Are you passionate about delivering exceptional customer service and providing technical support? We're seeking a highly motivated and customer-oriented Service Desk Agent to join our dynamic team at iOCO. As a Service Desk Agent, you'll play a crucial role in ensuring the satisfaction of our clients and internal users by providing timely and effective technical support and assistance.What you'll...
At Lancet Laboratories ( Electronic Laboratory Services Pty Ltd ) we recognise that results are achieved through attracting, developing and retaining the best people. We support the attainment of equal opportunity progress, and believe that people are the spirit to us accomplishing our strategic goals. An opportunity has presented itself to appoint a suitably qualified candidate into the position...
A New York based company has exciting positions available for an experienced hotel guest service agents! They offer their clients who are well established, high-end luxury hotels across the biggest cities in America a remote guest service package. They are seeking South Africans or Zimbabweans with experience in hotel front desk and desk services the opportunity to work remotely from home in Sout...
The main purpose of the is to resolve IT related issues logged via the Service Desk, remotely and telephonically. IT Desktop and Technical Support Investigating desktop related incidents. Working with OS platforms and administrative functionalities Providing Desktop and Technical Support services Providing workstations related support for Absa retail as well as the corporate environment. Locating...
The main purpose of the is to resolve IT related issues logged via the Service Desk, remotely and telephonically. IT Desktop and Technical Support Investigating desktop related incidents. Working with OS platforms and administrative functionalities Providing Desktop and Technical Support services Providing workstations related support for Absa retail as well as the corporate environment. Locating...
At Lancet Laboratories ( Electronic Laboratory Services Pty Ltd ) we recognise that results are achieved through attracting, developing and retaining the best people. We support the attainment of equal opportunity progress, and believe that people are the spirit to us accomplishing our strategic goals. An opportunity has presented itself to appoint a suitably qualified candidate into the position...
iOCO Infrastructure Services: Where Challengers and Innovators Thrive. We are currently hiring for the position of Service Desk Agent I to join our IT support team. As a Service Desk Agent I, you will be the first point of contact for technical issues, providing essential support to end-users. If you have excellent problem-solving skills, a customer-centric approach, and a passion for IT support,...
Business Unit, Department, Reporting Job grade/level OP2 Business Unit Digital Solutions Platform Department Octane Position reports to Team Leader: Call Desk Span of Control 0 Core Description Responsible for providing technical support to service station dealers IRO the various products and services that we provide. Understand the various Software and Hardware support requirements for the servi...
BCX takes care of your technology needs so that you can take care of your business. The services and solutions we create get your business ready for the future. We have the insight, expertise and experience to handle digital requirements for the steepest skyscrapers and the smallest start-ups. We cater for a wide range of business transformation requirements with an even wider range of solutions ...
Your Role and Responsibilities: You Will spend the majority of time receiving inbound enquiries (telephonic, web and email) in a call centre environment. Will resolve a portion of these queries and forward the highly complex calls to the appropriate second level support team. Will take ownership of and closes the loop on that query thereby ensuring customer satisfaction. Responsibilities: The Tec...
Description Troubleshooting basic end user issues on various applications, hardware, network and systems. Responsible for overseeing the resolution of all outstanding incidents.Incident Registration and Initial logging, priority setting and detailed description of Incident or request.Routing Incidents / Requests to support groupsInitial categorization and classification on every callInitial Inves...
Job Purpose/ Job Summary: Apply cost effectiveness principles in everyday delivery to contribute to achievement of departmental financial targets. Ensure system related queries are resolved timeously and accurately to meet JSE Service Level Agreement Business Objectives through prioritising of logged calls on Service Now system. Financial /Business Objectives Apply cost effectiveness principles i...
Business Unit, Department, Reporting Job grade/level OP2 Business Unit Digital Solutions Platform Department Octane Position reports to Team Leader: Call Desk Span of Control 0 Core Description Responsible for providing technical support to service station dealers IRO the various products and services that we provide. Understand the various Software and Hardware support requirements for the servi...
Job Purpose/ Job Summary: Apply cost effectiveness principles in everyday delivery to contribute to achievement of departmental financial targets. Ensure system related queries are resolved timeously and accurately to meet JSE Service Level Agreement Business Objectives through prioritising of logged calls on Service Now system. Financial /Business Objectives Apply cost effectiveness principles i...
Responsibilities Welcome, assist and direct guests correctly in a friendly and polite way Provide high quality customer service at all times Check the guests in / out, take payments Manage telephones, emails and reservations in a prompt and professional manner Ensure that all correspondence are recorded and filed accurately Ensure that all bookings are guaranteed and no show charges / late cancel...
iOCO Infrastructure Services Invites You to Explore Possibilities.We are looking to hire 5 Service Desk Agents I to join our team. As a Service Desk Agent, you'll play a pivotal role in ensuring the smooth operation of IT systems by delivering timely and effective technical support to users while continuously striving to improve service quality and efficiency. What you'll do:ProcessAccountable fo...
iOCO Infrastructure Services Invites You to Explore Possibilities. We are looking to hire 5 Service Desk Agents I to join our team. As a Service Desk Agent, you'll play a pivotal role in ensuring the smooth operation of IT systems by delivering timely and effective technical support to users while continuously striving to improve service quality and efficiency. What youâ€ll do: Process Accountabl...
iOCO Infrastructure Services Invites You to Explore Possibilities.We are looking to hire5Service Desk Agents Ito join our team. As a Service Desk Agent, you'llplay a pivotal role in ensuring the smooth operation of IT systems by delivering timely and effective technical support to users while continuously striving to improve service quality and efficiency. What you'll do:ProcessAccountable for ow...
1 month ago Be among the first 25 applicants Job SummaryUrban Air is seeking qualified and energetic individuals for Court Monitor, Front Desk, Party Host and Café Positions. Applicants MUST have reliable transportation to and from the Park, and must possess the ability to work at least one (1) shift between Monday-Thursday and two (2) shifts between Friday-Sunday. TEAM MEMBERJob SummaryUrban Air...
Location: City of Johannesburg Metropolitan Municipality, GP Job published: Job published: 05-04-2024 Job ID: Job ID: 34836 Phone number: Phone number: 27310018945 Job Description Westfalia Fruit Products situated at Midrand , has a vacancy for a suitably qualified and experienced IT Service Desk Agent . Reporting to IT service desk manager, the incumbent will be responsible for providing a highe...
iOCO Infrastructure Services Invites You to Explore Possibilities. We are looking to hire 5 Service Desk Agents I to join our team. As a Service Desk Agent, you'll play a pivotal role in ensuring the smooth operation of IT systems by delivering timely and effective technical support to users while continuously striving to improve service quality and efficiency.  What you†ll do: Process Account...
Are you a dynamic individual with a passion for communication and a knack for speaking fluent German? As an IT Service Desk Agent , you'll be at the forefront of our operations, using your excellent people skills and foundational understanding of IT to make a real impact. Requirements -Speak, read and write German fluently Duties: -Receiving requests on the phone, by chat, by e-mail or requests s...
Are you a dynamic individual with a passion for communication and a knack for speaking fluent Mandarin? As an IT Service Desk Agent , you'll be at the forefront of our operations, using your excellent people skills and foundational understanding of IT to make a real impact. Requirements -Speak, read and write Mandarin fluently Duties: -Receiving requests on the phone, by chat, by e-mail or reques...
Are you a dynamic individual with a passion for communication and a knack for speaking fluent Italian? As an IT Service Desk Agent , you'll be at the forefront of our operations, using your excellent people skills and foundational understanding of IT to make a real impact. Requirements -Speak, read and write Italian fluently Duties: -Receiving requests on the phone, by chat, by e-mail or requests...
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