call centre agents needed in johannesburg

Duties: Omnichannel Customer Interaction Management - Oversee a multifaceted contact centre that handles a variety of queries, including first line and second line technical issues, billing enquiries, and general customer concerns across multiple channels such as voice calls, chatbots, social media, WhatsApp, and other digital platforms. - Ensure seamless and consistent customer service across al...

To lead and enhance the operations of the Contact Centre, ensuring exceptional customer service while optimising operational efficiency and cost-effectiveness. The Manager: Contact Centre will be pivotal in driving first-rate customer experiences, fostering a culture of continuous improvement, and ensuring the seamless integration of technology and people management to achieve superior service st...

We are looking to employ a Call Centre Supervisor to manage a market research call centre in Randburg. This person will be responsible for the day to day managing of the agents with regards to rostering, disciplines, productivity etc.Grade 12 (minimum)Call centre experience essentialWell versed in disciplinary proceduresAble to roster and rotate staff on a daily basisAttention to detailAbility to...

Our well-establish client is looking for a Customer Care Administrator to join their growing team. You will be responsible for monitoring, managing, and upskilling the Customer Care Consultants (CCC) to ensure quality assurance standards and to action higher-level query resolutions and engage in system improvement recommendations. The full planning, implementation, maintenance, and upgrades of ag...

Our well-establish client is looking for a Customer Care Administrator to join their growing team. You will be responsible for monitoring, managing, and upskilling the Customer Care Consultants (CCC) to ensure quality assurance standards and to action higher-level query resolutions and engage in system improvement recommendations. The full planning, implementation, maintenance, and upgrades of ag...

Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred on our delivery of Insurance Good and Proper. What w...

Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred on our delivery of Insurance Good and Proper. What w...

Who we are Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred on our delivery of Insurance Good and Pro...

Quality Assurance Motor Support (JG9) X2Johannesburg, Gauteng, South Africa Quality Assurance Motor Support (JG9) X22 positions are available in Santam Motor Support: Quality Assurance (JHB, Hill On Empire) for a position as a Quality Assurance Consultant Division: Motor Support: Quality Assurance. Reports to: First Line Manager: Quality Assurance. Job grade: 9 Location: JHB WHAT WILL YOU DO?The ...

The Call Centre Agent is responsible to answer all inbound calls and attend to all walk-in visitors, identify the caller / visitor, respond to the enquiry / request either verbally or in writing and process and accurately record all information received within the set service level agreements. The Call Centre Agent is responsible to return voice messages and abandoned calls and contact members to...

We have an exciting opportunity for an exceptional, highly motivated and target driven Team Leader to join our Customer Service team based in Sandton, Johannesburg. The main responsibility of the role is to ensure exceptional customer experiences while also driving team performance and achieving operational targets.Education A Matric certificate or Equivalent NQF Level 4 Qualification.FAIS accred...

To support the management team in the client s Management department and to attend to escalated queries. To ensure the prompt resolution of member queries regarding all medical aid claims, telephonically and in writing.Key ActivitiesDefined legal, statutory and regulatory compliance is maintained at the required standardsOperational risk and governance structures, measures and frameworks are comp...

CALL CENTRE AGENTS Marketing of private residence resorts. Excellent opportunity. Looking for bubbly motivated agents. Basic and comm. Please e-mail CV to:

Shift Supervisor: Monitoring Control Centre - JhbListing reference: track_001149Listing status: OnlineApply by: 12 January 2024Position summaryIndustry: Telecommunication ServicesJob category: Telecommunication and Mobile SystemsLocation: JohannesburgContract: PermanentRemuneration: Market RelatedEE position: YesIntroductionTRACKER requires the services of a Shift Supervisor in the Monitoring Con...

To support the management team in the client s Management department and to attend to escalated queries. To ensure the prompt resolution of member queries regarding all medical aid claims, telephonically and in writing. Key Activities Defined legal, statutory and regulatory compliance is maintained at the required standards Operational risk and governance structures, measures and frameworks are c...

Our ClientA global leader in the BPO sector offering world-class CX and Service Centres at all their locations. They service industries such as eCommerce, Retail, Food Delivery, and Technology. Our client is looking for English Customer Service Agents that is excited about entering the international market. Package- R7000- Night Shift Allowance up to R1,500.00.- Transport subsidy Allowance up to ...

Our client is looking for English Customer Service Agents that is excited about entering the international market. Package:- R 7166 per month R1000 Night Shift Allowance R1000 Advisor Allowance- Medical Aid for the main member- Funeral Cover- Full training- Night shift allowance- Customized incentive program - Subsidized door-to-door transport service from work (after your shift ends) Working Hou...

Call Centre Team Leader Bluespec Holdings 2023-06-29 Gauteng - Sandton Job Ref #: BSH-140 Industry: Call Centre Job Type: Permanent Positions Available: 1 We are looking for seasoned Team Leaders to join our dynamic team in our inbound Emergency Contact Centre. Job Description Main Job Function:You will manage and direct call centre agents in achieving their required daily duties. Your role will ...

Call Centre Manager Bluespec Holdings 2023-06-29 Gauteng - Sandton Job Ref #: BSH-139 Industry: Call Centre Job Type: Permanent Positions Available: 1 We are currently seeking an experienced Call Center Manager to join our dynamic team in an inbound Emergency Contact Centre. Job Description Main Job Function:In this role, you will be responsible for overseeing the day-to-day operations of our Cal...

10 CALL CENTRE AGENTS NEEDED AROUND JOHANNESBURG AND RANDBURG Candidates required to start immediately with or without experience training will be provided. Must speak English very well , Afrikaans and other African languages, computer literate, must be

Basic salary of : R8500 Minimum Requirements: No experience needed as full training will be provided Excellent communication skills Target driven Must be extremely disciplined. If you are interested forward your cv to:

Call centre agents needed in Johannesburg for promotion of ABSA loans and Hollard insurance policies.no experience required. Have grade 12 and good communication skills. Basic salary and commission of up to R5000 Contact salume 0110499921 / 0733987184 Wh

Call Centre positions immediately available for consultants to work in Networking fields, Banks, Media, Insurances etc. Call Centre experience not required as induction training will be conducted for a week before starting with duties. To apply Contact o

call center agency looking for agents to start work immediately in Johannesburg. requirements Grade 12 good communication skills willing to start immediately email your CV to