RESPONSIBILITIES:Answering in-coming telephone calls, responding, and redirecting as requiredTaking / delivering telephone messages timeouslyGreeting clients, handling queries, providing information, and resolving issues, as is appropriateLiaising with Telkom / Alcatel regarding specific requirements and maintenance needsSourcing telephone numbers and making outgoing calls as requestedMonitoring ...
CONDENSED LIST OF DUTIES:Handle telephone queries.Record all calls received.Attend to all claims queries received for the Funds.Utilising the documents system correctly (Oculus).Basic understanding of Benefits fundsPosting and faxing requested documents.Forward queries to departments and give feedback to members.Assisting companies with electronic submission of contributions
CONDENSED LIST OF DUTIES: Handle telephone queries. Record all calls received. Attend to all claims queries received for the Funds. Utilising the documents system correctly (Oculus). Basic understanding of Benefits funds Posting and faxing requested documents. Forward queries to departments and give feedback to members. Assisting companies with electronic submission of contributions
Provide world-class customer care to both internal and external customers. Engage in regional customer support activities including accurate entry of orders, quotes and RMA's, and creation and maintenance of special specifications Communicate to customers and reps on deliverables and resolving of additional customer service issues with some work direction from supervisor and peers. Complete and p...
DutiesMaintaining a positive, empathetic, and professional attitude toward customers at all timesResponding promptly to customer inquiriesMeeting daily, weekly, and monthly KPI's in responding to queries and complaintsCommunicating with customers through various channels, managing both emails and phone callsAcknowledging and resolving customer complaintsProduct knowledge in order to be able to an...
Founded in 1877, Durban Girls' College is a leading, independent, Christian girls' school with a proud history offering innovative, forward-looking and relevant education for girls from Grades 00 to Grade 7. We seek to employ a dynamic and experienced teacher who, with a passion for reading and innovative libraries, will run the Primary School library and teach and inspire our girls in this beaut...
Secondary School Teachers January 2024 Start London & The Home Counties Permanent & Long Term Contracts Our partnered Schools across London and The Home Counties are looking for highly ambitious Secondary School Teachers that's passionate about their subject and are looking for a new challenge starting from January 2024. Are you an experienced Secondary School Teacher or an ECT who recently finis...
Secondary School Teachers January 2024 Start London & The Home Counties Permanent & Long Term ContractsOur partnered Schools across London and The Home Counties are looking for highly ambitious Secondary School Teachers that's passionate about their subject and are looking for a new challenge starting from January 2024.Are you an experienced Secondary School Teacher or an ECT who recently finishe...