seekers Reference: JHB000962-HLG-1Location: Roodepoort - Office BasedRole: Financial Services - Trade Credit Insurance - Customer Service ConsultantA leading privately owned Financial Services company specialising in Trade Credit Risk Insurance for large enterprises across several industries is looking for an experienced service consultant to join their dyna...

Reference: NCM001671-KMa-1 A reputable company in the Heavy Metal Industry is looking to employ a Business Development (Capital) Engineer in their Benoni branch. Overall in the role the candidate will be expected to: 1. Help identify and pursue new business opportunities that align with the company's goals and objectives. 2. Apply their technical knowledge and understanding of the engineering ind...

We are Architects of Change We help organisations succeed in a digital-first world. At Logicalis, we harness our collective technology expertise to help our clients build a blueprint for success, so they can deliver sustainable outcomes that matter.ROLE RESPONSIBILITIES: Maintain service availability for customers by performing routine maintenance, failover testing, implementing best practices, p...

Business Development Manager required to work the French speaking African countries in West Africa. Essential for candidates to have previous experience operating in these countries, with form and established nextwork of contacts Essential for candidates to be able to converse efficiently in French Candidates must live in Gauteng Bring industrial assets to market (i.e. industrial heavy duty equip...