senior customer support jobs

Direct message the job poster from Sanitech a division of WACO AfricaHuman Resources Business Partner at Sanitech a division of WACO AfricaPURPOSETo support and assist the growth of Hygiene & Pest Control market share through effective and timeous response to all customer enquiries and to perform customer care functions for existing clientsEDUCATION, EXPERIENCE AND COMPETENCIESMin. Matric / Diplo...

*THIS POSITION REQUIRES TRAVEL/CAR RENTAL/HOSPITALITY SALES EXPERIENCE*We are looking for a professional and dedicated individual with excellent customer service skills and a flair for sales to join a strong and tenacious team. Our client services the leisure vehicle rental industry with a predominantly international clientele, so they are looking for excellent communication skills, outstanding f...

Job Description Embark on a rewarding journey with iKhokha as we seek a Customer Support Officer to join our thriving Product Division. We're in pursuit of an extraordinary individual a customer-centric pro with a sense of urgency and unwavering commitment to tackling and resolving technical support queries from our diverse customer base. So, what will you do? You will be the frontline advocate, ...

Hi,We are looking for an experienced IT Technician to join our existing team. You will have to have the following qualities...Minimum 5 Years Windows Server Experience.Minimum 5 years in a customer facing IT support Role.Previous MSP exposure is favourableExperience working with Servers and Workstations in the Microsoft EnvironmentStrong Microsoft 365 ExperienceAbility to work during the Brisbane...

We are looking for an experienced professional who can manage first line of contact for clients that report application-related questions and defects involving ION Corporates enterprise software utilized in the Financial and Commodity sectors as applicable, carry significant responsibility towards managing the most complex client cases. Our company values the role of a Senior Support Analyst as a...

Our client based in Cape Town (CBD) is currently seeking a Senior Support Engineer. The role is shift-based weekends and involves supporting business infrastructure. Responsibilities: Provide expert-level technical support and troubleshooting assistance to customers via phone and emailInvestigate and resolve complex technical issuesLog faults with service providers and third partiesDocument and t...

Our client based in Cape Town (CBD) is currently seeking a Senior Support Engineer. The role is shift-based weekends and involves supporting business infrastructure.Responsibilities:Provide expert-level technical support and troubleshooting assistance to customers via phone and emailInvestigate and resolve complex technical issuesLog faults with service providers and third partiesDocument and tra...

*THIS POSITION REQUIRES TRAVEL/CAR RENTAL/HOSPITALITY SALES EXPERIENCE* We are looking for a professional and dedicated individual with excellent customer service skills and a flair for sales to join a strong and tenacious team. Our client services the leisure vehicle rental industry with a predominantly international clientele, so they are looking for excellent communication skills, outstanding ...

Direct message the job poster from Sanitech a division of WACO Africa Human Resources Business Partner at Sanitech a division of WACO AfricaPURPOSE To support and assist the growth of Hygiene & Pest Control market share through effective and timeous response to all customer enquiries and to perform customer care functions for existing clients EDUCATION, EXPERIENCE AND COMPETENCIES Min. Matric / D...

Senior IT Support Engineer Kempton Park, Johannesburg.Duties and Responsibilities:The most frequent duties for this job are set out below, but the job may include other or occasional duties and responsibilities:Respond to and resolve support calls remotely or at customer site.Remote and on-site administration of servers and workstations.Mentoring and guiding the support team.Handle escalations.Ma...

Team Leader - Insurance Call Centre (US Hours) WNS Cape Town, Western Cape, South Africa Team Leader - Insurance Call Centre (US Hours) WNS Cape Town, Western Cape, South Africa Welcome backSign in to save Team Leader - Insurance Call Centre (US Hours) at WNS.Company DescriptionWNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 40...

To ensure effective and efficient resolution of all logs assigned according to agreed service levels in order to minimise the effect of technology disruptions to users. Effective logging, diagnosis and resolution of desktop related calls in order to ensure customer service rendered Ensure adherence to service level agreements in order to maintain effective customer service Provides technical guid...

To ensure effective and efficient resolution of all logs assigned according to agreed service levels in order to minimise the effect of technology disruptions to users. Effective logging, diagnosis and resolution of desktop related calls in order to ensure customer service rendered Ensure adherence to service level agreements in order to maintain effective customer service Provides technical guid...

About YocoYoco was founded in 2015, and has since processed over R100 billion in digital payments for over 400,000 businesses in South Africa. We're breaking down barriers and unlocking economic opportunities that enable people to thrive. We have over 330 team members across our key hubs in South Africa and the Netherlands, all with a bias for boldness, and a passion for simple, progressive solut...

Network Alliance , a pioneering force in Information and Communications Technology (ICT) and a distinguished Managed Services Provider, stands at the forefront of the industry. Headquartered in Gauteng, our esteemed company is actively seeking passionate Intermediate & Senior Support Engineers to join our dynamic team on a full-time basis. Opportunities are available at our Centurion offices or a...

Our client based in Cape Town (CBD) is currently seeking a Senior Support Engineer. The role is shift-based weekends and involves supporting business infrastructure. Responsibilities: Provide expert-level technical support and troubleshooting assistance to customers via phone and email Investigate and resolve complex technical issues Log faults with service providers and third parties Document an...

Our client based in Cape Town (CBD) is currently seeking a Junior Support Engineer to join their technical support team. The Junior Support Engineer will assist in providing technical assistance to customers, resolving issues and ensuring a positive customer experience. This role is ideal for individuals who are passionate about technology, eager to learn and thrive in a fast-paced and collaborat...

Our client based in Cape Town (CBD) is currently seeking a Junior Support Engineer to join their technical support team. The Junior Support Engineer will assist in providing technical assistance to customers, resolving issues and ensuring a positive customer experience. This role is ideal for individuals who are passionate about technology, eager to learn and thrive in a fast-paced and collaborat...

What you will doRenewals Management: Drive the renewal of Oracle's contracts to existing customers. Proactively work with customers to renew and close contracts in South Africa and Botswana. This will require travel to Botswana at least once per quarter. Develop and implement account plans to increase the support business. Institute governance and communications between the customer and Oracle li...

We are looking for a Customer Support Manager, who will lead a dedicated group of support analysts to ensure seamless customer experiences. Your role involves overseeing day-to-day operations, fostering a collaborative environment, and implementing strategies to enhance customer satisfaction. As a key player in our organization, your leadership will contribute to the company's growth and success....

Electrum Cape Town, Western Cape, South Africa Electrum is an exciting B2B tech company. We partner with some of South Africa's biggest household names, enabling them to open up their customers' access to payments and digital goods and services. We love that the projects we work on touch the lives of millions of South Africans every day, making a real difference.We hire the best of the best and w...

We Are Setting The PaceClickatell is a world-class Chat Commerce company, ambitious to stay ahead of its competitors. We build our own culture in which we dream big and stay busy doing the right things. We need people who can understand the bigger picture and who connect the dots to achieve success. In our agile and demanding environment, you will have to ask the right questions and take the smar...

Reference: PE010781-LM-1 Job Requirements: This position requires troubleshooting, problem-solving and technical skills using various diagnostic tools. In addition, strong interpersonal skills are required to guide customers through situations, providing customer satisfaction. This may often be under challenging conditions. Part of the work will be in-office and the other will be out in the field...

Optasia Johannesburg, Gauteng, South Africa Direct message the job poster from OptasiaTalent Acquisition @ Optasia | HR, Tech Recruitment, FintechOptasia is a fully-integrated B2B2X financial technology platform covering scoring, financial decisioning, disbursement & collection. We provide a versatile AI Platform powering financial inclusion, delivering responsible financing decision-making and d...