bank contact centre jobs

Business Segment: Personal & Private Banking Location: ZA, Western Cape, Cape Town, Thibault Square Cnr Hans Strydom, Long St, Cape Town City Centre To provide an efficient and effective point of contact for new and existing Consumer Clients within the Branch and through Proactive initiatives. To provide an onsite selling capability to lead sources and acquire new business within the relevant Loc...

Responsible for South African Treasury activities including daily receipting, transfers between bookings, allocations and assist with customer receipting queries, cash collection procedures and managing bookings in terms of standard terms and conditions. Performing reconciliations of suspense accounts. Preparing bookings for each departure and ensuring bookings meet the requirements to be issued ...

Responsible for South African Treasury activities including daily receipting, transfers between bookings, allocations and assist with customer receipting queries, cash collection procedures and managing bookings in terms of standard terms and conditions. Performing reconciliations of suspense accounts. Preparing bookings for each departure and ensuring bookings meet the requirements to be issued ...

Job DescriptionTo interpret the business requirement specification and translate into a detailed system design specification to enable the development of innovative, flexible and efficient solution of a business problem Hello Future Systems Analyst Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of peopl...

Business Segment: Personal & Private Banking Location: ZA, Eastern - Cape, Queenstown, Gumede Street, Ezibeleni To take demand from personal customers for any banking matters ranging from product questions to customer account activities (e.g., opening accounts, statements, debit order information, etc.), whilst forming an accurate assessment and understanding of that demand in order to act on it ...

Business Segment: Personal & Private Banking Location: ZA, LP, Polokwane, Shop L1, Mall of the North, Cnr R81 & R101 To take demand from personal customers for any banking matters ranging from product questions to customer account activities (e.g., opening accounts, statements, debit order information, etc.), whilst forming an accurate assessment and understanding of that demand in order to act o...

Job DescriptionTo manage and grow a portfolio of Small and Medium Enterprises with high profit generationTo conclude telephonic sales aligned to set targets via focused campaigns to further entrench and increase profitability of the existing Business Banking and Commercial Base Identifying customer needs and providing information on a broad range of the business's and groups products and services...

Business Segment: Personal & Private Banking Location: ZA, GP, Roodepoort, Ellis Street 4 To lead and supervise Inbound/Outbound sales consultants engaged in the sale of products in accordance with business and client needs through the application of call centre best practice which will ensure that sales targets are met and to consistently portray a corporate image.To lead and supervise acting in...

Business Segment: Personal & Private Banking Location: ZA, GP, Roodepoort, Ellis Street 4 Conduct quality assurance evaluations on all call-centre staff to ensure set standards are maintained/developed regarding all customer interactions (telephonic) in relation to Customer Experience and Technical Experience (Product, Systems and Process knowledge). Ensure consultants adhere to compliance and le...

Business Segment: Personal & Private Banking Location: ZA, GP, Johannesburg, Simmonds Street To drive the implementation of risk execution frameworks and standards for an allocated portfolio within PPB (e.g., branches,Onboarding and Entrenchment, etc.) to ensure adherence to key, critical risk, compliance and regulatory controls Qualifications Minimum Qualifications First DegreeBusiness Commerce ...

Position: Independent Short-term Insurance Broker (Commercial)Location: Pretoria Do you love being out and about, meeting new people? Do you want to write your own cheque on a monthly basis? Are you fantastic at convincing and does your negotiation skills know no bounds? Raise your hand becauseWE'RE HIRING! It's our mission to unleash the potential in our team, and we know that teams perform best...

Business Segment: Personal & Private Banking Location: ZA, GP, Roodepoort, Ellis Street 4 Conduct quality assurance evaluations on all call-centre staff to ensure set standards are maintained/developed regarding all customer interactions (telephonic) in relation to Customer Experience and Technical Experience (Product, Systems and Process knowledge). Ensure consultants adhere to compliance and le...

Business Segment: Personal & Private Banking Location: ZA, Western Cape, Cape Town, Thibault Square Cnr Hans Strydom, Long St, Cape Town City Centre To provide an efficient and effective point of contact for new and existing Consumer Clients within the Branch and through Proactive initiatives. To provide an onsite selling capability to lead sources and acquire new business within the relevant Loc...

Job DescriptionTo interpret the business requirement specification and translate into a detailed system design specification to enable the development of innovative, flexible and efficient solution of a business problem Hello Future Systems Analyst Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of peopl...

Job DescriptionTo manage and grow a portfolio of Small and Medium Enterprises with high profit generationTo conclude telephonic sales aligned to set targets via focused campaigns to further entrench and increase profitability of the existing Business Banking and Commercial BaseIdentifying customer needs and providing information on a broad range of the business's and groups products and servicesP...

Business Segment: Personal & Private Banking Location: ZA, GP, Roodepoort, Ellis Street 4 To manage, and have oversight over the team, whilst delivering a superior customer service. To grow and maintain our customer base through partnerships, proactively maintaining policy records and Cross selling customers through value adding service, products Pricing, refund decisions where required. To manag...

Business Segment: Corporate & Investment Banking Location: ZA, GP, Johannesburg, Simmonds Street To provide client support services on technical and product related queries to clients and internal stakeholders in line with the vision, strategy and values of Global Shared Services, Client Services and Standard Bank Group. Qualifications Qualifications: MatricDiploma in Office AdministrationExperie...

Business Segment: Personal & Private Banking Location: ZA, GP, Roodepoort, Ellis Street 4 To lead and supervise Inbound/Outbound sales consultants engaged in the sale of products in accordance with business and client needs through the application of call centre best practice which will ensure that sales targets are met and to consistently portray a corporate image.To lead and supervise acting in...

Business Segment: Business & Commercial Banking Location: ZA, GP, Johannesburg, Baker Street 30 To effectively execute the trade sales function, comprising solution structuring, draftingof deal papers for credit approval, vetting of resultant legal agreements, assisting in theclosure of conditions precedent, assisting with client onboarding and training. Aftersales comprise assisting with changes...

POSITION PURPOSEResponsible for the management of the Property. Ensure investment growth and maximum income of Property through effective property management and asset control. Develops related budgets, oversees leasing contracts, procures services, handles third party service contracts, and directs maintenance procedures. Ensures that all buildings, grounds, and equipment are well maintained and...

POSITION PURPOSE Responsible for the management of the Property. Ensure investment growth and maximum income of Property through effective property management and asset control. Develops related budgets, oversees leasing contracts, procures services, handles third party service contracts, and directs maintenance procedures. Ensures that all buildings, grounds, and equipment are well maintained an...

Business Segment: Personal & Private Banking To take demand from personal customers for any banking matters ranging from product questions to customer account activities (e.g., opening accounts, statements, debit order information, etc.), whilst forming an accurate assessment and understanding of that demand in order to act on it in a one-and-done manner that consistently delivers what matters to...

Business Segment: Consumer & High Net Worth Clients Location: ZA, GP, Johannesburg, Simmonds Street 3 To act as point of contact for customer first-call resolutions, across all personal products, and negotiate payment arrangements in such a manner as to retain, educate and rehabilitate customers. Qualifications Minimum Qualifications Type of Qualification: Secondary/High school/A levels/Matric Fi...

Business Segment: Business & Commercial Banking Location: ZA, GP, Johannesburg, Baker Street 30 To effectively execute the trade sales function, comprising solution structuring, drafting of deal papers for credit approval, vetting of resultant legal agreements, assisting in the closure of conditions precedent, assisting with client onboarding and training. After sales comprise assisting with chan...