senior call centre jobs

*THIS POSITION REQUIRES TRAVEL/CAR RENTAL/HOSPITALITY SALES EXPERIENCE* We are looking for a professional and dedicated individual with excellent customer service skills and a flair for sales to join a strong and tenacious team. Our client services the leisure vehicle rental industry with a predominantly international clientele, so they are looking for excellent communication skills, outstanding ...

*THIS POSITION REQUIRES TRAVEL/CAR RENTAL/HOSPITALITY SALES EXPERIENCE*We are looking for a professional and dedicated individual with excellent customer service skills and a flair for sales to join a strong and tenacious team. Our client services the leisure vehicle rental industry with a predominantly international clientele, so they are looking for excellent communication skills, outstanding f...

As the Call Centre Manager for the Credit and Transactional Banking Department, your role is multifaceted and crucial for ensuring smooth operations and excellent customer serviceCustomer and Branch Support: Respond promptly and professionally to customer inquiries and concerns via phone, email, and chat channels. Ensure that all interactions are handled with care and efficiency to maintain high ...

As the Call Centre Manager for the Credit and Transactional Banking Department, your role is multifaceted and crucial for ensuring smooth operations and excellent customer service Customer and Branch Support: Respond promptly and professionally to customer inquiries and concerns via phone, email, and chat channels. Ensure that all interactions are handled with care and efficiency to maintain high...

Team Leader - Insurance Call Centre (US Hours) WNS Cape Town, Western Cape, South Africa Team Leader - Insurance Call Centre (US Hours) WNS Cape Town, Western Cape, South Africa Welcome backSign in to save Team Leader - Insurance Call Centre (US Hours) at WNS.Company DescriptionWNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 40...

Operations Manager - Insurance Call Centre - US Hours - Cape TownFull job descriptionCompany DescriptionWNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professiona...

Job descriptionRequirements Matric is compulsory Strong communication skills Presentable Clear criminal recordDuties and ResponsibilitiesAnswering phones from customers professionally and responding to customer inquiries and complaintsResearching required information using available resourcesHandling and resolving customer complaints regarding product sales to customer service problemsProviding c...

Job Description:To manage the inception and implementation of transformational software development projects within the controlled constraints of scope, time and budget while ensuring adherence to quality, legal and cost requirements and ensuring a basis for benefits realisation is set.(ads1)Job Responsibilities:Act as the bottom-line drivers of tactical implementation within the context of busin...

Operations Manager - Insurance Call Centre - US HoursFull-timeWNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufac...

One of Africa's largest supermarket retailer has a great opportunity for a Team Leader for their Customer Service Centre.Purpose of the JobYou will be responsible for providing front line direction to the Customer Service Centre Agents and assist the Contact Centre Manager in handling the day-to-day operations of the team. You will also be accountable for leading the team to success through coach...

Senior Compliance Officer - DurbanFull job descriptionSalary:Job Title: Senior Compliance OfficerLocation: Richefond Circle, South AfricaSalary:R360 000 - R480 000 per annum medical insuranceThis is a permanent full-time role as a Senior Compliance Officer in our Richefond Circle, South Africa office. The role is on-site.Who we are:Kura provides award-winning outsourced contact centre solutions a...

Business Segment: Business & Commercial Banking To execute vehicle and asset finance (VAF) sales opportunities for juristic and natural persons within agreed / chosen segments and channels, to achieve the desired targets and build and manage effective relationships, focusing on "servicing to sell" to Call Centre, Branch, Relationship Banking, Internet customers and targeted campaigns clients, dra...

Planet Africa Tours offers destination management services to the Japanese market, operating tours across Southern and East Africa. Our expert team has a wealth of knowledge and the connection to deliver an exceptional experience for any travelers visiting from Japan. A combination of local knowledge and an understanding and appreciation of the requirements of the Japanese traveler has made Plane...

Planet Africa Tours offers destination management services to the Japanese market, operating tours across Southern and East Africa. Our expert team has a wealth of knowledge and the connection to deliver an exceptional experience for any travelers visiting from Japan. A combination of local knowledge and an understanding and appreciation of the requirements of the Japanese traveler has made Plane...

Role OverviewThe Relationship Manager is responsible for building and maintaining strong relationships with clients in the Insurance Industry. The Relationship Manager will work closely with the Product Managers to understand the data and details around lead volumes, lead costs, conversions and profitability as well as insights into why certain campaigns and channels are performing more effective...

Role Overview The Relationship Manager is responsible for building and maintaining strong relationships with clients in the Insurance Industry. The Relationship Manager will work closely with the Product Managers to understand the data and details around lead volumes, lead costs, conversions and profitability as well as insights into why certain campaigns and channels are performing more effectiv...

Business Segment: Business & Commercial Banking To execute vehicle and asset finance (VAF) sales opportunities for juristic and natural persons within agreed / chosen segments and channels, to achieve the desired targets and build and manage effective relationships, focusing on "servicing to sell" to Call Centre, Branch, Relationship Banking, Internet customers and targeted campaigns clients, dra...

RESPONSIBILITIES:? Responsible for the supervision of a quality Contact Centre with regard to receiving manual applications, welcoming and assisting Customers (Walk-In and General Visitors) , in accordance with manual;? Dealing with outbound calls in terms of an escalated query in terms of applications outside timeframe (e.g. 14 working days);? Monitoring generating of cases on dashboard and foll...

WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Log...

DVT is one of the top software development and testing companies on the continent. Our software engineers are consulting on cutting-edge applications at the top companies in South Africa, as well as consulting globally. You will have the opportunity to work alongside some of the most established developers in the country with the latest technologies. DVT is committed to continuously training our ...

DVT is one of the top software development and testing companies on the continent. Our software engineers are consulting on cutting-edge applications at the top companies in South Africa, as well as consulting globally. You will have the opportunity to work alongside some of the most established developers in the country with the latest technologies. DVT is committed to continuously training our ...

Pretoria East Permanent 500 000 - 540 000 (Negotiable) Annual CTC Our client in the Insurance industry is seeking a Manager: IL Client Servicing Call Centre to join their team. A rewarding and challenging career opportunity for an individual with proven supervisory and problem solving skills exists in the Call Centre Department and we are inviting applicants from suitably qualified persons to app...

General Manager Sales and Operations - KwaZulu-Natal, DurbanThe achievement of Sales and gross margin targets and managing expenses within budget. Manage efficient branch operations (i.e., Sales, Call Centre, Logistics, Warehouse, and Admin) by managing productivity targets and ensuring adherence to operating procedures. Build strong Customer relationships, customer-centric front line, and ensure...

Internal Sales Representative INTRODUCTION An underwriting management company situated in Pretoria is seeking a analytical and energetic Sales Representative with at least one to three years' experience in the insurance industry. In a sales environment the right attitude makes the difference, so the ideal candidate will need to be target driven and showcase perseverance to attain the applicable r...