call centre management cape town jobs

Expiry Date: 2024-05-01 Purpose of the role: Overview: Finbond Mutual Bank is seeking a dynamic and experienced Call Center Manager to oversee our call center operations based in Somerset West, Cape Town. The call center serves as a control center for our bank branches nationwide, as well as providing essential services to customers for credit and transactional banking needs. We are looking for a...

NCR Management Centre, an outbound Call Centre has an exciting opportunity for dynamic and energetic individuals to assume the responsibility as a Call Centre Agent - reporting to the Floor Manager. The successful candidates are required to have excellent verbal and written communication skills in English. A second and third language would be advantageous in order to service existing and potentia...

Our client in the Banking and Investment Sector, has a fantastic opportunity for a Call Centre Manager : Asset Management. The successful candidate will be responsible for minimising financial and repetitional risk exposure relating to administration functions for internal and external stakeholders within the company through enabling others. Job Responsibilities:Build strong relationships with ex...

The contact centre is responsible for the inbound telephonic servicing of the individual policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a high standard of customer service. They also respond to claim-related queries and correspondence received.Requirements:Must have a thorough understanding of medical aid operations or insurance policy adm...

Our client is seeking an experienced Client Contact Centre Administrator. The contact centre is responsible for the inbound telephonic servicing of the individual policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a high standard of customer service. They also respond to claim-related queries and correspondence received. Requirements: Must hav...

We are seeking a dynamic Customer Service Call Center Agent (Outbound) to join our team in Bellville, Western Cape, on a 6-month contract. Our client is a wholesaler of pharmaceutical products. The ideal candidate should be located in close proximity to Bellville and possess the following qualities: - High energy levels and a proactive approach to achieving targets - Demonstrated ability to deliv...

Reference: PE000919-M -1 Our client is seeking an experienced Client Contact Centre Administrator. The contact centre is responsible for the inbound telephonic servicing of the individual policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a high standard of customer service. They also respond to claim-related queries and correspondence receive...

We are seeking a dynamic Customer Service Call Center Agent (Outbound) to join our team in Bellville, Western Cape, on a 6-month contract. Our client is a wholesaler of pharmaceutical products.The ideal candidate should be located in close proximity to Bellville and possess the following qualities:- High energy levels and a proactive approach to achieving targets- Demonstrated ability to deliver ...

DataFin was established in 1999. We pride ourselves on the fact that we have established relationships with industry leaders and a vast majority of our business is repeat business. ENVIRONMENT: A Hermanus-based Financial Emigration Specialist seeks a highly meticulous, self-driven & client-centric individual to fill the role of an Intermediary Financial Consultant on a 1 Year Contract basis. The ...

A call center agent is empathetic, patient, and knowledgeable about financial matters. They possess a deep understanding of debt management solutions and are adept at explaining complex concepts in a clear and understandable manner. Their communication style is compassionate, as they listen attentively to clients' concerns and provide reassurance while offering practical solutions. With a focus o...

To manage the Asset to ensure Clients optimal return on investment and to ensure that all buildings, grounds and equipment are well maintained and in optimal working condition Roles and Responsibilities 1. Daily Requirements : Attend to day-to-day adhoc tasks and tenant management General contractor and quality management Attending to administration as and when required Daily interaction with the...

Manager - Customer Service Experience page is loaded Manager - Customer Service Experience Apply locations Cape Town time type Full time posted on Posted 3 Days Ago job requisition id JR001102 Oversees and manages the overall operation of the customer service centre in support of our Retail, C&I, Aviation, and Lubricants businesses within South Africa and Botswana. Develops and leads a cohesive c...

The contact centre is responsible for the inbound telephonic servicing of the individual policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a high standard of customer service. They also respond to claim-related queries and correspondence received. Requirements: Must have a thorough understanding of medical aid operations or insurance policy a...

Our client is seeking an experienced Client Contact Centre Administrator. The contact centre is responsible for the inbound telephonic servicing of the individual policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a high standard of customer service. They also respond to claim-related queries and correspondence received. Requirements: Must hav...

These jobs were popular with other job seekersWe are currently seeking an ambitious and driven internal sales professional ready to make the leap to external sales. In this role, you'll have the opportunity to take your proven track record of success and apply it in a new, client-facing capacity.Our client is looking to employ a Junior Sales Manager based in Cape Town, Johannesburg and Durban.RES...

Reference: PE000919-M -1 Our client is seeking an experienced Client Contact Centre Administrator. The contact centre is responsible for the inbound telephonic servicing of the individual policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a high standard of customer service. They also respond to claim-related queries and correspondence receive...

Manager - Customer Service Experience page is loaded Manager - Customer Service Experience Apply locations Cape Town time type Full time posted on Posted 3 Days Ago job requisition id JR001102 Oversees and manages the overall operation of the customer service centre in support of our Retail, C&I, Aviation, and Lubricants businesses within South Africa and Botswana. Develops and leads a cohesive c...

Business Performance Manager Call Centre Division CAPE TOWN FULL TIMEReporting into the CEO of Strive Marketing Services (Pty) LTD , as the Business Performance Manager in our Call Centre division, you support the development of processes to improve the performance of our network of Call Centre clients to ensure superior sales and earnings for Strive. Support them in enhancing their performance o...

.When it comes to putting people first, we're number 1. The number 1 Top Employer in South Africa. Certified by the Top Employer Institute 2024.Role Purpose/Business Unit:Monitoring of the Core network, troubleshooting and co-ordinating resolution of fault with the support areas. Provide guidance and support to the Core L1 team, perform root cause analysis and respond to client queries. Identify ...

CALL CENTRE MANAGER

Dis-Chem Pharmacies' Steps to Health store has an opportunity available for a Dispensary Support to join the team. The main purpose of this is to employ learners who are capable of doing and completing the learner basic pharmacist assistant course. This course will equip learners to understand the underlying principles of all of the major areas related to the pharmaceutical environment and dispen...

To provide quality and efficient service to our clients through the hiring and filling of vacant positions with talented and/or qualified candidates. To source and screen candidates, coordinate the interview process, and facilitate offers and employment negotiations whilst ensuring candidates have an enjoyable experience. Senior Recruiter to provide support to the account managers, supporting and...

Stor-Age Property REIT Limited (Stor-Age) is the leading and largest self storage property fund and brand in South Africa. Focused on the fast-growing self storage sector, a niche sub-sector of the broader commercial property market, Stor-Age develops, acquires, and manages high-profile self storage properties. Listed on the JSE in 2015 and ranked in the Sunday Times top 100 companies, Stor-Age n...

Client Contact Centre Service Administrator Join Our Dynamic Client Contact Centre Team! Are you ready to embark on an exciting career journey filled with bubbly conversations, outstanding customer interactions, and a commitment to excellence? Look no further we have the perfect opportunity for you! Position Available: Inbound Client Contact Centre and Correspondence Administrator Job Highlights:...