leader call centre agent

Planet Fitness Planet Fitness is the largest privately owned Health and Wellness company, having more than 26 years of offering our services within South Africa.With further expansion, we currently have the role of Call Centre Agent. Purpose of the job: Ensuring quick, effective and continual customer service. Keen eye for details, strong resolution and problem solving skills. Key Results Areas i...

PackageR22 000 per month plus commissionPermanent Position, HybridShiftsMonday - Friday 5 working days per weekKEY ACCOUNTABILITIESBrand ambassador for the clientEnsure customer service is provided at a high standardEnsure that all customers can communicate with ease by acting quickly and consistentlyDisplay your passion for service by always putting customers firstMake sure the customer is at th...

WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Log...

Planet Fitness Planet Fitness is the largest privately owned Health and Wellness company, having more than 26 years of offering our services within South Africa. With further expansion, we currently have the role of Call Centre Agent. Purpose of the job: Ensuring quick, effective and continual customer service. Keen eye for details, strong resolution and problem solving skills. Key Results Areas ...

Insurance Call Centre Agent - Night Shift (US Hours)Full-timeWNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufact...

Collections Agent - Utilities Contact CentreFull-timeWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing,...

Work Location:180 Garsfontein Road, Ashlea Gardens, PretoriaWorking Hours:12:00 - 21:00, Monday - FridayJob Purpose:Optimize the contact center environment with a strong focus on the operational landscape, analytics, agent performance, customer satisfaction, and overall efficacy of the contact center.Drive change and optimization objectively, based on various data points. Responsible for ensuring...

NCR Management Centre, an outbound Call Centre has an exciting opportunity for dynamic and energetic individuals to assume the responsibility as a Call Centre Agent - reporting to the Floor Manager. The successful candidates are required to have excellent verbal and written communication skills in English. A second and third language would be advantageous in order to service existing and potentia...

Job Purpose/ Job Summary: Apply cost effectiveness principles in everyday delivery to contribute to achievement of departmental financial targets. Ensure system related queries are resolved timeously and accurately to meet JSE Service Level Agreement Business Objectives through prioritising of logged calls on Service Now system. Financial /Business Objectives Apply cost effectiveness principles i...

Job Purpose/ Job Summary: Apply cost effectiveness principles in everyday delivery to contribute to achievement of departmental financial targets. Ensure system related queries are resolved timeously and accurately to meet JSE Service Level Agreement Business Objectives through prioritising of logged calls on Service Now system. Financial /Business Objectives Apply cost effectiveness principles i...

Boffin & Fundi is a leading provider of engineering solutions. With a strong commitment to innovation, quality, and sustainability, we have established ourselves as a trusted partner in the industry. We are seeking a talented Call Centre Agent as well as Call Centre Team Leader to join our team and contribute to our continued success. Call Centre Team Leader Assist in designing debtor engagement ...

Boffin & Fundi is a leading provider of engineering solutions. With a strong commitment to innovation, quality, and sustainability, we have established ourselves as a trusted partner in the industry. We are seeking a talented Call Centre Agent as well as Call Centre Team Leader to join our team and contribute to our continued success. Call Centre Team Leader Assist in designing debtor engagement ...

The employee is appointed as: Sales Agent to render services generally associated with this position. Duties will include but will not be limited to: Key Responsibilities: Calling the lead database that is provided by management and converting these leads into quality sales for the company. Managing large amounts of outbound calls in a timely manner Delivering prepared sales scripts to persuade p...

Job Description Join a leading gaming operator in Cape Town as a Sportsbook Call Centre Agent! This dynamic team is seeking an enthusiastic French Customer Support (Sportsbook) Agent to deliver high-quality telephone and e-mail service to customers engaging in online sports betting. If this role resonates with you, read on! Key Responsibilities as the French Customer Support (Sportsbook) Agent in...

Our Client in the Medical Devices industry is currently looking for an Operations Manager/Industrial Engineer , in Pretoria. Responsibilities: Optimize the contact centre environment with a strong focus on the operational landscape, analytics, agent performance, customer satisfaction, and overall efficacy of the contact center. Drive change and optimization objectively, based on various data poin...

Join a leading gaming operator in Cape Town as a Sportsbook Call Centre Agent! This dynamic team is seeking an enthusiastic French Customer Support (Sportsbook) Agent to deliver high-quality telephone and e-mail service to customers engaging in online sports betting. If this role resonates with you, read on! Key Responsibilities as the French Customer Support (Sportsbook) Agent in Cape Town: Prov...

Our Client in the Medical Devices industry is currently looking for an Operations Manager/Industrial Engineer , in Pretoria. Responsibilities: Optimize the contact centre environment with a strong focus on the operational landscape, analytics, agent performance, customer satisfaction, and overall efficacy of the contact center. Drive change and optimization objectively, based on various data poin...

Job Description Join a leading gaming operator in Cape Town as a Sportsbook Call Centre Agent! This dynamic team is seeking an enthusiastic French Customer Support (Sportsbook) Agent to deliver high-quality telephone and e-mail service to customers engaging in online sports betting. If this role resonates with you, read on! Key Responsibilities as the French Customer Support (Sportsbook) Agent in...

Job Description Exciting Career Opportunity: Portuguese Customer Success Agent (Sports-book) Join a leading gaming operator in Cape Town as a Portuguese Customer Success Agent (Sportsbook) This dynamic team is seeking an enthusiastic Portuguese Customer Success Agent to deliver high-quality telephone and e-mail service to customers engaging in online sports betting. If this role resonates with yo...

WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Log...

Responsibilities : Offer first and second-call resolution support to customers via telephone, WhatsApp, Webchat, Distant-Desktop, Route-this and e-mail, including escalations from Tier 1 Agents. Provide more advanced customer support including common mid-level technical questions such as local systems set-up, local network issues, compliance with data standards and applying technical solutions to...

A well-established company based in Pretoria East has a vacancy available for an Operations Manager (Industrial Operations Engineer) for their Contact Centre department. The ideal candidate will optimize the contact center, focusing on the operational landscape, analytics, agent performance, customer satisfaction, and overall efficacy of the contact center and drive change and optimization object...

We're on the lookout for a Quality Assurance Specialist to become a valued member of our team in Cape Town.The Quality Assurance Specialist will be responsible for scoring and/or assessing the quality of calls, chats and emails taken by our Payment Operations team. You will monitor and assess the quality of customer interactions across all channels.The Quality Assurance Specialist is also respons...

Job Description Join a leading gaming operator in Cape Town as a Sportsbook Call Centre Agent! This dynamic team is seeking an enthusiastic French Customer Support (Sportsbook) Agent to deliver high-quality telephone and e-mail service to customers engaging in online sports betting. If this role resonates with you, read on! Key Responsibilities as the French Customer Support (Sportsbook) Agent in...