Are you a dynamic and driven individual with a passion for leading teams and delivering exceptional customer experiences? Look no further! We are thrilled to present a remarkable opportunity for a Call Centre Manager.About the Role:As a Call Centre Manager, you will play a pivotal role in overseeing the daily operations of our client's call centre and its dedicated employees. You'll be at the for...
Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africas biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And thats just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at...
We are looking for an administrator to assist in our Wellness department. Specific areas of responsibility will be around creation of our bi monthly newsletters, creation of posters and flyers to promote services within our department. Participation with campaigns. Creation of presentations for client meetings etc. All of these to be done according to the CI guidelines of our various clients. The...
Work Location:180 Garsfontein Road, Ashlea Gardens, PretoriaWorking Hours:12:00 - 21:00, Monday - FridayJob Purpose:Optimize the contact center environment with a strong focus on the operational landscape, analytics, agent performance, customer satisfaction, and overall efficacy of the contact center.Drive change and optimization objectively, based on various data points. Responsible for ensuring...
To manage the Human Resources and Transformation of the organization which includes providing strategic direction from an HR and Transformation perspective, overseeing HR practices, processes, and strategies, ensuring payroll accuracies. Duties include overseeing the recruitment process, planning and implementing training programs for staff and ensuring that employees follow best practices and co...
To lead a team of second line technical support agents, ensuring swift and effective resolution of customer technical queries. The Team Leader will be responsible for driving customer satisfaction and retention by implementing innovative support strategies, managing team productivity, and maintaining high technical and service standards.
Guest Experience Manager - Cape TownFull job descriptionAs a Guest Experience Manager at Mount Nelson, you are part of a collective that crafts memorable guest experiences through exceptional customer service and personalized assistance. If you re looking to develop your skills and be part of the future of luxury, this is your moment!Primary Responsibilities IncludeProvide exceptional experiences...
Guest Experience Manager - Cape TownFull job descriptionAs a Guest Experience Manager at Mount Nelson, you are part of a collective that crafts memorable guest experiences through exceptional customer service and personalized assistance. If you re looking to develop your skills and be part of the future of luxury, this is your moment!Primary Responsibilities IncludeProvide exceptional experiences...
Job DescriptionYou will be fully responsible to manage the end to end Operations for our new Retail Client.Your duties will include, but not be limited to the following: Achieve and exceed all client KPI's and manage the day to day relationship with the client. Achieve the Operations Financial Targets Ensuring you have a happy workforce. Team development and succession. Governance and compliance....
Job DescriptionYou will be fully responsible to manage the end to end Operations for our new Retail Client.Your duties will include, but not be limited to the following: Achieve and exceed all client KPI s and manage the day to day relationship with the client. Achieve the Operations Financial Targets Ensuring you have a happy workforce. Team development and succession. Governance and compliance....
Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers. Collinson is the operator of Priority Pass, the world s original and l...
Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence.The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers.Collinson is the operator of Priority Pass, the world's original and lea...
BPS - Customer Experience Manager Work With The BestAt Merchants our vision is to create meaningful and sustainable futures for our people, by driving a culture of continuous learning through the many skills and development programmes we offer, which are designed to develop talent and fulfil potential.If you were born to deliver exceptional service, apply to join our professional team and be read...
Operations Manager - Retail Contact CentreFull-timeWNS (Holdings) Limited (NYSE: WNS)is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Reta...
These jobs were popular with other job seekersWe are a UK and SA based cloud telecoms business covering the entire product set hosted telephony, connectivity, mobile, etc.We are looking for talented sales staff to join our dynamic team selling into the UK market.Duties & ResponsibilitiesTasks will include:Manage, Retain and Grow revenue in line with SCG's growth targets against an assigned set of...
Our client in the import and exporting (mining and industrial) industry is seeking a Foreman to join their team in Roodepoort. Duties & responsibilities: Design work on Mastercam to be transferred to machines Programming and operating machines Quality control Management of employees. Skills: Must have a minimum of 2 years' experience programming on Mastercam Leadership skills Management Skills Qu...
Manager Contact Centre, Customer Collections Job Overview Business Segment: Personal & Private Banking Location: ZA, GP, Johannesburg, Simmonds Street 5 To manage the operational environment, performance requirements and relevant stakeholder expectations within the Customer Level Inbound/Outbound environment, so as to ensure implementation of the Business Unit Strategy and objectives. Qualificati...
Manager Contact Centre, Customer Collections Job Overview Business Segment: Personal & Private Banking Location: ZA, GP, Johannesburg, Simmonds Street 5 To manage the operational environment, performance requirements and relevant stakeholder expectations within the Customer Level Inbound/Outbound environment, so as to ensure implementation of the Business Unit Strategy and objectives. Qualificati...
Operations Manager - Retail Contact Centre WNS Cape Town, Western Cape, South Africa Company Description Company DescriptionWNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400 global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consul...
Has anyone ever told you that you can sell ice to eskimos? Do you have a way to persuade just about anyone? At UDM International, we are looking for that sales gene! We sell insurance products over the phone, and we change lives on a daily basis! We also offer fully paid training, and we do not require you to have prior sales experience. At UDM International we are very fast paced and corporate. ...
Has anyone ever told you that you can sell ice to eskimos? Do you have a way to persuade just about anyone? At UDM International, we are looking for that sales gene! We sell insurance products over the phone, and we change lives on a daily basis! We also offer fully paid training, and we do not require you to have prior sales experience. At UDM International we are very fast paced and corporate. ...
Has anyone ever told you that you can sell ice to eskimos? Do you have a way to persuade just about anyone? At UDM International, we are looking for that sales gene! We sell insurance products over the phone, and we change lives on a daily basis! We also offer fully paid training, and we do not require you to have prior sales experience. At UDM International we are very fast paced and corporate. ...
P.T. Customer Experience Manager page is loaded P.T. Customer Experience Manager Apply locations Denham Springs-10075 Crossing Way, Ste 620 time type Part time posted on Posted 3 Days Ago job requisition id R00251543 Store - DENHAM SPRINGS, LADeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. M...
COLLECTORS NEEDED Collectors are needed to do telephonic collection. Office in Roodepoort and normal office hours apply. Requirements : 2 years collection experience, must be computer literate, knowledge of Swordfish system will be an advantage and must be target driven. Salary: Basic plus commission. Send CV to