senior technical support engineer jobs in cape town western cape

To ensure effective and efficient resolution of all logs assigned according to agreed service levels in order to minimise the effect of technology disruptions to users. Effective logging, diagnosis and resolution of desktop related calls in order to ensure customer service rendered Ensure adherence to service level agreements in order to maintain effective customer service Provides technical guid...

About YocoYoco was founded in 2015, and has since processed over R100 billion in digital payments for over 400,000 businesses in South Africa. We're breaking down barriers and unlocking economic opportunities that enable people to thrive. We have over 330 team members across our key hubs in South Africa and the Netherlands, all with a bias for boldness, and a passion for simple, progressive solut...

Our client based in Cape Town (CBD) is currently seeking a Senior Support Engineer. The role is shift-based weekends and involves supporting business infrastructure. Responsibilities: Provide expert-level technical support and troubleshooting assistance to customers via phone and emailInvestigate and resolve complex technical issuesLog faults with service providers and third partiesDocument and t...

Our client based in Cape Town (CBD) is currently seeking a Senior Support Engineer. The role is shift-based weekends and involves supporting business infrastructure.Responsibilities:Provide expert-level technical support and troubleshooting assistance to customers via phone and emailInvestigate and resolve complex technical issuesLog faults with service providers and third partiesDocument and tra...

Functieomschrijving Job Profile Summary The Senior Avaya Support Engineer (L4) is responsible for ensuring a managed service is provided to all clients, to ensure that their IT infrastructure and systems remain operational. This is done through proactively managing, overseeing, monitoring, investigating and resolving escalated technical incidents and problems to ensure the restoration of these se...

Our client based in Cape Town (CBD) is currently seeking a Junior Support Engineer to join their technical support team. The Junior Support Engineer will assist in providing technical assistance to customers, resolving issues and ensuring a positive customer experience. This role is ideal for individuals who are passionate about technology, eager to learn and thrive in a fast-paced and collaborat...

Our client based in Cape Town (CBD) is currently seeking a Junior Support Engineer to join their technical support team. The Junior Support Engineer will assist in providing technical assistance to customers, resolving issues and ensuring a positive customer experience. This role is ideal for individuals who are passionate about technology, eager to learn and thrive in a fast-paced and collaborat...

Our client based in Cape Town (CBD) is currently seeking a Senior Support Engineer. The role is shift-based weekends and involves supporting business infrastructure. Responsibilities: Provide expert-level technical support and troubleshooting assistance to customers via phone and email Investigate and resolve complex technical issues Log faults with service providers and third parties Document an...

Reference: PTA000102-SK-2 The Senior Execution Framework Engineer design, prototype, implement and integrate systems that bring state-of-the-art algorithms to real-world scientific processing pipelines for the telescope. Telescope :processing functions" / "execution engine" / interfaces are key architectural features that are meant to not only enable scalability but also act as common ground for ...

Are you a Solutions Engineer with contact center experience seeking an exciting opportunity? Picture yourself joining a fast-paced and innovative tech start-up that has a global strategic partnership with AWS . We are experiencing remarkable growth and momentum with our clients and partners, and we need a talented Implementation Solution Engineer like you to scope, build and deliver technical sol...

Reference: PE010781-LM-1 Job Requirements: This position requires troubleshooting, problem-solving and technical skills using various diagnostic tools. In addition, strong interpersonal skills are required to guide customers through situations, providing customer satisfaction. This may often be under challenging conditions. Part of the work will be in-office and the other will be out in the field...

To ensure effective and efficient resolution of all logs assigned according to agreed service levels in order to minimise the effect of technology disruptions to users. Effective logging, diagnosis and resolution of desktop related calls in order to ensure customer service rendered Ensure adherence to service level agreements in order to maintain effective customer service Provides technical guid...

Functieomschrijving The Senior Network Engineer is responsible for providing a service to clients by proactively identifying and resolving technical incidents and problems. Through preemptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role will maintain a high level of service to clients. Thei...

Responsibilities: Technical: Execute fundamental technical tasks under supervision. Address basic technical challenges, seeking guidance when needed. Conduct basic maintenance on technical platforms for system stability. Project Management and Coordination: Support senior engineers in project tasks and deliverables. Contribute to tracking and monitoring tasks to maintain project timelines. Assist...

Job Requirements: This position requires troubleshooting, problem-solving and technical skills using various diagnostic tools. In addition, strong interpersonal skills are required to guide customers through situations, providing customer satisfaction. This may often be under challenging conditions. Part of the work will be in-office and the other will be out in the field providing customer suppo...

Reference: PTA000097-SK-2 The Senior Control Software Engineer plans, implements, modifies, administers and evaluates Control and Data Acquisition (SCADA) software and systems for the telescope. As a senior member of the team, they work with the Observation Monitoring and Control Agile Release Train in coordination with the Control System Architect and other Control System Engineers to develop th...

Reference: PTA000089-SK-2 To advance the maturity of the Telescope Dish through assembling, integrating and verifying the Dish systems and products while applying systems engineering leadership and recognised engineering competence and skills across multiple domains, teams and on multiple projects. Key Responsibilities: Implementing ICDs, physically assembling items. Preparing & executing Verific...

Our client based in Cape Town (CBD) is currently seeking a Junior Support Engineer to join their technical support team. The Junior Support Engineer will assist in providing technical assistance to customers, resolving issues and ensuring a positive customer experience. This role is ideal for individuals who are passionate about technology, eager to learn and thrive in a fast-paced and collaborat...

Key Responsibilities:Implementing ICDs, physically assembling items.Preparing & executing Verification Plans, Test instructions, ATPs & QTPs, ATRs & QTRsEstablishing baselines (DBL, QBL, OsBL)Defining, analysing & managing requirements.Establishing and maintaining traceability.Developing system and sub-system design-to specificationsFunctional & physical architecting, analysis and synthesis.Ident...

Reference: PTA000099-SK-2 The Senior Signal Processing Engineer plans, implements, modifies, administers and verifies telescope correlator-beamformers and related signal processing systems for the telescope. They're responsible for the engineering processes throughout the engineering lifecycle of the signal processing subsystem, from contributing to the design and design reviews, taking the lead ...

Senior Product Manager Yoco is looking for a senior product manager to join our growing team, as we develop products for small businesses across South Africa and beyond. We are seeking someone with a passion and depth of experience in solving problems and building successful products that customers love. You should have a solid few years of product experience behind you and ready for your next ch...

Our client, a leading Mechanical Engineering concern in Cape Town, is looking to appoint a Project Manager Subsea Drilling Equipment with at least 8 years' experience as a Senior Project Engineer/Project Manager in an Oil and Gas, Renewable energy or related environment. The person will be responsible for the oversight and managing of projects related to Subsea Drilling Equipment Recertification,...

Senior Software Development Engineer (Back End - Java, AWS) AnyVan makes moving anything anywhere, easier, more affordable and greener for everyone. With Over 8 million customers across the UK and Europe since our launch over a decade ago, we're proud to be known as the largest, fastest growing tech company in the logistics industry. Like many popular marketplaces, we're asset light i.e., we don'...

Electronics / Mechatronics EngineerWe are leaders in the fast moving world of USB charging and associated peripherals. Are you a highly motivated Electronics engineer who possibly has a passion for switchmode power supply design and has great innovative ideas? If so, you will be situated in our R&D department and report directly to Senior Management as part of the R&D team.Responsibilities:Concep...