Customer support Jobs in Cape Town

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user i...

Our client based in Cape Town (CBD) is currently seeking a Senior Support Engineer. The role is shift-based weekends and involves supporting business infrastructure. Responsibilities: Provide expert-level technical support and troubleshooting assistance to customers via phone and email Investigate and resolve complex technical issues Log faults with service providers and third parties Document an...

Job Purpose: To oversee and determine work requirements, monitor telephone calls, and coach and allocate duties to Customer Service Advisors. 1. Skills & Competency Requirements Grade 12/NQF4 Proficient in at least 3 of the South African Languages including IsiXhosa. 3 years' experience as a Team Leader/ Supervisor Intermediate Computer Skills Team management experience Coaching and Mentoring ski...

IF YOU ARE THE IDEAL CANDIDATE PLEASE ADD YOUIR PROFESSIONAL CV AND VIDEO TO THE BELOW LINK: MAGNITUDE (magnitudefb.com) KEY PERFORMANCE AREAS WILL INCLUDE BUT NOT LIMITED TO: Main purpose of this role is to increase new business sales volumes and maintain and develop new customers. As the leading Systems Integrator Solutions provider in Africa, Masc Solutions become more successful Plan and carr...

Requirements: Must be in possession of a Grade 12 Certificate A Sales qualification would be advantageous A minimum of 5 years relevant practical sales experience gained within the Western Cape Exposure to the building trade and/or body corporate and/or commercial property environment would be advantageous Competencies Required Willingness to learn and adapt quickly to the building/paint industry...

2nd Line IT Support Montague Gardens, Cape Town R30 000 to R40 000 based on qualifications and Experience UK based Company specialising in Delivering fresh, tech-led customer engagement solutions for global brands is looking for a talented individual to join their team as a Full-Time 2nd Line IT Support Person. As part of our dynamic team, you''''ll play a crucial role in providing top-notch supp...

One of Africa's largest supermarket retailer has a great opportunity for a Team Leader for their Customer Service Centre.Purpose of the JobYou will be responsible for providing front line direction to the Customer Service Centre Agents and assist the Contact Centre Manager in handling the day-to-day operations of the team. You will also be accountable for leading the team to success through coach...

Datacentrix Cape Town is looking for a Support Engineer to provide a high level of End User support within a VIP environment, ensuring careful and optimal call management and efficiencies. Provides 2nd line support primarily within the end user computing layer, but may extend to initial diagnosis in other components of infrastructure prior to reassignment to other resolver groups. Matric or Grade...

Job Number 24059836 Job Category Reservations Location AC Hotel Cape Town Waterfront, Dockrail Road Foreshore, Cape Town, The Western Cape, South Africa VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Responsible for soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Reser...

Job Number 24059836Job Category ReservationsLocation AC Hotel Cape Town Waterfront, Dockrail Road Foreshore, Cape Town, The Western Cape, South Africa VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Management JOB SUMMARY Responsible for soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Reservation...

NEW EMPLOYMENT AVAILABLE Title: Electrical Systems (Field Engineer) Area: Cape Town (Milnerton) Industry: Large / Heavy Industry Exp & Projects Ref No.: TRG 2145 Salary: TCTC = SA market related basic M/Aid Pension Retention Allowance (avail/neg) TBC Start Date: As soon as possible An opportunity for an experienced ELECTRICAL SYSTEMS (FIELD ENGINEER) is required for permanent employment based in ...

DEBT REVIEW SALES AGENT Ever growing call center in the debt review industry looking for punctual and hard working agents to add to our team. we offer basic salary and commission. basic can go as high as R8 000 p.m. commission earned based off what you clear / payments and you earn a percentage of that amount. Located in the Athlone district and must be able to travel. * must have debt review exp...

Customer Success Consultant (POS24087) Somerset West R18 000 to R 23 000 Requirements Youre passionate about great customer experience, making complex things simple, all while improving our clients lives in the process 1 years of experience in an account management, customer success or online training in the software industry A track record in property management Phenomenal interpersonal skills t...

About the job Sales Administrator / Support Cape Town Northern Suburbs, Permanent FC0L37R338 Cape Town Northern SuburbsThe Sales Admin Assistant will provide essential support to the sales team at the client different branches across South Africa. This position plays a crucial role in ensuring the smooth and efficient operation of the sales department. The candidate will be responsible for variou...

JOB SUMMARY Responsible for soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Reservations Sales staff. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Responsible for driving customer loyalty by delivering service excellence throughout each custo...

Cape Town Northern Suburbs The Sales Admin Assistant will provide essential support to the sales team at the client different branches across South Africa. This position plays a crucial role in ensuring the smooth and efficient operation of the sales department. The candidate will be responsible for various administrative tasks, assisting with sales operations, and providing exceptional customer ...

Are you passionate about hospitality and fluent in both Swedish and English? Your next exciting opportunity awaits as a Swedish-speaking Customer Support Executive in the vibrant city of Cape Town. Join our client in ensuring travelers have unforgettable experiences as they explore all that this beautiful destination has to offer. Apply for this job today!Your keyjobresponsibilities as theSwedish...

Kibo Technical stands at the forefront of technological advancement, offering innovative solutions to businesses across various sectors. Committed to excellence, we are currently seeking a driven individual to join our esteemed IT Helpdesk team. If you're passionate about delivering exceptional customer service and technical support, this could be the perfect fit for you. First-Class Support: Pro...

Are you passionate about hospitality and fluent in both Swedish and English? Your next exciting opportunity awaits as a Swedish-speaking Customer Support Executive in the vibrant city of Cape Town. Join our client in ensuring travelers have unforgettable experiences as they explore all that this beautiful destination has to offer. Apply for this job today! Your keyjobresponsibilities as theSwedis...

David Kennedy Recruitment Ltd provides unparalleled recruitment services for international companies across the Europe. We bring a fresh and innovative approach to recruitment services, acting as liaison between the candidate and the client. Our goal is to exceed the expectations of every client and candidate, and leave each and every party satisfied. David Kennedy Recruitment is working with a y...

Brief Role Description: To implement an effective operations model within the customer facilities and ensure service are delivered effectively and economically. This role profile is an abridged version of what the job incumbent is expected to do in an ordinary day. It does not cover all the duties that will be undertaken by this person which may be delegated to the job incumbent from time to time...

Operations Director Cape TownAt TTEC, we're all about the Human Experience. Elevated. As an Operations / Service Delivery Director in our Cape Town site, you will be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.What You Will be DoingLooking for an opportunity to manage client relationships...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user i...

IT Support Engineer Tier 2 - Century City - R30 000 Per Month We are looking for a motivated and experienced IT Engineer to join our out of hours Service Desk team based in Cape Town, South Africa. This role will report to the Director of Technology and Engineering. This is for a UK-based company, servicing Europe and the UK, so you will work UK hours. The main purpose of this position would be t...