bank contact centre jobs

Business Segment: Personal & Private Banking Take personal customer sales demand (Lending, Retentions, Enablement, Home Loans Sales, UCount) or service enquiries for two or more of the following: Transactional, Risk, Segment (service only), Fleet, Wealth, Travel Wallet / Secure Code, and or just Secured Lending, or Biz Direct across various mediums (i.e. phone, fax, e-mail, social media etc.) acc...

Facilitator Learning, PPB, Gauteng (based in Johannesburg) Job Overview Business Segment: Personal & Private Banking Location: ZA, GP, Johannesburg, Simmonds Street 5 To support a positive workforce experience for Group Centre of Expertise/designated business units/corporate functions/geographies, by facilitating learning programmes to address requirements. Partner with stakeholders to understand...

Job Overview Business Segment: Personal & Private Banking To support a positive workforce experience for Group Centre of Expertise/designated business units/corporate functions/geographies, by facilitating learning programmes to address requirements. Partner with stakeholders to understand learner needs & deliver data-driven insights, pertinent to the CoE, for decision making. Interpret current r...

Job Overview Business Segment: Personal & Private Banking To support a positive workforce experience for Group Centre of Expertise/designated business units/corporate functions/geographies, by facilitating learning programmes to address requirements. Partner with stakeholders to understand learner needs & deliver data-driven insights, pertinent to the CoE, for decision making. Interpret current r...

Facilitator Learning, PPB, Gauteng (based in Johannesburg) Job Overview Business Segment: Personal & Private Banking Location: ZA, GP, Johannesburg, Simmonds Street 5 To support a positive workforce experience for Group Centre of Expertise/designated business units/corporate functions/geographies, by facilitating learning programmes to address requirements. Partner with stakeholders to understand...

Empowering Africa's tomorrow, together one story at a time.With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group. My Career Development Portal : Wherever you are in your car...

Business Segment: Personal & Private Banking Location: ZA, GP, Roodepoort, Ellis Street 4 Conduct quality assurance evaluations on all call-centre staff to ensure set standards are maintained/developed regarding all customer interactions (telephonic) in relation to Customer Experience and Technical Experience (Product, Systems and Process knowledge). Ensure consultants adhere to compliance and le...

Business Segment: Personal & Private Banking Location: ZA, GP, Roodepoort, Ellis Street 4 Conduct quality assurance evaluations on all call-centre staff to ensure set standards are maintained/developed regarding all customer interactions (telephonic) in relation to Customer Experience and Technical Experience (Product, Systems and Process knowledge). Ensure consultants adhere to compliance and le...

Business Segment: Personal & Private Banking Location: ZA, GP, Roodepoort, Ellis Street 4 To sell Flexi Product in the outbound contact centre in accordance with the business needs. To facilitate the development of customer loyalty through customer management and to consistently portray a professional image. Qualifications Completed Matric Long Term 120 FAIS CreditsRE5 accreditedExperience1 year ...

Business Segment: Personal & Private Banking Location: ZA, GP, Roodepoort, Ellis Street 4 To sell Flexi Product in the outbound contact centre in accordance with the business needs. To facilitate the development of customer loyalty through customer management and to consistently portray a professional image. Qualifications Completed Matric Long Term 120 FAIS CreditsRE5 accredited Experience 1 yea...

Company: Icebolethu Group Position: Receptionist Published: 22 March 2024 Reference: GHR/HO/001 Vision Statement:Our vision is to be the centre of excellence in the funeral Industry. To offer services equal to none to propel strong growth for our company. Introduction:Icebolethu Group is an Authorised Financial Service Provider FSP45714 and a Level 1 BBBEE Contributor is South Africa's second lar...

We operate and function for the benefit of those using our products, giving them an opportunity to be a part of something bigger. Our agreements with corporates across South Africa means that we can offer our products and services to those employed at these companies. Not only do they benefit from the products that they take up with us but they also become a part of our organisation and share in ...

Requisition Details & Talent Acquisition Consultant REQ 132722 - Keabetswe Modise Job Family Information Technology Career Stream IT Application Development Leadership Pipeline Manage Managers Job Purpose As the Senior Manager for Command Centre and Batch Automation, you are the custodian of the overall transaction processing for the Bank. This transaction processing is on a 24x7x365 basis and in...

Job DescriptionTo enable the execution of Compliance Risk Management processes and activities within a specific business unit and across all its jursidictions to ensure that the area is undertaken in a compliant manner to avoid operational losses, fines, penalties or reputational damage to the organisation and enable the competitive advantage of the organisation.Complete and contribute to complia...

Business Segment: Personal & Private Banking Location: ZA, GP, Johannesburg, Simmonds Street 5 Responsible for taking inbound demand (e.g., general banking, card service, home loans, Biz Direct, Segment Banking, Self Service Banking, email, VAF, limits and authorisations, origination, sales, lost or stolen card cancellations) from clients (e.g., email, telephone, letter, social media, etc.) To se...

Our database is constantly updated with hundreds of positions throughout the UK and globally. Let us know your perfect role & we will send you daily job updates.Send us your contact details and one of our Consultants will call you back at a time that suits you.Recommend to a friend, give us your details.Salaried ANP BoltonDream Medical is working with a GP surgery in Bolton that is currently look...

Client Service Representative page is loaded Client Service Representative Apply locations Ladysmith, BC time type Full time posted on Posted Yesterday job requisition id 2409080 We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients. At CIBC, we embrace your strengths and your ambitions,...

Your duties will include the following:Posting of journals.Preparation of standard journal entries in line with policy and procedure.Balance Sheet account reconciliation (including bank accounts) completion in a timely manner, highlighting all reconciling items with associated remediation action plans.Completion of standard financial controls.Month end and yearend activities.Reporting: Including ...

Your duties will include the following: Posting of journals. Preparation of standard journal entries in line with policy and procedure. Balance Sheet account reconciliation (including bank accounts) completion in a timely manner, highlighting all reconciling items with associated remediation action plans. Completion of standard financial controls. Month end and yearend activities. Reporting: Incl...

Business Segment: Personal & Private Banking Location: ZA, GP, Roodepoort, Ellis Street 4 To provide a high level of service (telephonically and via correspondence) to Customers. The primary function of a Long Term Retentions Consultant is to ensure that all cancellation requests are retained by using all tools provided, example by offering the product benefits, downgrading or reducing cover, dis...

Business Segment: Personal & Private Banking To take demand from personal customers for any banking matters ranging from product questions to customer account activities (e.g., opening accounts, statements, debit order information, etc.), whilst forming an accurate assessment and understanding of that demand in order to act on it in a one-and-done manner that consistently delivers what matters to...

Business Segment: Personal & Private Banking Location: ZA, GP, Roodepoort, Ellis Street 4 To sell products in the Inbound/Outbound contact centre in accordance with the business needs. To facilitate the development of customer loyalty through customer management and to consistently portray a professional image. Qualifications Completed MatricNQF5 recognised on FSCAShort term experience and qualif...

Business Segment: Insurance & Asset Management Location: ZA, GP, Roodepoort, Ellis Street 4 To ensure smooth running of the Recoveries and Liabilities and manage various outsource agents that perform this function on behalf of SIL. Qualifications Minimum Qualifications Minimum educational qualifications should be Grade 12 Must be FAIS compliant Must be computer literate Insurance related and Lega...

Business Segment: Insurance & Asset Management Location: ZA, GP, Roodepoort, Ellis Street 4 To ensure smooth running of the Recoveries and Liabilities and manage various outsource agents that perform this function on behalf of SIL. Qualifications Minimum QualificationsMinimum educational qualifications should be Grade 12Must be FAIS compliantMust be computer literateInsurance related and Legal qu...