call centre agents needed in johannesburg

UDM International, a fast-paced direct marketing company is seeking a dynamic, driven, positive and hard-working individual to join the team! In-house training is provided with our amazing training team and coaches. Great weekly bonuses for meeting targets. Referral-based leads. No claw backs or desk fees. Great uncapped commission earn as much as youd like! Fully paid training, bonuses and incen...

Company Base in Strydompark (Randburg) is looking for Outbound Call Centre Agents to join their team!!! You are comfortable and excellent on the phone. You are goal-oriented and most importantly, you believe in yourself! Join our team to experience exceptional training, mentoring and professional support!! You will be responsible for conducting outbound calls to engage with prospective clients, a...

Company Base in Strydompark (Randburg) is looking for Outbound Call Centre Agents to join their team!!! You are comfortable and excellent on the phone. You are goal-oriented and most importantly, you believe in yourself! Join our team to experience exceptional training, mentoring and professional support!! You will be responsible for conducting outbound calls to engage with prospective clients, a...

Manage the day-to-day activities of the Fraud Agents (working shifts 24/7) who will detect and prevent fraud (inbound and outbound) Manage the day-to-day activities of Fraud Administration Agents who will investigate and recover losses incurred due to fraud reported on customer bank accounts (online / card fraud) Provide excellent customer service to cardholders, merchants, internal and external ...

CX Associate Are you ready to take the next step in your career?What you will be doing;The purpose of this role is train, coach and evaluate agents' interactions, ensuring the agents are ready, prepared and deliver exceptional customer experiences.1. Training Delivers induction, product, systems, and customer experience training to agents Deliver refresher training as required Creates a training ...

Call Centre Operations Lead Bluespec Holdings 2023-07-13 Gauteng - Sandton Job Ref #: CCOL Industry: Call Centre Job Type: Permanent Positions Available: 1 Our leading Emergency Responder Call Centre is currently looking for a Manager that will be overseeing Customer Care & Release departments to ensure that deliverables are met while dealing with clients and financial aspects. Job Description Jo...

We are urgently seeking Inbound Call Centre Agents for a Contact centre in Johannesburg. Inbound call centre Customer service Grade 12 / Matric 1 - 2 years contact centre experience Excellent communication skills Must be computer literate Salary: To be confirmed Location: Johannesburg

We're seeking Call Centre Agents - Johannesburg (Gauteng) . To Sell a range of insurance, financial or other products to potential customers Making professional sales call to customers. Knowing the product being sold. Handling and overcoming objections from clients. Following the sales script 100%. Ensuring no risk or fraudulent sales are made. Treating the customer fairly. Understanding the call...

We are urgently seeking Inbound Call Centre Agents for a Contact centre in Johannesburg. Inbound call centre Customer service Grade 12 / Matric 1 - 2 years contact centre experience Excellent communication skills Must be computer literate Salary: To be confirmed Location: Johannesburg

We're seeking Call Centre Agents - Johannesburg (Gauteng) . To Sell a range of insurance, financial or other products to potential customers Making professional sales call to customers. Knowing the product being sold. Handling and overcoming objections from clients. Following the sales script 100%. Ensuring no risk or fraudulent sales are made. Treating the customer fairly. Understanding the call...

CX Associate Are you ready to take the next step in your career?What you will be doing;The purpose of this role is train, coach and evaluate agents interactions, ensuring the agents are ready, prepared and deliver exceptional customer experiences.1. Training Delivers induction, product, systems, and customer experience training to agents Deliver refresher training as required Creates a training e...

Duties:Omnichannel Customer Interaction Management- Oversee a multifaceted contact centre that handles a variety of queries, including first line and second line technical issues, billing enquiries, and general customer concerns across multiple channels such as voice calls, chatbots, social media, WhatsApp, and other digital platforms.- Ensure seamless and consistent customer service across all c...

Duties:Omnichannel Customer Interaction Management- Oversee a multifaceted contact centre that handles a variety of queries, including first line and second line technical issues, billing enquiries, and general customer concerns across multiple channels such as voice calls, chatbots, social media, WhatsApp, and other digital platforms.- Ensure seamless and consistent customer service across all c...

To lead and enhance the operations of the Contact Centre, ensuring exceptional customer service while optimising operational efficiency and cost-effectiveness. The Manager: Contact Centre will be pivotal in driving first-rate customer experiences, fostering a culture of continuous improvement, and ensuring the seamless integration of technology and people management to achieve superior service st...

Duties: Omnichannel Customer Interaction Management - Oversee a multifaceted contact centre that handles a variety of queries, including first line and second line technical issues, billing enquiries, and general customer concerns across multiple channels such as voice calls, chatbots, social media, WhatsApp, and other digital platforms. - Ensure seamless and consistent customer service across al...

To lead and enhance the operations of the Contact Centre, ensuring exceptional customer service while optimising operational efficiency and cost-effectiveness. The Manager: Contact Centre will be pivotal in driving first-rate customer experiences, fostering a culture of continuous improvement, and ensuring the seamless integration of technology and people management to achieve superior service st...

To lead and enhance the operations of the Contact Centre, ensuring exceptional customer service while optimising operational efficiency and cost-effectiveness. The Manager: Contact Centre will be pivotal in driving first-rate customer experiences, fostering a culture of continuous improvement, and ensuring the seamless integration of technology and people management to achieve superior service st...

About Us We provide a variety of call centre, customer care, sales, claims, administration and office-based services to international clients across numerous different industries. Our company is owner-managed which ensures that we source only the highest quality staff able to speak English fluently with a neutral accent. Our IT infrastructure ensures that we provide our clients with 24-hour unint...

About Us We provide a variety of call centre, customer care, sales, claims, administration and office-based services to international clients across numerous different industries. Our company is owner-managed which ensures that we source only the highest quality staff able to speak English fluently with a neutral accent. Our IT infrastructure ensures that we provide our clients with 24-hour unint...

About Us We provide a variety of customer care, sales, claims, administration and office-based services to international clients across numerous different industries. Our company is owner-managed which ensures that we source only the highest quality staff able to speak English fluently with a neutral accent. Our IT infrastructure ensures that we provide our clients with 24-hour uninterrupted supp...

The Call Centre Agent is responsible to answer all inbound calls and attend to all walk-in visitors, identify the caller / visitor, respond to the enquiry / request either verbally or in writing and process and accurately record all information received within the set service level agreements. The Call Centre Agent is responsible to return voice messages and abandoned calls and contact members to...

We are looking to employ a Call Centre Supervisor to manage a market research call centre in Randburg. This person will be responsible for the day to day managing of the agents with regards to rostering, disciplines, productivity etc.Grade 12 (minimum)Call centre experience essentialWell versed in disciplinary proceduresAble to roster and rotate staff on a daily basisAttention to detailAbility to...

Our well-establish client is looking for a Customer Care Administrator to join their growing team. You will be responsible for monitoring, managing, and upskilling the Customer Care Consultants (CCC) to ensure quality assurance standards and to action higher-level query resolutions and engage in system improvement recommendations. The full planning, implementation, maintenance, and upgrades of ag...

Our well-establish client is looking for a Customer Care Administrator to join their growing team. You will be responsible for monitoring, managing, and upskilling the Customer Care Consultants (CCC) to ensure quality assurance standards and to action higher-level query resolutions and engage in system improvement recommendations. The full planning, implementation, maintenance, and upgrades of ag...