call centre management cape town jobs

We are looking for a competent Help desk technician for our Cape Town Office to provide fast and useful technical assistance on computer systems. The successful candidate will answer queries on basic technical issues and offer advice to solve them. The candidate must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. Must be cu...

ð ð Join Our Dynamic Client Contact Centre Team! ð ð Are you ready to embark on an exciting career journey filled with bubbly conversations, outstanding customer interactions, and a commitment to excellence? Look no further we have the perfect opportunity for you! Position Available: Inbound Client Contact Centre and Correspondence Administrator Job Highlights: Engage with our valued policyholder...

Leading Financial Services Client seeks a Partner & Campaign Manager to manage partner campaigns across the entire marketing funnel (acquisition and conversion). In addition to creating new campaigns, you will examine ways to optimise direct platform channels, including providing support for partner databases, creating creative messaging, testing protocols, adhering to compliance requirements, an...

Compliance Operations Quality Assurance Speciialist Compliance Operations Quality Assurance Speciialist Mukuru has an opportunity available for a Compliance Ops Quality Assurance Specialist to join the Operations team based in Cape Town.As a Compliance Operations Quality Assurance Specialist, your role involves evaluating customer interactions across various channels, including calls, chats, and ...

OMF Service Centre Consultant (Permanent in office Cape Town) page is loaded OMF Service Centre Consultant (Permanent in office Cape Town) Apply locations Cape Town time type Full time posted on Posted 4 Days Ago job requisition id JR-53804 Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description This role ...

Compliance Operations Quality Assurance Speciialist Compliance Operations Quality Assurance Speciialist Mukuru has an opportunity available for a Compliance Ops Quality Assurance Specialist to join the Operations team based in Cape Town. As a Compliance Operations Quality Assurance Specialist, your role involves evaluating customer interactions across various channels, including calls, chats, and...

Operations Manager - Insurance Call Centre - US HoursFull-timeWNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufac...

Team Leader - Insurance Call Centre (US Hours)Full-timeWNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing,...

We are seeking skilled and experienced Debt Collectors to join our reputable call centre. The primary responsibility of this role is to effectively collect outstanding debts from businesses while maintaining a professional and compassionate approach. New division has been opened so need new teams of staff (30)Responsibilities: Early shift will be Monday - Friday from 07:30 - 15:45 as well as 2 Sa...

Service Centre Consultant (Permanent In Office Cape Town) page is loaded Service Centre Consultant (Permanent In Office Cape Town) Apply locations Cape Town posted on Posted Yesterday job requisition id JR-53457 Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job DescriptionThis role delivers client service by tak...

One of Africa's largest supermarket retailer has a great opportunity for a Team Leader for their Customer Service Centre.Purpose of the JobYou will be responsible for providing front line direction to the Customer Service Centre Agents and assist the Contact Centre Manager in handling the day-to-day operations of the team. You will also be accountable for leading the team to success through coach...

We are looking for a competent Help desk technician for our Cape Town Office to provide fast and useful technical assistance on computer systems. The successful candidate will answer queries on basic technical issues and offer advice to solve them. The candidate must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. Must be cu...

Ignition CX City of Cape Town, Western Cape, South Africa Direct message the job poster from Ignition CXLeaving a legacy starts on day one. We believe that we only get one chance to make a great first impression with our new employees and that every interaction is an opportunity to make the world around us better.Our Team Leaders should always look the part, act the part, and treat their physical...

Purpose To provide quality and efficient service to our clients leading, managing, developing and motivating a team of call centre agents. Responsibilities KRA / Main Outputs and Responsibilities Detailed Description Ensure efficient daily operation of the team against KPI's Drive the operating rhythm by providing daily direction and communication to agents to ensure that daily and weekly targets...

Service Centre Consultant (Permanent In Office Cape Town) page is loaded Service Centre Consultant (Permanent In Office Cape Town) Apply locations Cape Town posted on Posted Yesterday job requisition id JR-53457 Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description This role delivers client service by ta...

End-to-end partner campaign responsibility (acquisition and conversion) Build new campaigns and explore opportunities for optimisation Manage resources to drive program success Manage the delivery of marketing campaigns integration Stakeholder management Conversion analytics Campaign management metrics End-to-end customer journey data analysis FAAS (funding as a service) Onboarding and management...

A recent professional profile photo is to accompany your application EMPLOYMENT TYPE : Permanent SECTOR : Admin / Call Centre BASIC SALARY : R11,000 START DATE : A.S.A.P / Immediate REQUIREMENTS: 2 years proven client service/call centre experience Medical Aid understanding and servicing experience Individual life policy administration knowledge and experience Intermediary MS Office, especially E...

ENVIRONMENT: A customer-centric & solutions-driven Software Support Technician is sought by an innovative Software Specialist catering a suite of products to the Courier sector. You will be expected to support the customer base with any application based technical difficulties as well as network and infrastructural troubleshooting relating to software requirements. You will also be required to ra...

3 weeks ago Be among the first 25 applicants Save this job with your existing LinkedIn profile, or create a new one. Save this job with your existing LinkedIn profile, or create a new one. Your job seeking activity is only visible to you. Email Welcome backSign in to save Branch Manager - Manufacturing Industry at RPO Recruitment - Your RPO Service Provider. RPO Recruitment is currently seeking a...

DataFin was established in 1999. We pride ourselves on the fact that we have established relationships with industry leaders and a vast majority of our business is repeat business. ENVIRONMENT: A customer-centric & solutions-driven Software Support Technician is sought by an innovative Software Specialist catering a suite of products to the Courier sector. You will be expected to support the cust...

These jobs were popular with other job seekersEnsure that all inbound and outbound Fraud cases (calls and emails) are actioned in order to provide assistance / feedback to customers Analyse alerts flagged on the fraud monitoring systems and confirm validity of suspicious transactions / activity with customers in order to detect / prevent fraud (all fraud types) Load security blocks where suspicio...

Stay safe online. Now more than ever it's important to be cybersafe. See Santam's tips to help you stay safe online. Learn more. Find your perfect role at SantamTeam Leader - Client Engagement (CAPE TOWN)The Santam Direct Call Centre has a position available for a First Line Manager in the Client Engagement department. The role is based in Bellville, Cape Town.The purpose of this role is to ensur...

Stay safe online. Now more than ever it's important to be cybersafe. See Santam's tips to help you stay safe online. Learn more. Find your perfect role at SantamTeam Leader - Client Engagement (CAPE TOWN)The Santam Direct Call Centre has a position available for a First Line Manager in the Client Engagement department. The role is based in Bellville, Cape Town. The purpose of this role is to ensu...

About Sanlam Corporate:Our vision is to be the preferred partner to Corporate and Public Sector by providing an awesome client experience and comprehensive solutions that enable the financial resilience and prosperity of those entities and their employees. We believe in creating and cultivating a positive, energised working environment that gives every individual the opportunity to achieve succes...