contact centre agent johannesburg jobs

FTTH Technical Contact Centre Agent Based in Cape Town Permanent Are you looking to join a company with great values and great teams? We are currently looking for technical contact centre agents who have experience in IT or have worked with FTTH ( Fiber to the Home ) and reside in Port Elizabeth. Previous ISP experience is highly advantageous Responsibilities: Process  FTTH customer  service an...

Main Purpose of Position: The Customer Service Agent is responsible to effectively assist customers with general and specific queries. It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to correct stakeholders. Main Responsibilities (including but not limited to): Answering inbound calls timeously. Be professional and polit...

Position Title: Real Time Analyst Position Summary: The Real Time Analyst is responsible for the monitoring, analyzing and reporting of contact center performance in real-time. The role requires timely and accurate reporting on a wide range of metrics including agent performance, call volume data, workforce utilization and other key metrics. Key Deliverables: ✠Real time management of multiple c...

The Call Centre Agent is responsible to answer all inbound calls and attend to all walk-in visitors, identify the caller / visitor, respond to the enquiry / request either verbally or in writing and process and accurately record all information received within the set service level agreements. The Call Centre Agent is responsible to return voice messages and abandoned calls and contact members to...

Customer Service Call Centre Agents Based in Bryanston Shifts between 08:00 am- 19:00 pm Working from Monday to Sunday including public holidays  OVERALL PURPOSE OF JOB: Process customer service and technical service enquiries through inbound calls and provide end-to-end service. Main Responsibilities will include but will not be limited to : Must be able to communicate with customers professi...

Join Our Exclusive Talent Pool! We believe in nurturing talent and providing a platform for growth. As we expand our horizons, we are building a talent pool of passionate professionals who share our commitment to excellence. A fast growing company based in Benoni is looking for a Medical Service Provider Network Agent who will Maintain GP provider network data on CRM and retain GP services. Key R...

Based in Randburg Shifts between 07:00 am- 20:00 pm Working from Monday to Monday including public holidays- 45 hours week schedule  OVERALL PURPOSE OF JOB: Process customer service and technical service enquiries through inbound calls and provide end-to-end service. Main Responsibilities will include but will not be limited to : Must be able to communicate with customers professionally and art...

We are looking for a reliable and self-driven Debt Collector to join our very new company! Your main duty will be to contact debtors of our clients and arrange for the payment of the debt. You will be responsible for contacting debtors and negotiating payments.You will be the main person responsible for recovering the money owed in as little time as possible.This is a very new company (with a hug...

Telesales Sales Consultant CallForce is an award-winning BPO service provider delivering innovative and customised contact centre solutions from South Africa to the global market.Join us as an Outbound Sales Consultant and be part of a winning team. You will be working on SA s largest Telecommunications company.This is no ordinary Sales position. This is YOUR opportunity to be part of a winning t...

Are you a seasoned business process outsourcing industry leader that prioritizes results? Do you have a track record of successfully managing numerous customer accounts, driving revenue, and producing outstanding results? A fantastic opportunity is available for a BPO Divisional Manager. Duties & Responsibilities: BPO Opps ManagementDevelop and execute the overall operational strategy for the BPO...

Customer Service F Contract Position 3 year Contracts based in Randburg To Start ASAP - Looking for Afrikaans Call Centre Agents Main Purpose of Position: The Customer Service Agent is responsible to effectively assist customers with general and specific queries. It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to corre...

Overall Purpose: The Customer Service Agent is responsible to effectively assist customers with general and specific queries and providing them with excellent service. It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to correct stakeholders. Main Responsibilities: Answering inbound calls timeously. Be professional and pol...

PURPOSE Maintain and Support Information Technology Systems at RTT Group Branches and Customer Sites JOB OUTPUTS AND KEY PERFORMANCE INDICATORS 1.    Daily Tasks Weekly rotational shift Ensure your on-time arrival and availability on site at the RTT JetPark. Perform various tasks as delegated by operations manager or supervisor. Answer inbound telephone calls within 30 seconds. Ensure all new...

OVERALL PURPOSE OF JOB: The position of the Team Coach is to lead an inbound/outbound team within the Operations environment to ensure that all targets are met accordingly, to maintain quality of the service from the agents and to ensure that it gets delivered in conjunction with IsonXperiences customer goals and objectives. The Team Coaches are also expected to work within all teams of the Conta...

Overall Purpose: The Customer Service Agent is responsible to effectively assist customers with general and specific queries and providing them with excellent service. It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to correct stakeholders. Main Responsibilities: Answering inbound calls timeously. Be professional and pol...

The purpose of this position is to engage service-related calls and queries from medical scheme members and providers, providing relevant business information and solutions. To maintain and manage specific In-trays by ensuring the effective validation and processing of Images received daily. Key Activities: Handle telephone and email/web queries within standards and service level agreements Corre...

Position Title: Real Time Analyst Position Summary: The Real Time Analyst is responsible for the monitoring, analyzing and reporting of contact center performance in real-time. The role requires timely and accurate reporting on a wide range of metrics including agent performance, call volume data, workforce utilization and other key metrics. Key Deliverables: ✠Real time management of multiple c...

Call Centre Team Leader Bluespec Holdings 2023-06-29 Gauteng - Sandton Job Ref #: BSH-140 Industry: Call Centre Job Type: Permanent Positions Available: 1 We are looking for seasoned Team Leaders to join our dynamic team in our inbound Emergency Contact Centre. Job Description Main Job Function:You will manage and direct call centre agents in achieving their required daily duties. Your role will ...

Call centre agents needed in Johannesburg for promotion of ABSA loans and Hollard insurance policies.no experience required. Have grade 12 and good communication skills. Basic salary and commission of up to R5000 Contact salume 0110499921 / 0733987184 Wh

Call Centre positions immediately available for consultants to work in Networking fields, Banks, Media, Insurances etc. Call Centre experience not required as induction training will be conducted for a week before starting with duties. To apply Contact o

Call centre agents are needed urgently in Johannesburg.no experience required. Good communication and interpersonal skills. Basic salary plus comision R4500 Contact Mbali 0110373519 / 0618850029 Whatsapp 0839731387

Call centre agents required in Johannesburg and randburg -mtn , Bollard and Bayport finance . No experience needed . have grade12 and good communication skills. Basic salaries and commission offered up to R5000 Contact Amanda 0110505249 / 0733987186 What

We are looking for candidates who are willing to learn more about this field contact us at 0823955392 or 0110296210

14 call center agents and consultants needed for Johannesburg Stock Exchange based in Johannesburg, both skilled and unskilled, earn up to R4500 monthly plus commission, one week product training will be provided.To book for an interview contact MIMI on