customer experience jobs in johannesburg

These jobs were popular with other job seekers A vacancy exists in the Security Services Department for a Client Experience Manager reporting to the Security Services Executive. Duties & ResponsibilitiesPurpose of Position:Manage the service delivery to customers in a seamless manner to meet and exceed customer expectation in an efficient and cost-effective manner, achieving SLA targets and meet ...

These jobs were popular with other job seekers Hire Resolve's client is seeking a motivated and experienced Branch Customer Service Manager to join their team at their Gauteng branch in the furniture industry. The successful candidate will be responsible for managing the customer service operations for their branch, ensuring a high level of customer satisfaction and efficient communication with c...

Job Objective: The primary function of the Customer Services Consultant is to ensure deliverables across a range of administrative / support functions to Egoli Gas external customers as well as internal departments and to provide a high level of customer service excellence. The Customer Services Consultant is responsible for the S/O administration, follow up, communication, customer interaction a...

We are seeking a Call Centre Agent to join our team in fast-paced environment and provide callers with a first time resolution to queries in order to provide quality service within the required SLA framework, business rules and regulatory requirements through the execution of predefined objectives as per agreed SOPs. 12 month contract - 100% Onsite Process: Accountable for own work quality, stand...

We are seeking a skilled and experienced VW / Audi Motor Vehicle Technician to join the ranks of a successful Dealership based in Johannesburg. Key Responsibilities:Diagnostic and Repair:Perform diagnostic tests to identify vehicle issues accurately.Carry out repairs and maintenance on Audi and VW vehicles according to manufacturer specifications.Address electrical, mechanical, and technical issu...

We are seeking a skilled and experiencedVW / Audi Motor Vehicle Technicianto join the ranks of a successful Dealership based inJohannesburg.Key Responsibilities:Diagnostic and Repair:Perform diagnostic tests to identify vehicle issues accurately.Carry out repairs and maintenance on Audi and VW vehicles according to manufacturer specifications.Address electrical, mechanical, and technical issues e...

Customer Onboarding: help designing and implementing effective onboarding processes for new customers. This includes guiding customers through the initial setup, providing training resources, and ensuring they have the support they need to start using the product efficiently. Technical Support: serve as a bridge between customers and the development team. They help troubleshoot technical issues, ...

Job Description:The Global Customer Operations (GCO) Specialist role is in a 24x7x365 office environment. This individual will be working in an operations environment taking inbound calls and requests from Intelsat customers requesting to access Intelsat satellites as well as requests to peak and pol customer antennas. This work requires specific knowledge of radio frequency (RF) technology and I...

We are looking for a dynamic and driven individual to join our support team! You will be an integral part of afoundational team in a company dedicated to achieving one of our most important strategic aims: the quality,accuracy, and speed of resolution of client queries. Providing an outstanding service requires not only greattechnical knowledge but adopting and building automations and integratio...

Jonathan Ball Publishers (JBP), a leading South African publisher and agent for British and American books, is looking for a dynamic individual to take on the role of a Customer Service Consultant.The incumbent will be based in Denver, Johannesburg. Answering all incoming calls as per standard operating procedures. Handling enquiries via telephone, fax or e-mail. Processing of telephonic orders. ...

Customer Service Consultant Denver, JohannesburgJonathan Ball Publishers (JBP), a leading South African publisher and agent for British and American books, is looking for a dynamic individual to take on the role of a Customer Service Consultant.The incumbent will be based in Denver, Johannesburg.Key Responsibilities for this position:Answering all incoming calls as per standard operating procedur...

DocFox is the leading provider of automated business account opening software, trusted by global clients, including banks, crypto platforms, fintechs, and credit unions. Expanding rapidly throughout the US, we are uniquely positioned to continue growing, having built a resilient business with an unparalleled team of individuals driving innovation in financial services in the world's biggest marke...

Our client is looking for a Customer Service Representative. This role will expose you to a diverse working environment with endless opportunities to grow as an individual and to work for an organization that promotes equality. This is a contract role based in JohannesburgThe principal accountabilities of the Customer Service Representative (=CSR) ensures a qualified and timely execution on the i...

Telephonic Interviewer: Customer Experience - Cont

Data Engineer (SQL experience essential) page is loaded Data Engineer (SQL experience essential) Apply locations South Africa - Johannesburg time type Full time posted on Posted 3 Days Ago job requisition id R4508 Analytics Engineer We're your dream business intelligence team! The Business Intelligence & Analytics team at Mimecast is an exciting blend of business, data, and technology. Using a hi...

South Africa - Gauteng , Johannesburg - North (Sandton / Midrand / Diepsloot) R160 000 - R180 000 Our client in the Automotive industry is looking for a Customer Executive to ensure optimal customer service to a client on completion of a sale for preparation of the car to be purchased and collected Key requirement Relevant qualificationsValid driver's licenseAt least2 years of experience in a cus...

Manager, Customer Success (people management and customer success experience essential) page is loaded Manager, Customer Success (people management and customer success experience essential) Apply locations South Africa - Johannesburg time type Full time posted on Posted 2 Days Ago job requisition id R4662 Manager, Customer SuccessWe're your dream Customer Success Team!Customer Excellence is look...

Manager, Customer Success (people management and customer success experience essential) page is loaded Manager, Customer Success (people management and customer success experience essential) Apply locations South Africa - Johannesburg time type Full time posted on Posted 2 Days Ago job requisition id R4662 Manager, Customer Success We're your dream Customer Success Team! Customer Excellence is lo...

Volkswagen Motor Vehicle Technician - Johannesburg - Gauteng We are seeking a skilled and experienced VW / Audi Motor Vehicle Technician to join the ranks of a successful Dealership based in Johannesburg . Key Responsibilities: Diagnostic and Repair: Perform diagnostic tests to identify vehicle issues accurately. Carry out repairs and maintenance on Audi and VW vehicles according to manufacturer ...

Darktrace is currently expanding its Enterprise Customer Success team, which will provide the successful candidate an opportunity to gain valuable experience in the rapidly evolving cyber security industry. In the Customer Success role, you will be managing accounts across our global customer base. You will be responsible for driving adoption and outcomes leading to renewals, expansion, and advoc...

Customer Success Operations Location: Parktown, Johannesburg Working Hours: Monday to Friday 9:00am - 17:00pm Salary: R13k - R16k Per Month Depending on experience Added Values: Additional leave days ( 20 days) Upskilling courses Monthly team lunches No dress code Company Overview: Our client is a corporate ridesharing service that provides highly competitive transport solutions to clients. They ...

Profile : Customer Success Operations CS Ops ensures that customers have a positive experience with the software or products being developed. CS Ops ensures that the company has the resources, data, and structure necessary to effectively engage with customers, drive adoption and retention and ultimately contribute to the company's growth and success. Responsibilities: Customer Onboarding: help de...

Responsibilities: Refer to journey strategies and build customer journeys using Adobe Journey Optimizer, leveraging data insights, segmentation, and personalization techniques. Design and implement automated marketing campaigns and communications across various channels, including email, mobile, web, and social media. Collaborate with stakeholders to define business objectives, KPIs, and success ...

We are seeking a skilled and experienced VW / Audi Motor Vehicle Technician to join the ranks of a successful Dealership based in Johannesburg . Key Responsibilities: Diagnostic and Repair: Perform diagnostic tests to identify vehicle issues accurately. Carry out repairs and maintenance on Audi and VW vehicles according to manufacturer specifications. Address electrical, mechanical, and technical...