Inbound call centre jobs in Johannesburg

The Risk Management Nurse's role is to reduce unnecessary and/or excessive use of healthcare providers by members that have been identified through claims analyses as high utilisers. The Risk Management nurse engages with the high utilising members/employees (and with their treating providers where indicated) to assess the reason for high utilisation, and to implement risk management intervention...

The Risk Management Nurse's role is to reduce unnecessary and/or excessive use of healthcare providers by members that have been identified through claims analyses as high utilisers. The Risk Management nurse engages with the high utilising members/employees (and with their treating providers where indicated) to assess the reason for high utilisation, and to implement risk management intervention...

About Us We provide a variety of customer care, sales, claims, administration and office-based services to international clients across numerous different industries. Our company is owner-managed which ensures that we source only the highest quality staff able to speak English fluently with a neutral accent. Our IT infrastructure ensures that we provide our clients with 24-hour uninterrupted supp...

Providing introductory information to new customersEnsuring that customers are satisfied with products or services.Following up with clients or customers to check that they're still satisfied with any purchasesLetting customers or clients know about additional products or servicesDetermining the quickest, most effective ways to answer a client's or customer's questionsEscalating queries and conce...

The ideal candidate must have a minimum of 5years in Call Centre recruitment. Must understand the Inbound, Outbound, Cold Calling and service industries.Must have done bulk recruitment with a proven track record.Must have thorough understanding of legislation.Must be a hunter and very resourceful.Very disciplined, deadline driven and commitment to meeting and exceeding deadlines.The ability to co...

About Us We provide a variety of customer care, sales, claims, administration and office-based services to international clients across numerous different industries. Our company is owner-managed which ensures that we source only the highest quality staff able to speak English fluently with a neutral accent. Our IT infrastructure ensures that we provide our clients with 24-hour uninterrupted supp...

Job Title: Customer Service Consultant Level 1 Job Location: Midrand Cost Centre: BMW Agreement Type: Contract OVERALL PURPOSE OF JOB: You will be responsible for responding to inbound queries via voice and email correspondence. Handling and resolving Customer queries. You will be required to handle and resolve reconciliation items as well as refer to procedure manuals when processing requests. Y...

We looking for talented individuals to join our team as Inbound Call Centre Agents. Our offices are located in Woodlands and we are looking for candidates who reside in nearby areas. Answering incoming calls from customers regarding inquiries, complaints, and product information. Providing excellent customer service by addressing customer concerns and resolving issues promptly. Upselling products...

The Call Centre Agent is responsible to answer all inbound calls and attend to all walk-in visitors, identify the caller / visitor, respond to the enquiry / request either verbally or in writing and process and accurately record all information received within the set service level agreements. The Call Centre Agent is responsible to return voice messages and abandoned calls and contact members to...

Key Performance AreasBuild relationships with the EmployersDeal with all day to day activities that the employer may requireProvide customer care support to members/companiesConduct general administrative dutiesTasksBuild relationships with the EmployersBuild ongoing relationships with key stakeholders at clientsBe assigned and responsible for an assigned group of companies dealing with interalia...

Call Centre Team Leader, Illovo - Johannesburg Market Related plus commission Responsible for leading the call centre sales team who process Inbound sales calls. Help the team to achieve weekly and monthly sales budget/s set for the unit and optimize the unit resources as set by the sales division. Requirements: 1-3 years of experience in a similar role Previous leading managing call centre staff...

Key Performance Areas Build relationships with the EmployersDeal with all day to day activities that the employer may requireProvide customer care support to members/companiesConduct general administrative duties TasksBuild relationships with the EmployersBuild ongoing relationships with key stakeholders at clientsBe assigned and responsible for an assigned group of companies dealing with interal...

Are you an experienced Collections Agent (Credit Cards) who have worked at one of the TOP 4 Banks in SA doing Credit Card Collections. If you are ready for a new career and available for a 3 month contract in Sandton, then this is for you Portfolio only consists of credit cardsPerform the full collection processCapture client information on the system and make notes after calls are conducted to d...

We have an exciting opportunity for an exceptional, highly motivated and target driven Team Leader to join our Customer Service team based in Sandton, Johannesburg. The main responsibility of the role is to ensure exceptional customer experiences while also driving team performance and achieving operational targets.Education A Matric certificate or Equivalent NQF Level 4 Qualification.FAIS accred...

Key Performance Areas Build relationships with the Employers Deal with all day to day activities that the employer may require Provide customer care support to members/companies Conduct general administrative duties Tasks Build relationships with the Employers Build ongoing relationships with key stakeholders at clients Be assigned and responsible for an assigned group of companies dealing with i...

Senior Underwriter: Commercial Lines DFA page is loaded Senior Underwriter: Commercial Lines DFA Apply locations Johannesburg time type Full time posted on Posted Yesterday job requisition id JR-52073 Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job DescriptionProvide quality sales service and technical underwr...

Job descriptionRequirements Matric is compulsory Strong communication skills Presentable Clear criminal recordDuties and ResponsibilitiesAnswering phones from customers professionally and responding to customer inquiries and complaintsResearching required information using available resourcesHandling and resolving customer complaints regarding product sales to customer service problemsProviding c...

Key Purpose The primary function of this role is to effectively provide ongoing support to external clients by providing high quality levels. Areas of responsibility may include but not limited to Assist clients, in an inbound call centre environment, to resolve a variety of different queries, relating, for example to: Client-specific policy details, Policy information, Product information etc. C...

These jobs were popular with other job seekers City of Johannesburg Metropolitan Municipality Fixed Term Full Time Published: 1 day ago EE/AA Easy apply Introduction The above vacancy exists within the Credit Control Department and reports to the Supervisor: Credit Control. The purpose is to manage a book of debtor accounts in order to ensure timely payment of outstanding invoice, compile and eva...

Business Segment: Business & Commercial Banking Location: ZA, GP, Johannesburg, Baker Street 33 To plan, direct and co-ordinate the activities of a team of administrators (inbound and outbound) who are responsible for effectively resolving all merchant (any automotive service providers) queries and complaints (except fleet card declines).To ensure that queries and complaints received from Innovat...

Financial Services Company based in Edenvale seeks to appoint 17 VAPS Telesales Consultants on a permanent basis effective 1 March 2024.Duties:Achieve / exceed sales targetsFollow up all sales leads in a timely and effective mannerAdherence to QA and Compliance criteria as per FAIS requirementsResponsible for follow upAbility to cross-sell - sell from a large range of branded products/services, a...

Inbound customer service call center agent needed for Airline company RESPONSIBILITIES:Receive calls from customers / passengersDeal with problems such as delays, cancellations etcExplain processes to customers and assisting them where necessaryWork in a team and longer than normal hours (shift work)Deal with confidential informationCommunicate with customers both verbally and in writing. REQUIRE...

Business Segment: Consumer & High Net Worth Clients Location: ZA, GP, Johannesburg, Simmonds Street 3 To act as point of contact for customer first-call resolutions, across all personal products, and negotiate payment arrangements in such a manner as to retain, educate and rehabilitate customers. Qualifications Minimum Qualifications Type of Qualification: Secondary/High school/A levels/Matric Fi...

The position requires an experienced and suitably qualified Service and Support Agent who is accountable, well spoken, and client service driven. Support the Financial Advisors and provide them with detailed information regarding their clients' portfolios Managing the support Centre, in terms of monitoring inbound calls from participants with regards to Itransact platform Assist the Financial Adv...