Wed Mar 27 2024 08:30:21 GMT+0000 (Coordinated Universal Time)

contact centre agent johannesburg jobs

Outbound Call Centre Agent

Nedbank - Johannesburg, Gauteng

    Job Family SALES AND SERVICES Career Stream CALL CENTRE (Service) Leadership Pipeline Manage Self: Technical Job Purpose To provide professional and efficient call services in order to optimise client experience for Nedbank clients and ensure continued relationships are created and maintained. Job Responsibilities Adhere to the daily schedule to ensure that targets are met by following the work p...

    5 days agoneuvoo.com
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    Customer Service Centre Agent (JHB)

    Shoprite - Johannesburg, Gauteng

      Purpose of the JobThe Shoprite Group is Africa s largest fast-moving consumer goods retailer with over 24 million customers and more than 2 800 outlets. Our customers are at the heart of what we do, and our sole purpose is to provide all communities with high-quality products at the most affordable prices. Within such a dynamic environment, placing the customer at the center of everything we do i...

      7 days agoneuvoo.com
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      Junior Broker Service and Support Consultant

      SET Recruitment Consultants - Johannesburg, Gauteng

        The position requires an experienced and suitably qualified Service and Support Agent who is accountable, well spoken, and client service driven.Support the Financial Advisors and provide them with detailed information regarding their clients portfoliosManaging the support Centre, in terms of monitoring inbound calls from participants with regards to Itransact platformAssist the Financial Advisor...

        1 day agoneuvoo.com
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        Dutch (Fluent) Client Care Agent

        BGA Recruitment - Johannesburg, Gauteng

          NB: This position is based in Johannesburg (partly Hybrid)We are looking for someone who will be able to fulfill the following requirements:To provides inbound and outbound telephonic services to internal and external clients subject to the requirement/s of the specific project/s the agent may be allocated to. Key Performance Areas:Receipt and handling of inbound & outbound calls. Ensure that cal...

          15 days agoneuvoo.com
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          German (Fluent) Client Care Agent

          BGA Recruitment - Johannesburg, Gauteng

            Our Client in Sandton is looking for a Fluent German Speaker that will be able to fulfill the following requirements:To provides inbound and outbound telephonic services to internal and external clients subject to the requirement/s of the specific project/s the agent may be allocated to. Key Performance Areas:Receipt and handling of inbound & outbound calls. Ensure that calls are answered timeous...

            15 days agoneuvoo.com
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            Contact Centre Team Leader

            THE SKILLS MINE - Johannesburg, Gauteng

              Requirements: Grade 12A Diploma/Certificate in Supervisory Management Diploma/CertificateKnowlege in National Deals, Effective Team Management, DPS, Product Knowledge (Building and Automotive)4 years overall experience required for the role2 years of the overall experience should be as a second in charge (2IC) to a Team LeaderResponsibilities: Ensure agent and team achievement against set KPI tar...

              30+ days agoneuvoo.com
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              Agent: Contact Centre

              Palesa Mbali Group - Johannesburg, Gauteng

                The purpose of this position is to engage service-related calls and queries from medical scheme members and providers, providing relevant business information and solutions. To maintain and manage specific In-trays by ensuring the effective validation and processing of Images received daily.Key Activities:Handle telephone and email/web queries within standards and service level agreementsCorrectl...

                30+ days agoneuvoo.com
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                Contact Centre Agent

                Cre8work - Johannesburg, Gauteng

                  Job descriptionRequirements Matric is compulsory Strong communication skills Presentable Clear criminal recordDuties and ResponsibilitiesAnswering phones from customers professionally and responding to customer inquiries and complaintsResearching required information using available resourcesHandling and resolving customer complaints regarding product sales to customer service problemsProviding c...

                  30+ days agoneuvoo.com
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                  Senior Contact Centre Agent

                  Cre8work - Johannesburg, Gauteng

                    Job descriptionRequirements Matric is compulsory Strong communication skills Presentable Clear criminal recordDuties and ResponsibilitiesAnswering phones from customers professionally and responding to customer inquiries and complaintsResearching required information using available resourcesHandling and resolving customer complaints regarding product sales to customer service problemsProviding c...

                    30+ days agoneuvoo.com
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                    Contact Centre Resource Planner

                    Telebest - Sandton City, Sandton and Bryanston North

                      MatricDiploma Business Administration or Resource Management 5 years' workforce management experience in a Contact Centre / Call CentrePlanning shift and ensuring agent capacityDetermine resource and space requirements for all teams on various campaignsMonitor shift patterns Analyse real time workload requirementsShift work 24 hour Contact Centre

                      30+ days agoneuvoo.com
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                      Call Centre Agent

                      Salt Employee Benefits - Johannesburg, Gauteng

                        The Call Centre Agent is responsible to answer all inbound calls and attend to all walk-in visitors, identify the caller / visitor, respond to the enquiry / request either verbally or in writing and process and accurately record all information received within the set service level agreements. The Call Centre Agent is responsible to return voice messages and abandoned calls and contact members to...

                        30+ days agoneuvoo.com
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                        Medical Service Provider Network Agent

                        National Risk Managers - Johannesburg, Gauteng

                          Join Our Exclusive Talent Pool! We believe in nurturing talent and providing a platform for growth. As we expand our horizons, we are building a talent pool of passionate professionals who share our commitment to excellence. A fast growing company based in Benoni is looking for a Medical Service Provider Network Agent who will Maintain GP provider network data on CRM and retain GP services. Key R...

                          30+ days agoneuvoo.com
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                          Debt Collection Agent

                          JoburgJobscoza - Johannesburg, Gauteng

                            We are looking for a reliable and self-driven Debt Collector to join our very new company! Your main duty will be to contact debtors of our clients and arrange for the payment of the debt. You will be responsible for contacting debtors and negotiating payments.You will be the main person responsible for recovering the money owed in as little time as possible.This is a very new company (with a hug...

                            30+ days agoneuvoo.com
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                            Outbound Telesales Agent

                            CallForce - Johannesburg, Gauteng

                              Telesales Sales Consultant CallForce is an award-winning BPO service provider delivering innovative and customised contact centre solutions from South Africa to the global market.Join us as an Outbound Sales Consultant and be part of a winning team. You will be working on SA s largest Telecommunications company.This is no ordinary Sales position. This is YOUR opportunity to be part of a winning t...

                              30+ days agoneuvoo.com
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                              BPO Divisional Manager

                              Energy at Work Projects - Johannesburg, Gauteng

                                Are you a seasoned business process outsourcing industry leader that prioritizes results? Do you have a track record of successfully managing numerous customer accounts, driving revenue, and producing outstanding results? A fantastic opportunity is available for a BPO Divisional Manager. Duties & Responsibilities: BPO Opps ManagementDevelop and execute the overall operational strategy for the BPO...

                                30+ days agoneuvoo.com
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                                IER Call Centre Agent

                                National Risk Managers - Johannesburg, Gauteng

                                  A Medical Insurance Company based in Benoni, Gauteng is looking for a Call Centre Agent who will manage emergency and routine telephone calls from clients across different product ranges Key Performance Areas Manage Emergency Calls Find solutions to uncommon problems Perform administrative duties Key Tasks Manage Emergency Calls Manage the Integrated Emergency Response (IER) application Operate a...

                                  30+ days agoneuvoo.com
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                                  Global Service Desk Agent

                                  Innovation Group - Sandton City, Sandton and Bryanston North

                                    An exciting opportunity exist for an experienced, customer orientated Service Desk Agent to join our Global Service Desk team based in Sandton, Johannesburg. As Service Desk Agent, the role focuses on being the first point of contact for business users who contact the IT Service Desk and troubleshoots basic end user issues on various software application, hardware, network and telecommunications ...

                                    30+ days agoneuvoo.com
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                                    Call Centre Team Leader

                                    Bluespec Holdings - Sandton City, Sandton and Bryanston North

                                      Call Centre Team Leader Bluespec Holdings 2023-06-29 Gauteng - Sandton Job Ref #: BSH-140 Industry: Call Centre Job Type: Permanent Positions Available: 1 We are looking for seasoned Team Leaders to join our dynamic team in our inbound Emergency Contact Centre. Job Description Main Job Function:You will manage and direct call centre agents in achieving their required daily duties. Your role will ...

                                      30+ days agoneuvoo.com
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                                      M-KOPA Contact Centre Agent

                                      Randburg Central, Randburg and Ferndale

                                        M-KOPA Contact Centre Agent

                                        4 days agogumtree.co.za
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                                        Temp Call Centre Agent

                                        Webuycars - Johannesburg, Gauteng

                                          We have an exciting opportunity for a young and energetic person to join our Contact Centre. Duties and Responsibilities: Customer relationship building management Provide customers with product and service information Problem solving tasks during shift Handle and take full responsibility for customer related queries Key Competencies and Skills Strong verbal and written communication skills Liste...

                                          3 days agofindojobs.co.za
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                                          New

                                          Call Centre Quality Controller

                                          Sandown, Sandton and Bryanston North

                                            The Quality Controller will be responsible for overseeing a team of consultants quality output to achieve the stipulated Services Levels/Customer Service Index and updates of shareholder records in accordance with the agreements and will report directly to the Contact Centre Team Leader. Ensuring that the Contact Centre Maintains the Service Level Agreement of 80 percent of all calls answer withi...

                                            15 hours agopnet.co.za
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                                            New

                                            Call Centre Controller Sandown

                                            Sandown, Sandton and Bryanston North

                                              The Quality Controller will be responsible for overseeing a team of consultants quality output to achieve the stipulated Services Levels/Customer Service Index and updates of shareholder records in accordance with the agreements and will report directly to the Contact Centre Team Leader. Ensuring that the Contact Centre Maintains the Service Level Agreement of 80 percent of all calls answer withi...

                                              15 hours agopnet.co.za
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                                              Customer Service Centre Agent (Jhb)

                                              Shoprite - Johannesburg, Gauteng

                                                Purpose of the JobThe Shoprite Group is Africa's largest fast-moving consumer goods retailer with over 24 million customers and more than 2 800 outlets. Our customers are at the heart of what we do, and our sole purpose is to provide all communities with high-quality products at the most affordable prices. Within such a dynamic environment, placing the customer at the center of everything we do i...

                                                6 days agofindojobs.co.za
                                                See more details

                                                Ier Call Centre Agent

                                                National Risk Managers - Johannesburg, Gauteng

                                                  A Medical Insurance Company based in Benoni, Gauteng is looking for a Call Centre Agent who will manage emergency and routine telephone calls from clients across different product ranges Key Performance Areas Manage Emergency Calls Find solutions to uncommon problems Perform administrative duties Key Tasks Manage Emergency Calls Manage the Integrated Emergency Response (IER) application Operate a...

                                                  8 days agofindojobs.co.za
                                                  See more details

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