Reporting call centre jobs

experience and qualificationsGrade 12.1 Year related experience.Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutionsResolve all customer queries efficiently, and within agreed timelines.Maintenance of expert knowledge on specific products, pricing, application procedure, processing and timelines in order to drive and achieve rele...

Team Leader - Insurance Call Centre (US Hours)Full-timeWNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing,...

CLC is currently recruiting for a Customer Experience Centre Manager.The Customer Experience Centre Manager is responsible for overseeing the operations of our Customer Experience Centre (CEC), which provides emergency assistance services such as Roadside Assistance, Household Assistance, Medical Assistance, and other related services. Ensuring the smooth functioning of the Centre by maintaining ...

ð ð Join Our Dynamic Client Contact Centre Team! ð ð Are you ready to embark on an exciting career journey filled with bubbly conversations, outstanding customer interactions, and a commitment to excellence? Look no further we have the perfect opportunity for you! Position Available: Inbound Client Contact Centre and Correspondence Administrator Job Highlights: Engage with our valued policyholder...

Job descriptionRequirements Matric is compulsory Strong communication skills Presentable Clear criminal recordDuties and ResponsibilitiesAnswering phones from customers professionally and responding to customer inquiries and complaintsResearching required information using available resourcesHandling and resolving customer complaints regarding product sales to customer service problemsProviding c...

Pretoria Call Centre Team Leader 13000 to 23000 Call Centre Team Leader (Media and Printing) Our client in the Media and Printing industry has an opening for a team leader in their call centre department. They offer an exciting opportunity to be part of a company that has cutting edge technology and that delivers bespoke printing solutions. They strive to deliver excellent customer services. Duti...

Minimum Requirements:Grade 12 certificate or equivalent Level 4 qualification issued by SAQABusiness Administration / Management / Communication / Operations Management DegreeClear Criminal and ITC RecordsComputer Literacy MS Office: Word, Excel, Outlook, PowerPoint & other short-term softwareMinimum 10 Years Call Centre Management ExperienceBackground in Insurance and/or Emergency Assist industr...

Minimum Requirements: Grade 12 certificate or equivalent Level 4 qualification issued by SAQA Business Administration / Management / Communication / Operations Management Degree Clear Criminal and ITC Records Computer Literacy MS Office: Word, Excel, Outlook, PowerPoint & other short-term software Minimum 10 Years Call Centre Management Experience Background in Insurance and/or Emergency Assist i...

Minimum Requirements: Grade 12 certificate or equivalent Level 4 qualification issued by SAQA Business Administration / Management / Communication / Operations Management Degree Clear Criminal and ITC Records Computer Literacy MS Office: Word, Excel, Outlook, PowerPoint & other short-term software Minimum 10 Years Call Centre Management Experience Background in Insurance and/or Emergency Assist i...

Key outputsPerform analyses, provide insights, and build predictive models that will assist with sales, distribution, and general marketing analytics.Expand the suite of automated analytical/KPI reports used by clients of the Marketing Data Science Hub team (relating to lead volumes, call centre metrics, campaign performance etc.).Be an enabler of performance marketing, i.e. perform analyses, pro...

TalentCru SUMMARY We are currently seeking an ambitious and driven internal sales professional ready to make the leap to external sales. In this role, you'll have the opportunity to take your proven track record of success and apply it in a new, client-facing capacity. Our client is looking to employ a Junior Sales Manager based in Cape Town. RESPONSIBILITIES Sales generation at required profit m...

TalentCru SUMMARY We are currently seeking an ambitious and driven internal sales professional ready to make the leap to external sales. In this role, you'll have the opportunity to take your proven track record of success and apply it in a new, client-facing capacity. Our client is looking to employ a Junior Sales Manager based in Westville, Durban. RESPONSIBILITIES Sales generation at required ...

TalentCru SUMMARY We are currently seeking an ambitious and driven internal sales professional ready to make the leap to external sales. In this role, you'll have the opportunity to take your proven track record of success and apply it in a new, client-facing capacity. Our client is looking to employ a Junior Sales Manager based in Westville, Durban. RESPONSIBILITIES Sales generation at required ...

TalentCru SUMMARY We are currently seeking an ambitious and driven internal sales professional ready to make the leap to external sales. In this role, you'll have the opportunity to take your proven track record of success and apply it in a new, client-facing capacity. Our client is looking to employ a Junior Sales Manager based in Cape Town. RESPONSIBILITIES Sales generation at required profit m...

A top financial institution with more than 250 branches nationwide, based in Rosebank Johannesburg, requires the services of a Marketing Manager to develop and execute the marketing strategy that fully meets the organisation's objectives through the effective management of manpower, resources, suppliers and budgets. The successful candidate will have worked in the retail or the financial industry...

A top financial institution with more than 250 branches nationwide, based in Rosebank Johannesburg, requires the services of a Marketing Manager to develop and execute the marketing strategy that fully meets the organisation's objectives through the effective management of manpower, resources, suppliers and budgets. The successful candidate will have worked in the retail or the financial industry...

We are looking to recruit a Service Centre Analyst to work within the IT department of Clicks Group Services. The role will be based at Clicks Head Office in Cape Town and will report to the Service Centre Supervisor/ Manager (IT). Job Purpose The purpose of the job will be to ensure the cost effective management of IT Incidents and service requests from end to end point of view and to provide dy...

Overview Reference 2000483039 Salary ZAR/annum medical insurance Job Location - South Africa -- Johannesburg Metro -- Bryanston -- Woodmead Job Type Permanent Posted 11 April 2024 Financial Record Keeping: Maintain accurate and up-to-date financial records for the call centre's operations across multiple markets. Record and reconcile financial transactions, ensuring precision and compliance with ...

A recent professional profile photo is to accompany your application EMPLOYMENT TYPE : Permanent SECTOR : Admin / Call Centre BASIC SALARY : R11,000 START DATE : A.S.A.P / Immediate REQUIREMENTS: 2 years proven client service/call centre experience Medical Aid understanding and servicing experience Individual life policy administration knowledge and experience Intermediary MS Office, especially E...

Position Title: Real Time Analyst Position Summary: The Real Time Analyst is responsible for the monitoring, analyzing and reporting of contact center performance in real-time. The role requires timely and accurate reporting on a wide range of metrics including agent performance, call volume data, workforce utilization and other key metrics. Key Deliverables: ? Real time management of multiple cl...

Main purpose / objective of the position: Inspection of buildings, management and control of service- and maintenance contractors, management and control of tenant installations and execution of building relevant activities as predetermined by Property Manager and Centre Manager. Responsible for health and safety at the centre.Decision making authority: Decisions are based on knowledge of theory ...

Dis-Chem Pharmacies Adherence Centre in Midrand, requires Adherence Consultants to join their team. The purpose of the role is the provision of patient-ready parcel services by calling the patients monthly and processing their medication orders in accordance with the operational guidelines and regulatory requirements of the South African Pharmacy Council. Minimum Requirements: Essential: Grade 12...

Job description The Call Centre Supervisor is responsible for overseeing the daily operations of the call centre, ensuring efficient and effective performance, and providing leadership and support to call centre agents. The supervisor will manage a team, monitor metrics, handle escalated calls, quality control and contribute to the development of strategies to improve customer service and product...

Responsible for the online Casino product, its customers and overall ROI.Own the monthly and quarterly Casino communication plan and ensure impeccable planning and end to end execution of campaigns (this includes campaign briefing, defining customer segments, brainstorming with copywriters and designers, signing off assets and marketing materials and reporting on and evaluating results)Manage mar...