bank contact centre jobs

Business Segment: Personal & Private Banking Location: ZA, GP, Roodepoort, Ellis Street 4 To lead and supervise Inbound/Outbound sales consultants engaged in the sale of products in accordance with business and client needs through the application of call centre best practice which will ensure that sales targets are met and to consistently portray a corporate image.To lead and supervise acting in...

Business Segment: Corporate & Investment Banking Location: ZA, GP, Johannesburg, Simmonds Street To provide client support services on technical and product related queries to clients and internal stakeholders in line with the vision, strategy and values of Global Shared Services, Client Services and Standard Bank Group. Qualifications Qualifications: MatricDiploma in Office AdministrationExperie...

Business Segment: Personal & Private Banking Location: ZA, GP, Roodepoort, Ellis Street 4 Conduct quality assurance evaluations on all call-centre staff to ensure set standards are maintained/developed regarding all customer interactions (telephonic) in relation to Customer Experience and Technical Experience (Product, Systems and Process knowledge). Ensure consultants adhere to compliance and le...

Business Segment: Personal & Private Banking Location: ZA, GP, Roodepoort, Ellis Street 4 Conduct quality assurance evaluations on all call-centre staff to ensure set standards are maintained/developed regarding all customer interactions (telephonic) in relation to Customer Experience and Technical Experience (Product, Systems and Process knowledge). Ensure consultants adhere to compliance and le...

Business Segment: Personal & Private Banking Location: ZA, GP, Roodepoort, Ellis Street 4 To manage, and have oversight over the team, whilst delivering a superior customer service. To grow and maintain our customer base through partnerships, proactively maintaining policy records and Cross selling customers through value adding service, products Pricing, refund decisions where required. To manag...

Business Segment: Business & Commercial Banking Location: ZA, GP, Johannesburg, Baker Street 30 To effectively execute the trade sales function, comprising solution structuring, drafting of deal papers for credit approval, vetting of resultant legal agreements, assisting in the closure of conditions precedent, assisting with client onboarding and training. After sales comprise assisting with chan...

Business Segment: Business & Commercial Banking Location: ZA, GP, Johannesburg, Baker Street 30 To effectively execute the trade sales function, comprising solution structuring, draftingof deal papers for credit approval, vetting of resultant legal agreements, assisting in theclosure of conditions precedent, assisting with client onboarding and training. Aftersales comprise assisting with changes...

Job Overview Business Segment: Group Functions Location: ZA, GP, Johannesburg, Baker Street 33 To provide specialised & defined strategic enablement support to the three Group Marketing Leaders with specific focus on the articulation of a business strategy enablement plan that ensures plans and deliverables are executed in programmes of work & goals with clear accountabilities. To drive, track an...

Business Segment: Personal & Private Banking To take demand from personal customers for any banking matters ranging from product questions to customer account activities (e.g., opening accounts, statements, debit order information, etc.), whilst forming an accurate assessment and understanding of that demand in order to act on it in a one-and-done manner that consistently delivers what matters to...

Business Segment: Consumer & High Net Worth Clients Location: ZA, GP, Johannesburg, Simmonds Street 3 To act as point of contact for customer first-call resolutions, across all personal products, and negotiate payment arrangements in such a manner as to retain, educate and rehabilitate customers. Qualifications Minimum Qualifications Type of Qualification: Secondary/High school/A levels/Matric Fi...

Empowering Africa's tomorrow, together one story at a time.With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group. Job Summary Providing superior Private Wealth customer attr...

Oncology Pharmacist | Pharmacy | Competitive Salary (dependent on experience) | Worcester | Part Time - 22.5 hours per week Spire Southbank is looking for a Pharmacist with Oncology experience to join their team on a part time basis, preferably to cover 22.5 hours per week. This is an excellent opportunity for a Pharmacist to expand on their hospital experience and knowledge and to develop in a v...

Oncology Pharmacist | Pharmacy | Competitive Salary (dependent on experience) | Worcester | Part Time - 22.5 hours per weekSpire Southbank is looking for a Pharmacist with Oncology experience to join their team on a part time basis, preferably to cover 22.5 hours per week. This is an excellent opportunity for a Pharmacist to expand on their hospital experience and knowledge and to develop in a ve...

Business Segment: Corporate & Investment Banking Location: ZA, undefined, Johannesburg, Simmonds Street 5 To transform the user experience of CIB Operations' services through the prioritisation and execution of impactful and data driven solutions (Intelligent Process Model) to drive future relevance of business and optimisation of services in alignment with strategy.To Lead assigned portfolio and...

Business Segment: Personal & Private Banking Take personal customer sales demand (Lending, Retentions, Enablement, Home Loans Sales, UCount) or service enquiries for two or more of the following: Transactional, Risk, Segment (service only), Fleet, Wealth, Travel Wallet / Secure Code, and or just Secured Lending, or Biz Direct across various mediums (i.e. phone, fax, e-mail, social media etc.) acc...

Business Segment: Consumer & High Net Worth Clients Location: ZA, Free State, Welkom, Cnr Power Road & Jan Hofmeyer To take demand from personal customers for any banking matters ranging from product questions to customer account activities (e.g., opening accounts, statements, debit order information, etc.), whilst forming an accurate assessment and understanding of that demand in order to act on...

Business Segment: Archived_01_Personal and Private Banking Location: ZA, Western Cape, Cape Town, Darling To manage and develop a team and all other available resources (people, process and systems) within the branch to entrench a strong client-focused culture that will enable high-quality service to all customers. Qualifications Minimum Qualifications Type of Qualification: Secondary/High school...

Business Segment: Personal & Private Banking Location: ZA, GP, Johannesburg, Simmonds Street 5 To ensure the effective and efficient implementation of the quality control within the CRR Contact Centre by:- Analysing and auditing calls made by Account Management Consultants.- Address any inconsistencies relating to CRR contact centre processes and Procedures. - Supporting leadership in CRR in term...

Pharmacy Manager | Pharmacy | Competitive Salary - Depending on experience | Worcester | Permanent | Full Time | £1,000 Joining Bonus (subject to T&C's) Spire Southbank Hospital are now recruiting an experienced and highly motivated Pharmacy Manager to lead the amazing Pharmacy team. This is your opportunity to join one of the UK's leading private hospitals and take your career to the next level....

Business Segment: Personal & Private Banking Location: ZA, GP, Johannesburg, Simmonds Street 5 Responsible for taking inbound demand (e.g., general banking, card service, home loans, Biz Direct, Segment Banking, Self Service Banking, email, VAF, limits and authorisations, origination, sales, lost or stolen card cancellations) from clients (e.g., email, telephone, letter, social media, etc.) To se...

Empowering Africa's tomorrow, together one story at a time.With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job SummaryProviding superior Private Wealth customer attrac...

Business Segment: Personal & Private Banking Location: ZA, GP, Roodepoort, Ellis Street 4 To provide a high level of service to Customers, SBIB provincial offices, SBSA branches, Underwriters by resolving insurance policy queries on Assurance products according to business needs, to facilitate the development of customer loyalty through customer relationship management and to consistently portray...

These jobs were popular with other job seekers Reference: NFU011055-JED-1Are you enthusiastic about the prospect of furthering your career within the IT Distributor sector as a Financial Manager? Do you have a passion for driving results and make a meaningful contribution to the success of an organisation? Duties & Responsibilities Job & Company Description: A specialist IT distributor operating ...

Business Segment: Personal & Private Banking Location: ZA, North West, Klerksdorp, Shop 23 & 24A, Pick-a-Pay Centre, Cnr Buffeldoorn & Tom Street, Wilkoppies, To take demand from walk-in customers for any card and cash related matters (e.g. teller, ATM, Moneygram, etc.) whilst forming an accurate assessment and understanding of that demand in order to act on it in a manner that consistently deliv...