My client is seeking a Quality Assurance Agent with 5 year's quality management experience in a Call Centre environment to join their team on a 3 year contract.Grade 12Certificate in Quality AssuranceExperience: Minimum 8 years (preferably over 10 years) in quality management, including: Quality Assurance, Service Desk.Familiarity with the IVANTI Service Desk system (previously known as HEAT) or ...
My client is seeking a Quality Assurance Agent with 5 yearâ€s quality management experience in a Call Centre environment to join their team on a 3 year contract. Grade 12 Certificate in Quality Assurance Experience: Minimum 8 years (preferably over 10 years) in quality management, including: Quality Assurance, Service Desk. Familiarity with the IVANTI Service Desk system (previously known as HEAT...
My client is seeking a Quality Assurance Agent with 5 year's quality management experience in a Call Centre environment to join their team on a 3 year contract.... The contact centre service will support the channels below (and any other new channels): Email support. Telephonic support (both inbound and outbound). Walk-in centre face to face support. Instant Messaging/AI Support. Special projects...
My client is seeking a Quality Assurance Agent with 5 year†s quality management experience in a Call Centre environment to join their team on a 3 year contract. Grade 12 Certificate in Quality Assurance Experience: Minimum 8 years (preferably over 10 years) in quality management, including: Quality Assurance, Service Desk. Familiarity with the IVANTI Service Desk system (previously known as HEA...
My client is seeking a Quality Assurance Agent with 5 year's quality management experience in a Call Centre environment to join their team on a 3 year contract.... The contact centre service will support the channels below (and any other new channels): Email support. Telephonic support (both inbound and outbound). Walk-in centre face to face support. Instant Messaging/AI Support. Special projects...
JOB TITLE: Retentions Consultant AREA: Pretoria East INDUSTRY: Insurance SALARY / CTC : R 15 000 basic (depending on experience and qualifications commission and additional commission incentives will boost the earning potential) Report to: Director Job Overview: Our Client is seeking a dedicated Retentions Consultant to join their retentions team, focusing on retaining customers after sale. This ...
JOB TITLE: Retentions Consultant AREA: Pretoria East INDUSTRY: Insurance SALARY / CTC : R 15 000 basic (depending on experience and qualifications commission and additional commission incentives will boost the earning potential) Report to: Director Job Overview: Our Client is seeking a dedicated Retentions Consultant to join their retentions team, focusing on retaining customers after sale. This ...
Pretoria Call Centre Team Leader 13000 to 23000 Call Centre Team Leader (Media and Printing) Our client in the Media and Printing industry has an opening for a team leader in their call centre department. They offer an exciting opportunity to be part of a company that has cutting edge technology and that delivers bespoke printing solutions. They strive to deliver excellent customer services. Duti...
JOB TITLE: Retentions ConsultantAREA: Pretoria EastINDUSTRY: InsuranceSALARY / CTC : R 15 000 basic (depending on experience and qualifications commission and additional commission incentives will boost the earning potential)Report to: Director Job Overview: Our Client is seeking a dedicated Retentions Consultant to join their retentions team, focusing on retaining customers after sale. This posi...
JOB TITLE: Retentions ConsultantAREA: Pretoria EastINDUSTRY: InsuranceSALARY / CTC : R 15 000 basic (depending on experience and qualifications commission and additional commission incentives will boost the earning potential)Report to: DirectorJob Overview:Our Client is seeking a dedicated Retentions Consultant to join their retentions team, focusing on retaining customers after sale. This positi...
JOB TITLE: Retentions ConsultantAREA: Pretoria EastINDUSTRY: InsuranceSALARY / CTC : R 15 000 basic (depending on experience and qualifications commission and additional commission incentives will boost the earning potential)Report to: Director Job Overview: Our Client is seeking a dedicated Retentions Consultant to join their retentions team, focusing on retaining customers after sale. This posi...
Our Customer Support Team at Mukuru is growing and we are looking forCustomer Support Consultants to join us at our World Class Customer Support Department. The main purpose of this position is to provide exceptional customer service and assistance with money transfer orders and related queries, to promote and support customer loyalty to the Mukuru brand. The Customer Support Consultants reports ...
Direct message the job poster from Pathfinders ConsultingHR & Recruitment Expert with 24 Yrs Experience | Call Centre HR Consulting & Career Coaching in South Africa and Africa | Driving Call Center In the fast-evolving world of insurance, Our Client is searching for a visionary leader to helm strategic underwriting operations. This crucial role is designed for someone who can navigate and influe...
Position: Independent Short-term Insurance Broker (Commercial)Location: Pretoria Do you love being out and about, meeting new people? Do you want to write your own cheque on a monthly basis? Are you fantastic at convincing and does your negotiation skills know no bounds? Raise your hand becauseWE'RE HIRING! It's our mission to unleash the potential in our team, and we know that teams perform best...
Direct message the job poster from Pathfinders Consulting HR & Recruitment Expert with 24 Yrs Experience | Call Centre HR Consulting & Career Coaching in South Africa and Africa | Driving Call Center In the fast-evolving world of insurance, Our Client is searching for a visionary leader to helm strategic underwriting operations. This crucial role is designed for someone who can navigate and influ...
We are seeking a highly motivated Campaign Manager to join our Client. The ideal candidate will possess intermediate Excel certification, impeccable attention to detail, excellent communication skills, and the ability to work autonomously. Creativity in drafting new SMS or email wording is essential for success in this role. As a Campaign Manager, you will be responsible for building and managing...
Do you love being out and about, meeting new people? Do you want to write your own cheque on a monthly basis? Are you fantastic at convincing and does your negotiation skills know no bounds? Raise your hand becauseWE'RE HIRING! It's our mission to unleash the potential in our team, and we know that teams perform best when they are diverse and each individual feels that they belong. That's why we ...
Focusing on retaining customers after sale. This position involves direct engagement with customers to understand their needs and concerns, negotiating terms to ensure competitive offerings, effective and strong objection handling skills and providing tailored solution. The ideal candidate will be customer-oriented, possess strong communication skills, and be comfortable working in a fast-paced h...
Reference: PTA000709-TM-1 We are seeking a highly motivated Campaign Manager to join our Client. The ideal candidate will possess intermediate Excel certification, impeccable attention to detail, excellent communication skills, and the ability to work autonomously. Creativity in drafting new SMS or email wording is essential for success in this role. As a Campaign Manager, you will be responsible...
Do you love being out and about, meeting new people? Do you want to write your own cheque on a monthly basis? Are you fantastic at convincing and does your negotiation skills know no bounds? Are you hungry for Sales and willing to go the extra mile to obtain them? Raise your hand because WE'RE HIRING! It's our mission to unleash the potential in our team, and we know that teams perform best when ...
Reference: PTA022799-DCH-1 RETENTIONS CONSULTANT Pretoria East Market related *must have* FAIS, RE5, Class of Business in long term and short term insurance Minimum requirements: Matric Regulatory Examination (RE5) Must be FAIS compliant with all relevant credits and qualifications as required under the FAIS Act Completed Class of Business - Long term and short term insurance CPD Hours A bachelor...
Work Location:180 Garsfontein Road, Ashlea Gardens, PretoriaWorking Hours:12:00 - 21:00, Monday - FridayJob Purpose:Optimize the contact center environment with a strong focus on the operational landscape, analytics, agent performance, customer satisfaction, and overall efficacy of the contact center.Drive change and optimization objectively, based on various data points. Responsible for ensuring...
Focusing on retaining customers after sale. This position involves direct engagement with customers to understand their needs and concerns, negotiating terms to ensure competitive offerings, effective and strong objection handling skills and providing tailored solution. The ideal candidate will be customer-oriented, possess strong communication skills, and be comfortable working in a fast-paced h...
Focusing on retaining customers after sale. This position involves direct engagement with customers to understand their needs and concerns, negotiating terms to ensure competitive offerings, effective and strong objection handling skills and providing tailored solution. The ideal candidate will be customer-oriented, possess strong communication skills, and be comfortable working in a fast-paced h...
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