Applicants are required to meet the following criteria: Grade 12 with certificate in Customer Service & qualification in SCM / Logistics 2 years working experience in a call center / customer service environment Excellent telephonic skills & numerical aptitude Computer literacy : Pastel Evolution, MS Office, SAP Willing to work overtime if/when required Mature and knowledgeable with attention to ...
Our client based in Centurion is looking for a candidate with extensive in-bound and customer relations call centre experience to join their team Duties: Deal with external and internal enquiries, provide feedback and find permanent solutions. These include: Registration related enquiries CRM Logging System and Telephonic enquiries Product and general information / enquiries Assist with enquiries...
Description This role delivers client service by taking inbound calls and making outbound calls in adherence to procedural, productivity and quality standards. The incumbent is individually accountable for achieving results through own efforts.Deals with debtors telephonically or correspond via email in adherence to procedural, productivity and quality standards. Experienced in working with Debto...
To resolve customer and client queries, ensuring high collection level at all times within the set parameters of the Debt Collection Act, National Credit Act and Company operating procedures.QUALIFICATION & EXPERIENCE REQUIRED:Minimum Qualifications & Experience Matric (Required) / Grade 11 Understanding and implementation of business requirements as well as clientrequirements. Working knowledge ...
To resolve customer and client queries, ensuring high collection level at all times within the set parameters of the Debt Collection Act, National Credit Act and Company operating procedures. QUALIFICATION & EXPERIENCE REQUIRED: Minimum Qualifications & Experience Matric (Required) / Grade 11 Understanding and implementation of business requirements as well as client requirements. Working knowled...
Telesales Consultant with RE5 (POS24157) Salary Commission attendance bonus Fourways Requirements: Must be well-spoken and target driven RE 5 Certificate At least one years experience selling Short Term Insurance, Life products and/or Banking Products Ensure FAIS and FICA standards are adhered to when dealing with customer calls and correspondence. Update customer details and communication on cus...
POSITION SUMMARY Function Are you ready to grow your dream career!! Join our amazing team and help deliver unforgettable cuisines and create memorable experiences. We are recruiting for a fun, energetic, innovative and enthusiastic Guest Experience Expert with a positive attitude Reporting to the Front Office Manager, the successful incumbent is required to provide professional and excellent cust...
We're seeking Call Centre Agents - Johannesburg (Midrand). To sell a range of products to potential customers Duties & Responsibilities Making professional sales call to customers. Knowing the product being sold. Handling and overcoming objections from clients. Call Center experience
We're seeking Call Centre Agents - Johannesburg (Midrand). To sell a range of products to potential customers Duties & Responsibilities Making professional sales call to customers. Knowing the product being sold. Handling and overcoming objections from clients. Call Center experience
My client is seeking a Quality Assurance Agent with 5 year's quality management experience in a Call Centre environment to join their team on a 3 year contract.... The contact centre service will support the channels below (and any other new channels): Email support. Telephonic support (both inbound and outbound). Walk-in centre face to face support. Instant Messaging/AI Support. Special projects...
Our client based in Centurion is looking for a candidate with extensive in-bound and customer relations call centre experience to join their team Duties: Deal with external and internal enquiries, provide feedback and find permanent solutions. These include: Registration related enquiries CRM Logging System and Telephonic enquiries Product and general information / enquiries Assist with enquiries...
Duties:Deal with external and internal enquiries, provide feedback and find permanent solutions. These include:Registration related enquiriesCRM Logging System and Telephonic enquiriesProduct and general information / enquiriesAssist with enquiries online i.e. Products, Specials, Availability, Price etc.Obtain Information from relevant departments to resolve/ provide feedback on enquiriesLog all ...
Duties: Deal with external and internal enquiries, provide feedback and find permanent solutions. These include: Registration related enquiries CRM Logging System and Telephonic enquiries Product and general information / enquiries Assist with enquiries online i.e. Products, Specials, Availability, Price etc. Obtain Information from relevant departments to resolve/ provide feedback on enquiries L...
My client is seeking a Quality Assurance Agent with 5 year†s quality management experience in a Call Centre environment to join their team on a 3 year contract. Grade 12 Certificate in Quality Assurance Experience: Minimum 8 years (preferably over 10 years) in quality management, including: Quality Assurance, Service Desk. Familiarity with the IVANTI Service Desk system (previously known as HEA...
Financial Services Call Centre Agent Position Overview:As an International Call Centre Agent (Customer Service Representative), you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a car...
Our client based in Centurion is looking for a candidate with extensive in-bound and customer relations call centre experience to join their team Duties: Deal with external and internal enquiries, provide feedback and find permanent solutions. These include: Registration related enquiries CRM Logging System and Telephonic enquiries Product and general information / enquiries Assist with enquiries...
FlySafair is South Africa's true low cost airline. We took to the skies in October 2014 and have expanded fast, linking several key destinations in South Africa. Our intention is to keep our fares lower for longer and in so doing offer South Africans an affordable and easy air travel alternative. FlySafair is a very dynamic company that prides itself on being forward thinking and innovative. Safa...
Duties: Deal with external and internal enquiries, provide feedback and find permanent solutions. These include: Registration related enquiries CRM Logging System and Telephonic enquiries Product and general information / enquiries Assist with enquiries online i.e. Products, Specials, Availability, Price etc. Obtain Information from relevant departments to resolve/ provide feedback on enquiries L...
Key Accountabilities / Principal Responsibilities Primary Duties Processing of faults and incidents on the CAFMS Ensure all calls, however received, are logged onto the computer aided facilities management system Escalation of high priority calls to appropriate operational representatives Processing individual records from creation to closure including identifying the fault/incident in technical ...
Key Accountabilities / Principal ResponsibilitiesPrimary DutiesProcessing of faults and incidents on the CAFMSEnsure all calls, however received, are logged onto the computer aided facilities management systemEscalation of high priority calls to appropriate operational representativesProcessing individual records from creation to closure including identifying the fault/incident in technical terms...
Are you based in the United States? Select your country to see jobs specific to your location.Call / Contact Centre Manager (Banking) - Western Cape, Somerset WestAs the Call Centre Manager for the Credit and Transactional Banking Department, your role is multifaceted and crucial for ensuring smooth operations and excellent customer serviceCustomer and Branch Support: Respond promptly and profess...
Job summary : We are seeking a motivated and experienced Call Centre Supervisor to join our team. The Call Centre Supervisor will be responsible for overseeing the daily operations of our call centre, ensuring that agents meet performance targets, providing coaching and training to improve agent performance, and managing escalated customer inquiries. The ideal candidate will have strong leadershi...
Job Description Key Responsibilities Areas Main purpose The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Key responsibilities: Follow clear instructions and guidelines to investigate, resolve and process high volume customer enq...
Our client based in Centurion is looking for a candidate with extensive in-bound and customer relations call centre experience to join their team Duties: Deal with external and internal enquiries, provide feedback and find permanent solutions. These include: Registration related enquiries CRM Logging System and Telephonic enquiries Product and general information / enquiries Assist with enquiries...