tourism call centre jobs

Reservations Manager - DurbanFull job descriptionLarge Headoffice for Hospitality Travel and Tourism is looking for a suitable candidate to fill the position as Reservations Manager for our Properties.Purpose of the positionTo Supervise a team of Property ReservationistsKey Performance AreasEnsuring that daily, monthly and annual targets are met.Monitor and Report on daily stats and performanceMe...

Job Purpose Are you an energetic, well-traveled, passionate individual who loves everything about travel? Are you a Customer-Centric and motivated team player? Is your passion turning Holiday Dreams into a reality? We are seeking experienced travel consultants nationally ( Johannesburg/Durban/Cape Town) Call Centre. Our travel consultants provide world-class service by effectively managing and co...

Vacancy DetailsEmployer:First Group Management (Pty) Ltd Large Hospitality, Travel and Tourism Company based in Pretoria is looking for a suitable candidate to fill the position as Reservations Consultant.Purpose of the Position To satisfy any incoming requests through booking holidays for members or assisting with account queries.Key Performance Areas Deals with holiday and other requests via fa...

Grade 12 with a Bachelor's in Business Management 7 years' experience managing a contact / call centre Experience in the Travel and or Tourism industry advantageous Experience in managing and working with budgets. Experience in starting up new call centers (International Campaigns) Ability to manage multiple call centre campaigns (all International) Strong staff management and training Target dri...

Our client based in Cape Town, South Africa, is looking to recruit an experienced German Speaking Customer Sales and Service Representative - Hybrid to join their ever-expanding organisation, servicing a prestigious airline brand. If you are career driven and looking to grow your international experience, this is a perfect opportunity for you! Your Role as CSSR: Service a prestigious airline bran...

Grade 12 with a Bachelor's in Business Management7 years' experience managing a contact / call centreExperience in the Travel and or Tourism industry advantageousExperience in managing and working with budgets.Experience in starting up new call centers (International Campaigns) Ability to manage multiple call centre campaigns (all International)Strong staff management and trainingTarget driven.St...

MatricTravel and Tourism Diploma advantageous5 years' experience in contact centrePrevious experience handling USA and or International campaigns in a contact centreManage teams between 15 - 25 agentsLead, guide, coach and support the teamMust be able to work shift work as this is a 24 hour call centre

We have an exciting job opportunity for Dutch, German and French speaking Customer Service Representatives to join a prestigious International Hotel brand at their offices in Cape Town, South Africa. This position requires an action-orientated, flexible problem-solver who will assist in resolving any customer facing problems. They offer market related salary, career advancement, in house training...

A luxury lodge & hotel group requires an experienced Reservations Consultant with at least 3-5 years experience in a reservations department for multiple properties. Must be well-organized to provide the necessary support with regards to the reservation administration for a hospitality group. Responsibilities: Manage daily administrative tasks pertaining to the reservation elements of the busines...

Job DescriptionRole PurposeTo identify and understand customer needs, delivering a first class customer service to increase the profitability of the business, remaining committed to treating customers fairly and with integrityExperience RequiredEssential: 2 years experience in the travel, tourism or customer service industry GDS training system Native SabrePreferred: 12 24 months relevant working...