multichoice contact centre jobs

As the Call Centre Manager for the Credit and Transactional Banking Department, your role is multifaceted and crucial for ensuring smooth operations and excellent customer service Customer and Branch Support: Respond promptly and professionally to customer inquiries and concerns via phone, email, and chat channels. Ensure that all interactions are handled with care and efficiency to maintain high...

As the Call Centre Manager for the Credit and Transactional Banking Department, your role is multifaceted and crucial for ensuring smooth operations and excellent customer serviceCustomer and Branch Support: Respond promptly and professionally to customer inquiries and concerns via phone, email, and chat channels. Ensure that all interactions are handled with care and efficiency to maintain high ...

Job DescriptionRole Purpose This role is ideal for a talented, motivated and dynamic Sales Call Centre Operations Manager that is passionate about leading, motivating, mentoring, coaching and developing a team of Sales and Customer Centric Team Leaders (Assistant Managers) to deliver against client and internal business deliverables (KPIs, CBBs and SLAs) in an environment where change is a consta...

Job DescriptionRole Purpose This role is ideal for a talented, motivated and dynamic Sales Call Centre Operations Manager that is passionate about leading, motivating, mentoring, coaching and developing a team of Sales and Customer Centric Team Leaders (Assistant Managers) to deliver against client and internal business deliverables (KPIs, CBBs and SLAs) in an environment where change is a consta...

Full-timeCompany DescriptionWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Pack...

Are you based in the United States? Select your country to see jobs specific to your location.Call / Contact Centre Manager (Banking) - Western Cape, Somerset WestAs the Call Centre Manager for the Credit and Transactional Banking Department, your role is multifaceted and crucial for ensuring smooth operations and excellent customer serviceCustomer and Branch Support: Respond promptly and profess...

As the Call Centre Manager for the Credit and Transactional Banking Department, your role is multifaceted and crucial for ensuring smooth operations and excellent customer serviceCustomer and Branch Support: Respond promptly and professionally to customer inquiries and concerns via phone, email, and chat channels. Ensure that all interactions are handled with care and efficiency to maintain high ...

Job DescriptionTo lead a Quality Team to execute the departmental strategic goals through reports, feedback, insights and trends to stakeholders according to agreed standards.Manage 'Next-Gen' Quality by consistently 'Raising-the-bar' on service-delivery standards & enable low-risk & zero-surprises BAU.Ensure best use of systems and technology to deliver effectively and efficiently.Ensure that th...

Job DescriptionTo lead a Quality Team to execute the departmental strategic goals through reports, feedback, insights and trends to stakeholders according to agreed standards.Manage 'Next-Gen' Quality by consistently 'Raising-the-bar' on service-delivery standards & enable low-risk & zero-surprises BAU.Ensure best use of systems and technology to deliver effectively and efficiently.Ensure that th...

Transactional Quality Manager - Night Shift - Travel Contact CentreFull-timeWNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insu...

Work Location:180 Garsfontein Road, Ashlea Gardens, PretoriaWorking Hours:12:00 - 21:00, Monday - FridayJob Purpose:Optimize the contact center environment with a strong focus on the operational landscape, analytics, agent performance, customer satisfaction, and overall efficacy of the contact center.Drive change and optimization objectively, based on various data points. Responsible for ensuring...

WNS Cape Town, Western Cape, South Africa WNS Cape Town, Western Cape, South Africa Welcome backSign in to save Junior Operations Manager - Audit Support Contact Centre (US Hours) at WNS.Company DescriptionWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain e...

Job DescriptionTo manage and assign work as per agreed TATMonitor and Manage team's performance as per defined KPIsKey Responsibilities:Ensure quick, efficient and accurate turnaround for the assigned work streamManaging daily reporting and governanceTeam rostering and management of performancesAssist on production/quality checks as per requirement QualificationsSkillset: Minimum qualification - ...

Company DescriptionWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Good...

Multichoice Minimum Experience Required: No Experience needed Suburb: Sandton / Randburg Minimum Education Required: Grade 12/Matric Qualifications Required: None Employment Equity: Yes Job Category: Call Centre/Customer Service Other Languages Required

Salary6500 per month Location Johannesburg, Gauteng, 2001 Description Our Agency is currently looking for hardworking people to work in call centre for different outsourcing companies, Medscheme, Mtn, Multichoice, AIG and Hollard these companies pay bo

We are looking for call centre agents to fill up available positions in the call centre industry. No experience is required as training is available for free. Agents duties will be to answer icoming calls, make ougoing calls and offer technical support t

At Talksure we are all about #wantmore. More commission, incentive bonuses and more career growth opportunities.With our commission and bonus structure, our contact centre agents earn more and can achieve more. Aiming high is easy with a good work ethic, positive attitude, great support structure and even better earning potential.Job Requirements:Excellent communication skillTarget driven6 months...

At Talksure we are all about #wantmore. More commission, incentive bonuses and more career growth opportunities. With our commission and bonus structure, our contact centre agents earn more and can achieve more. Aiming high is easy with a good work ethic, positive attitude, great support structure and even better earning potential. Job Requirements: Excellent communication skillTarget driven6 mon...

MatricTravel and Tourism Diploma advantageous5 years' experience in contact centrePrevious experience handling USA and or International campaigns in a contact centreManage teams between 15 - 25 agentsLead, guide, coach and support the teamMust be able to work shift work as this is a 24 hour call centre

Our international client is looking for a Contact Centre Advisory to be based in the Cape Town area. This will be a permanent position.Requirements:Must be fluent in German.Shift work required (UK GMT)Monday to Friday: 08h00 20h00Saturday & Sunday: 09h00 18h00Experience is not necessarily required as training will be provided but this will be a benefit.