Call Center Team Leader jobs in Cape Town

WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Log...

Call Center Agent - Dutch Speaking - Claremont, South AfricaFull-timeWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance...

WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Log...

Insurance Call Centre Agent - Night Shift (US Hours)Full-timeWNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufact...

Expiry Date: 2024-05-01Purpose of the role:Overview: Finbond Mutual Bank is seeking a dynamic and experienced Call Center Manager to oversee our call center operations based in Somerset West, Cape Town. The call center serves as a control center for our bank branches nationwide, as well as providing essential services to customers for credit and transactional banking needs. We are looking for a r...

Expiry Date: 2024-05-01 Purpose of the role: Overview: Finbond Mutual Bank is seeking a dynamic and experienced Call Center Manager to oversee our call center operations based in Somerset West, Cape Town. The call center serves as a control center for our bank branches nationwide, as well as providing essential services to customers for credit and transactional banking needs. We are looking for a...

NCR Management Centre, an outbound Call Centre has an exciting opportunity for dynamic and energetic individuals to assume the responsibility as a Call Centre Agent - reporting to the Floor Manager. The successful candidates are required to have excellent verbal and written communication skills in English. A second and third language would be advantageous in order to service existing and potentia...

Full-timeCompany DescriptionWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Pack...

At TTEC, we're all about the Human Experience. Elevated. As a Trainer in Cape Town, South Africa, you'll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture. What You'll be Doing Do you have a passion to train and guide others towards best practices? Do you love helping set someone up for succ...

WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logis...

WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Log...

Learning and Leadership Development Manager Cape Town SAAt TTEC, we're all about the Human Experience. Elevated. As a L&D Manager in Cape Town, South Africa you'll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.Learning and Leadership Development (L&LD) Managers manage the operational and...

Learning and Leadership Development Manager Cape Town SAAt TTEC, we re all about the Human Experience. Elevated. As a L&D Manager in Cape Town, South Africa you ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.Learning and Leadership Development (L&LD) Managers manage the operational and...

At TTEC, we re all about the Human Experience. Elevated. As a Trainer in Cape Town, South Africa, you ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture. What You ll be Doing Do you have a passion to train and guide others towards best practices? Do you love helping set someone up for succ...

Collections Agent - Utilities Contact CentreFull-timeWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing,...

WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Log...

What will you do?This career opportunities are available at Santam Direct for a Client Service Consultant; the successful incumbent will be based in Bellville.The Client Service Consultant will offer world class products and services to clients, whilst achieving targets related to quality, productivity and compliments in a call center environment.What will make you successful in this role? Accura...

Company DescriptionWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Good...

PackageR22 000 per month plus commissionPermanent Position, HybridShiftsMonday - Friday 5 working days per weekKEY ACCOUNTABILITIESBrand ambassador for the clientEnsure customer service is provided at a high standardEnsure that all customers can communicate with ease by acting quickly and consistentlyDisplay your passion for service by always putting customers firstMake sure the customer is at th...

Package R30 000 per month plus commission Permanent Position, Hybrid Shifts Monday - Friday 5 working days per week KEY ACCOUNTABILITIES Brand ambassador for the client Ensure customer service is provided at a high standard Ensure that all customers can communicate with ease by acting quickly and consistently Display your passion for service by always putting customers first Make sure the custome...

Hey there, here's a chance to dive into the action as a Workforce Manager in our top-notch Contact Centre in Cape Town!As the Workforce Manager, you'll be the maestro behind the scenes, orchestrating productivity for our amazing customer support team. Your mission? Assess, analyze, and report on employee productivity at individual, inter-departmental, and department group levels.If you're ready t...

Job Description - Training Manager (03U8H) Training Manager Training Manager Cape Town SA US hoursAt TTEC, we're all about the Human Experience. Elevated. As a Training Manager in Cape Town, South Africa you'll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture. Please note this role requires...

RequirementBachelor's degree in business administration, management, or a related field. Master's degree is a plus.8 years' experience in a multi-national company at management Level.12 years' experience in customer serviceMust have proven experience with Logistics industryStrong understanding of EcommerceStrong understanding of customer service principles and practices.Excellent communication an...

Learning and Leadership Development Manager Cape Town SA At TTEC, we're all about the Human Experience. Elevated. As a L&D Manager in Cape Town, South Africa you'll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture. Learning and Leadership Development (L&LD) Managers manage the operational a...