Inbound call centre jobs in Johannesburg

We provide a variety of customer care, sales, claims, administration and office-based services to international clients across numerous different industries. Our company is owner-managed which ensures that we source only the highest quality staff able to speak English fluently with a neutral accent. Our IT infrastructure ensures that we provide our clients with 24-hour uninterrupted support servi...

MAIN PURPOSE OF JOB: Manage the day to day planning, operation and problem-solving of a team of agents in order to meet with the required service level components, standards and Call Centre targets. QUALIFICATION & EXPERIENCE: Matric or relevant qualification Customer Service experience in a Call Centre environment Experience in people management / supervisory role RESPONSIBILITIES &DUTIES: 1. Cu...

MAIN PURPOSE OF JOB:Manage the day to day planning, operation and problem-solving of a team of agents in order to meet with the required service level components, standards and Call Centre targets. QUALIFICATION & EXPERIENCE: Matric or relevant qualification Customer Service experience in a Call Centre environment Experience in people management / supervisory roleRESPONSIBILITIES &DUTIES:1. Custo...

Job descriptionRequirements Matric is compulsory Strong communication skills Presentable Clear criminal recordDuties and ResponsibilitiesAnswering phones from customers professionally and responding to customer inquiries and complaintsResearching required information using available resourcesHandling and resolving customer complaints regarding product sales to customer service problemsProviding c...

Sales Call Centre Agent 1 page is loaded Sales Call Centre Agent 1 Apply posted on Posted 4 Days Ago job requisition id R12081 Job DescriptionDear Future, Sales Call Centre Agent The Call Centre Agent is the middleman between The Engine Room and clients, promoting products and services as well as building long-term relationships. Responsible for quoting clients either as a result of an Inbound or...

Matric1 Year Call Centre experienceMust be able to work independently, Must be able to work under pressure, Must have a good working track record, Excellent problem solving skills, Excellent communication skills Duties: Full Inbound Call Centre functions Taking calls Data Capturing Client liaison Confirming clients information on the system Taking and placing of orders AdministrationThe post Call...

Sales Call Centre Agent 1 page is loaded Sales Call Centre Agent 1 Apply posted on Posted 4 Days Ago job requisition id R12081 Job DescriptionDear Future, Sales Call Centre AgentThe Call Centre Agent is the middleman between The Engine Room and clients, promoting products and services as well as building long-term relationships. Responsible for quoting clients either as a result of an Inbound or ...

Job DescriptionTo strategize, plan and deliver quality campaigns according to the contact centre requirements in conjunction with the business unit executing the relevant POC (i.e., campaign specific).To develop campaigns insights and support the call centre by providing the required information to determine which campaigns to run, by when and for how long. To support and position the call centre...

We provide a variety of customer care, sales, claims, administration and office-based services to international clients across numerous different industries. Our company is owner-managed which ensures that we source only the highest quality staff able to speak English fluently with a neutral accent. Our IT infrastructure ensures that we provide our clients with 24-hour uninterrupted support servi...

Looking for call center candidates - OUTBOUND or INBOUND Please do not submit your CV - we need 1-2 years of In/Outbound experience please!!!!!!!!!!!!!!! Requirements- Must have Matric SA Citizens Must be younger than 30 years Must have done Inbound or Outbound - 1-2 years!! Not too far from Rivonia and salary is R6500-00 pm ONLY UPDATED WORD FORMAT CV MUST HAVE ALL COMPLETE DATES, DAILY DUTIES A...

Looking for Inbound Call Centre people in Rivonia Must have previous Inbound Call Centre Experience SA Citizen Matric Salary is R6000-00pm - working every 2nd Saturday To start immediately Clear ITC and Criminal Check

Job PurposeManages and builds a high-performance call centre with a clear vision to provide world-class Inbound and Outbound CRM support to respective business areas including and not limited to internal and external stakeholders. Implement management controls to ensure that CLOs meet and sustain agreed customer service, productivity and other targets through daily monitoring, coaching & support....

Your Role and Responsibilities: You Will spend the majority of time receiving inbound enquiries (telephonic, web and email) in a call centre environment. Will resolve a portion of these queries and forward the highly complex calls to the appropriate second level support team. Will take ownership of and closes the loop on that query thereby ensuring customer satisfaction. Responsibilities: The Tec...

These jobs were popular with other job seekers 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193 Intellibpo Customer Care Call Centre Position (International Call Centre USA) 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193 We provide a variety of customer care, sales, claims, administration and office-based services to internat...

Service Recovery Consultant page is loaded Service Recovery Consultant Apply locations Johannesburg time type Full time posted on Posted 3 Days Ago job requisition id R12299 Job DescriptionTo provide the customers with excellent service by ensuring that they are served promptly, understanding their needs and processing their requests.Hello Service Recovery Consultant Welcome to FNB, the home of t...

We are currently recruiting for a Call Centre Representative with a passion for sports betting that will be the liaison between our company and its current and potential customers. The successful candidate will be able to take initiative in effectively solving customer issues, complaints, and inquiries, keeping customer satisfaction at the core of every decision and behavior. We are currently rec...

We are currently recruiting for a Call Centre Representative with a passion for sports betting that will be the liaison between our company and its current and potential customers. The successful candidate will be able to take initiative in effectively solving customer issues, complaints, and inquiries, keeping customer satisfaction at the core of every decision and behavior. We are currently rec...

Service Recovery Consultant page is loaded Service Recovery Consultant Apply locations Johannesburg time type Full time posted on Posted 3 Days Ago job requisition id R12299 Job DescriptionTo provide the customers with excellent service by ensuring that they are served promptly, understanding their needs and processing their requests.Hello Service Recovery ConsultantWelcome to FNB, the home of th...

Business Segment: Personal & Private Banking Location: ZA, GP, Johannesburg, Simmonds Street 3 To act as point of contact for customer first-call resolutions, across all personal products, and negotiate payment arrangements in such a manner as to retain, educate and rehabilitate customers Qualifications Completed MatricExperience 3 -4 years Inbound and Outbound contact centre experience early, la...

Johannesburg, South Africa | Posted on 02/08/2024 Alinta Tech Solutions (also known as Alinta Tech) is a Managed IT Support Services and Technology Solutions Provider. Our services include comprehensive IT support functions, Recruitment / Outsourced IT staffing and technology solutions designed to support the success and growth of small and medium-sized businesses. Alinta Tech is owned by Alintac...

Are you ready to lead a dynamic team that provides world-class customer service? We are seeking a skilled Call Centre Manager to oversee our clients' Inbound and Outbound CRM support operations within the manufacturing sector. Reporting directly to the Line Manager for Sales and marketing, you'll play a pivotal role in driving excellence and efficiency across our call centre. Your responsibilitie...

Requirements: Previous experience in a customer support role Track record of over-achieving quota Strong phone and verbal communication skills along with active listening Familiarity with CRM systems and practices Customer focus and adaptability to different personality types Ability to multi-task, set priorities and manage time effectively High school degreeResponsibilities: Manage large amounts...

Business Segment: Consumer & High Net Worth Clients Location: ZA, GP, Johannesburg, Simmonds Street 3 To act as point of contact for customer first-call resolutions, across all personal products, and negotiate payment arrangements in such a manner as to retain, educate and rehabilitate customers. Qualifications Minimum Qualifications Type of Qualification: Secondary/High school/A levels/Matric Fi...

Business Segment: Business & Commercial Banking Location: ZA, GP, Johannesburg, Baker Street 33 To plan, direct and co-ordinate the activities of a team of administrators (inbound and outbound) who are responsible for effectively resolving all merchant (any automotive service providers) queries and complaints (except fleet card declines).To ensure that queries and complaints received from Innovat...