Business Performance Manager Call Centre DivisionCAPE TOWNFULL TIMEReporting into the CEO of Strive Marketing Services (Pty) LTD , as the Business PerformanceManager in our Call Centre division, you support the development of processes to improve theperformance of our network of Call Centre clients to ensure superior sales and earnings for Strive.Support them in enhancing their performance on a d...
Are you based in the United States? Select your country to see jobs specific to your location.MANAGER - COMPLAINTS AND QUERY RESOLUTIONS BUSINESS CENTRE DEPARTMENT at Kgabolize Recruitment Consultancy - Gauteng, PretoriaTo provide and manage the activities of the Business Centre Complaints and Queries team, which include but not limited to the following: handling of complaints from multiple sourc...
Are you passionate about retail and service excellence? Are you confident to drive sales and build customer loyalty in order to ensure a competitive advantage for the brand? An exciting and challenging opportunity has become available for an Assistant Store Manager. The successful individual will report to the Store Manager. Job Purpose: To support the Store Manager in ensuring the efficient oper...
Job PurposeManages and builds a high-performance call centre with a clear vision to provide world-class Inbound and Outbound CRM support to respective business areas including and not limited to internal and external stakeholders. Implement management controls to ensure that CLOs meet and sustain agreed customer service, productivity and other targets through daily monitoring, coaching & support....
Work Location:180 Garsfontein Road, Ashlea Gardens, PretoriaWorking Hours:12:00 - 21:00, Monday - FridayJob Purpose:Optimize the contact center environment with a strong focus on the operational landscape, analytics, agent performance, customer satisfaction, and overall efficacy of the contact center.Drive change and optimization objectively, based on various data points. Responsible for ensuring...
These jobs were popular with other job seekers 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193 Genpact South Africa Proprietary Limited 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193 Genpact South Africa Proprietary Limited We are recruiting for a Call Centre Manager for our client within the Automotive Industry based in Elandsfontein. Job Purpose Manages and builds a high-perfor...
Expiry Date: 2024-05-01Purpose of the role:Overview: Finbond Mutual Bank is seeking a dynamic and experienced Call Center Manager to oversee our call center operations based in Somerset West, Cape Town. The call center serves as a control center for our bank branches nationwide, as well as providing essential services to customers for credit and transactional banking needs. We are looking for a r...
These jobs were popular with other job seekers Genpact South Africa Proprietary Limited Genpact South Africa Proprietary Limited Reference: PE002318-LS-1Our client in the Manufacturing industry is currently looking to employ a Call Centre Manager based in Elandsfontein, Gauteng.A wonderful career opportunity awaits you. Duties & Responsibilities Requirements:Degree or Diploma in Business Manageme...
Description Our client in the Manufacturing industry is currently looking to employ a Call Centre Manager based in Elandsfontein, Gauteng.A wonderful career opportunity awaits you.Requirements:Degree or Diploma in Business Management or related field.5 Years' management experience in a Call Centre environment.Computer Literacy (MS Office Suite).Knowledge of SAP ERP System beneficial.Knowledge of ...
Our client in the Banking and Investment Sector, has a fantastic opportunity for a Call Centre Manager : Asset Management. The successful candidate will be responsible for minimising financial and repetitional risk exposure relating to administration functions for internal and external stakeholders within the company through enabling others. Job Responsibilities:Build strong relationships with ex...
Main job purposeStep into the role of Sales and Business Growth Maestro at PG Glass! Dive into a world of strategic leadership, where you'll not only meet but exceed revenue targets through innovative sales techniques and impeccable expense management. Lead a team to greatness, fostering a culture of trust, communication, and customer-centricity that drives exceptional Net Promoter Scores and ens...
We are lookig for a Fitment Centre Manager to plan, lead, organise, control and support the entire operation, associated resources and assets of a Fitment Centre by implementing and deliberately driving company standards, strategic and operational initiatives aligning the execution of business and all resources to Company Strategy and initiatives to success. Ensure the achievement of company budg...
Manager Contact Centre, Customer Collections Job Overview Business Segment: Personal & Private Banking Location: ZA, GP, Johannesburg, Simmonds Street 5 To manage the operational environment, performance requirements and relevant stakeholder expectations within the Customer Level Inbound/Outbound environment, so as to ensure implementation of the Business Unit Strategy and objectives. Qualificati...
Job Description:Growth Manager is responsible for thinking, conceptualizing and end to end execution of growth management with the objective of generating higher revenues.(ads1)Job Responsibilities:Participate in retrospectives to identify improvement opportunitiesApplication of data analytics to design strategy campaigns that drive commercial benefit and adoption of acquiring products and servic...
We are lookig for a Fitment Centre Manager to plan, lead, organise, control and support the entire operation, associated resources and assets of a Fitment Centre by implementing and deliberately driving company standards, strategic and operational initiatives aligning the execution of business and all resources to Company Strategy and initiatives to success. Ensure the achievement of company budg...
Full-timeCompany DescriptionWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Pack...
The purpose of this job is to prepare and analyse the Division's financial information in order to provide effective internal and external management accounting reports to enable the Division's EXCO to make informed decisions required to achieve the Divisions goals and still adhere to the International Financial Reporting Standards (IFRS), Group financial regulations, Public Finance Management Ac...
Company DescriptionWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Good...
Job category: Health, Fitness, Medical and Optometry Location: Roodepoort Contract: Permanent Business Unit: Constantia Kloof Remuneration: R 1,097,735.00 EE position: No Introduction Manages the Contact Centre business unit to ensure effective donor recruitment and customer service delivery through a variety of in and outbound customer contact channels. Responsible for staffing, budget managemen...
Job category: Health, Fitness, Medical and Optometry Location: Roodepoort Contract: Permanent Business Unit: Constantia Kloof Remuneration: R 1,097,735.00 EE position: No Introduction Manages the Contact Centre business unit to ensure effective donor recruitment and customer service delivery through a variety of in and outbound customer contact channels. Responsible for staffing, budget managemen...
Job Description:Our client, a highly successful National Leader in the Telecoms Engineering Industry, is seeking to URGENTLY appoint a dynamic Commercial Manager Business Development to be based in their Cape Town Office.Main Purpose for the Role:To leverage your skills and relationships and bring in new business as well as develop current relationships.Key Competency Requirements:Commerce Degree...
Job Description:Our client, a highly successful National Leader in the Telecoms Engineering Industry, is seeking to URGENTLY appoint a dynamic Commercial Manager Business Development to be based in their Cape Town Office.MAIN PURPOSE FOR THE ROLE:To leverage your skills and relationships and bring in new business as well as develop current relationships.KEY COMPETENCY REQUIREMENTS:At minimum a Co...
Business Development Manager - Cape Town based - to start with immediate effect
Job PurposeManage and coordinate the sales function including sales support and training, national sales, and key account sales to meet business requirements. This position is governed by internal and external policies and frameworks.ResponsibilitiesLeadership and Direction Explain the action plan to support the sales agents in their understanding of what needs to be done and how this relates to ...
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